Work at Commonpoint (Internal Applicants Only)

Commonpoint is dedicated to sustaining and enhancing the quality of individual, family and communal life throughout Queens and beyond, through services to people of all ages, ability levels, stages of life and backgrounds. We accomplish this mission through a broad range of social, educational, and recreational services that reach community members of all ages and backgrounds. We welcome you to come work with us, and in turn help contribute to our greater community.

Full Time Jobs

Learning to Work (LTW) is a New York City Department of Education-funded program that supports students in developing the academic, career, and life skills needed for success in high school, postsecondary education, and the workforce. Through individualized counseling, career exploration, work readiness training, college and career planning, internships, and youth development activities, the program helps students overcome barriers, stay engaged in school, and successfully transition to college and careers.

Within our framework of a holistica, strength-focused, and family-supported practice, an individual hired as an Advocate Counselor at North Queens Community High School will report directly to the Program Director at North Queens Community High School.

Qualifications

Bachelor’s Degree required. Master’s Degree in Psychology, Social Work, School Counseling, or related course of study preferred.
At least two (2) years’ experience working with adolescents in an urban environment, providing services that reduce barriers and facilitate educational success and social-emotional well-being.
At least two (2) years’ experience providing outcomes-oriented supervision and professional development to a team of youth development specialists.
Demonstrated ability to establish strong rapport with an urban adolescent population and their families.
Familiarity with various test prep and social-emotional learning curricula.
Familiarity with NYS high school graduation requirements and experience with the college application and financial aid application processes.
Bilingual strongly preferred.
SIFI certification/eligibility preferred

Responsibilities

Establish a rapport with all program participants engaged in Commonpoint programming at the North Queens Community High School.
Build and maintain supportive relationships with students and families to promote engagement, persistence, and success.
Provide individual and group counseling, case management, and advocacy services to address academic, social-emotional, and post-secondary needs.
Assist students in developing and achieving educational, career, and college goals through individualized planning and ongoing support.
Facilitate workshops on college readiness, career exploration, work readiness, life skills, and youth development.
Monitor student attendance, academic progress, participation, and overall outcomes, implementing interventions as needed.
Support college access efforts, including college exploration, application completion, financial aid guidance, and postsecondary transition planning.
Conduct outreach, recruitment, enrollment, and intake activities to maintain program participation and engagement.
Collaborate with school staff, families, community partners, and agency personnel to coordinate services and support student success.
Conduct home visits, as needed, for students experiencing chronic absenteeism to identify barriers to school attendance, strengthen family engagement, and connect students with appropriate supports and resources.
Maintain accurate documentation, case notes, data tracking, and program reports in compliance with agency and funder requirements.
Participate in team meetings, professional development, and school-based initiatives that advance program goals and student achievement.
Provide wraparound support and referrals to youth and families, connecting them to resources that address basic needs, mental health, housing, employment, and other community-based services.

General Tasks of Commonpoint Staff

Promote and uphold the Core Values of Commonpoint.
Participate in all staff meetings and required training sessions.
Participate in agency-wide programs, committees, and initiatives, as assigned.
Actively engage in the supervision process as a supervisee.
Support and advance the mission of Commonpoint.
Contribute to agency-wide strategic initiatives, including but not limited to goal setting and professional development.
Perform other duties and responsibilities as assigned that support the goals and operations of Commonpoint

Commonpoint reserves the right to revise or change job duties and responsibilities as the need arises.

Commonpoint is an equal opportunity employers/programs. Auxiliary aids and services are available upon request to individuals with disabilities.

BENEFITS AND PERKS

The benefits package includes comprehensive health, vision, and dental insurance, along with life insurance and a pension plan. Employees can take advantage of a flexible spending account and commuter benefits to help manage expenses. Paid time off (PTO) and floating holidays provide flexibility for personal time and work-life balance. The agency also offers a voluntary 403(b) retirement plan for additional financial security. Employees can enjoy various agency perks, including access to fitness centers, pool clubs, and discounts on agency programs. Additionally, the agency supports professional development through a scholarship program and a mentorship program.

JOB DETAILS

Annual Salary: $55,000 – $62,500

Non-Union Position

Location: North Queens Community High School

How to Apply

Please submit a cover letter and résumé, as a Word or PDF document only, to EPatitucci@commonpoint.org. Please indicate “ Advocate Counselor, North Queens Community High School” in the subject line. Due to the high volume of applicants, only qualified candidates will be contacted.

Commonpoint is an equal opportunity employer

To continue advancing the impact we have across the communities we serve, Commonpoint is hiring an Assistant Director of DGMH situated within CAPE at the Mental Health Division.. The Mental Health Division plays a vital role in supporting older adults within the community. The individual hired as Assistant Director of DGMH will be responsible for oversight of the DGMH contract in collaboration with the Senior Director. This role reports directly to the Senior Director at CAPE.

Task Supervision & Staff Oversight

Provide regular task supervision to DGMH clinicians, including oversight of program expectations, workflow, documentation, engagement, productivity, and follow-through.
Monitor staff performance related to assigned responsibilities, service delivery, documentation, and program requirements.
Support clinicians in prioritizing responsibilities, meeting deadlines, addressing barriers, and maintaining effective day-to-day functioning across assigned sites.
Review documentation, data entry, and required program records for completeness, timeliness, and adherence to agency and funder expectations.
Support clinicians in developing and maintaining effective working relationships with Older Adult Center directors, staff, members, families, and community partners.
Provide guidance regarding program procedures, site expectations, communication, coordination of services, and operational concerns.
Assist with onboarding, orientation, and ongoing training of DGMH staff.
Identify staff development, training, support, or performance needs and communicate significant concerns and recommendations to the Senior Director.

Clinical Support & Supervision Development

Co-facilitate clinical consultation and case review with CAPE leadership.
Provide clinical support within the scope of current licensure, including consultation related to engagement, assessment, crisis response, referrals, coordination of care, and other clinical concerns.
Work collaboratively with leadership to support continuity between task supervision and clinical supervision.
Obtain New York State LCSW licensure within the first year of employment.
Upon obtaining the required clinical license, assume clinical supervision responsibilities for designated DGMH clinicians in accordance with New York State requirements, agency expectations, and professional standards.
Once clinically licensed, provide regular clinical supervision focused on assessment, treatment planning, clinical judgment, risk management, ethical practice, documentation, and professional development.

Site Oversight & Program Administration

Conduct regular site visits to designated DGMH locations to provide staff oversight and support, assess program functioning, address operational needs, and maintain strong working relationships with Older Adult Center leadership.
Serve as a primary point of contact for day-to-day operational issues across assigned sites and communicate significant clinical, staffing, or programmatic concerns to the Senior Director.
Monitor required program data, documentation, deliverables, and reporting to support compliance with DGMH, OMH, contractual, and agency requirements.
Track program performance and follow up with staff regarding outstanding documentation, reporting requirements, service expectations, and other identified needs.
Assist with preparation of reports, audits, monitoring visits, tracking tools, and other contract-related administrative responsibilities.
Support coordination among DGMH clinicians, CAPE leadership, Older Adult Center staff, and other internal and external partners.
Assist with implementation and refinement of workflows, procedures, and systems that promote consistency, accountability, and effective service delivery across sites.
Participate in program planning, quality-improvement activities, and problem-solving related to the ongoing operation of DGMH services.
Attend regularly scheduled meeting with NYC Aging staff to review and discuss state of the program

Performance & Organizational Excellence

Participate in the agency’s performance management process by establishing annual goals, completing mid-year and end-of-year evaluations, and engaging in ongoing performance discussions with supervisors.
Complete documentation, data entry, and required reports accurately and on time in accordance with agency standards, funder requirements, and established deadlines, including updates to agency systems, dashboards, and tracking tools.
Complete required annual professional development activities to maintain and strengthen clinical knowledge, professional skills, and overall job performance.
Use program and service data to improve performance by participating in data review and discussion during supervision, department meetings, reporting activities, and other quality improvement efforts, including surveys and feedback activities, as applicable.
MINIMUM QUALIFICATIONS:
Master’s degree in Social Work from an accredited institution.
Current New York State LMSW.
Eligibility and commitment to obtain New York State clinical licensure within the first year of employment.
Experience providing behavioral health services, preferably with older adults.
Experience providing supervision, staff support, program coordination, or clinical consultation.
Strong clinical assessment, crisis-intervention, and decision-making skills.
Ability to travel regularly among designated program sites.
Ability to manage multiple priorities across clinical, administrative, supervisory, and programmatic responsibilities.
Strong proficiency with electronic health records, Google Workspace, data-management systems, and other technology used for program operations and reporting.
PREFERRED QUALIFICATIONS:
New York State LCSW or LCSW-R.
Experience working in DGMH-funded programs, Older Adult Centers, community mental health, or other older-adult service settings.
Experience supervising clinicians working across multiple community-based sites.
Knowledge of DGMH, OMH, and/or other behavioral health regulatory and documentation requirements.
Previous experience in a Commonpoint role is a plus.
Bilingual skills are a plus.
KEY ATTRIBUTES FOR ASSISTANT DIRECTOR ROLE:
Strong clinical judgment and ability to support clinicians managing complex client needs.
Organized and detail-oriented, with the ability to oversee multiple sites, staff, deadlines, and program requirements.
Able to provide supervision that is supportive, clear, accountable, and focused on staff growth and quality of care.
Strong communication and relationship-building skills across clinical, administrative, and community settings.
Comfortable working independently in the field while maintaining close communication with program leadership.
Able to identify concerns early, problem-solve effectively, and bring appropriate issues to senior leadership.
Collaborative and flexible, with the ability to work effectively across teams, programs, and disciplines.
Commonpoint offers competitive base salaries benchmarked against comparable nonprofit organizations in the New York metropolitan area. Salaries are determined based on internal and external equity, as well as each position’s scope, qualifications, and organizational impact. We believe in compensating staff fairly and consistently, ensuring that all salary decisions align with our mission-driven commitment to equity and transparency.
To maintain fairness across the organization, salary offers are set according to established salary bands and are not subject to negotiation. New hires typically start near the beginning of the salary range to allow for growth based on performance, professional development, and tenure.
Our total rewards package reflects our dedication to employee well-being, growth, and recognition. Current benefits include:
Tiered health, dental, and vision insurance options.
Pension plan and 403(b) retirement savings opportunities.
Generous paid time off and family-supportive policies.
Professional development and education support to foster career growth.
Recognition and appreciation programs for exemplary performance.
Employee discounts on programs and services.
Access to free amenities, including private seasonal pool clubs and fitness facilities at select locations.
Long-service severance upon retirement.

COMPENSATION: $80,000-$85,000 annually, commensurate with education and experience.

Send all resumes and cover letters to nwilson@commonpoint.org and bweinstock@commonpoint.org

To continue advancing the impact we have across the communities we serve, Commonpoint is hiring an Assistant Vice President of Health & Wellness to provide strategic leadership, business management, and operational oversight for a diverse portfolio of health, wellness, fitness, recreation, aquatics, and sports programs. This position will oversee multiple facilities and service areas, including Aquatics, Pool Clubs, the Tennis and Athletic Center, Sports, and Dance programs

Primary duties include:

Lead and oversee senior leaders responsible for recreational, wellness, and community engagement programs across multiple locations, ensuring high-quality experiences that promote healthy lifestyles, participation, and community impact.
Drive program excellence and operational effectiveness by strengthening systems, establishing consistent standards, identifying opportunities for improvement, and supporting sustainable organizational growth.
Provide leadership, coaching, and professional development to Senior Directors and Managers, fostering accountability, collaboration, and strong leadership practices across departments and locations.
Oversee fiscal performance and sustainability of assigned programs, including budgeting, resource allocation, operational planning, and identification of opportunities for program growth and innovation.
Partner with organizational leadership to advance strategic initiatives, identify opportunities for innovation and expansion, and strengthen the long-term sustainability and impact of health, wellness, recreation, and community engagement programs.

The Assistant Vice President of Health & Wellness will lead the organization’s health, wellness, recreation, and community engagement strategy and operations while overseeing senior leaders and programs across multiple locations. This role will report directly to the Chief Operating Officer and serve as a strategic thought partner to organizational leadership, helping drive program excellence, operational improvement, leadership development, fiscal sustainability, and organizational growth.

Strategic Leadership & Program Oversight

Provide strategic and operational leadership across Commonpoint’s Health & Wellness portfolio, including Aquatics, Pool Clubs, Tennis, Sports, and Dance programs.
Develop and implement strategies that increase participation, strengthen program quality, expand community impact, and support financial sustainability.
Ensure programs align with Commonpoint’s mission, strategic priorities, and community needs.
Identify opportunities for innovation, growth, and continuous improvement across programs and locations.
Monitor and drive enrollment, participation, facility utilization, revenue and expense performance, customer satisfaction, and other key performance indicators to strengthen program quality, community impact, and financial sustainability.
Champion a high-quality participant and member experience across programs and facilities, ensuring services are responsive to community needs and consistently reflect Commonpoint’s standards for service and engagement.

Operations & Facility Oversight

Provide executive oversight for multi-site operations through a team of Senior Directors and Managers.
Oversee the safety, risk management, regulatory compliance, emergency preparedness, incident management, staff certifications, and facility operating standards across all Health & Wellness programs and locations.
Establish and improve operational policies, procedures, and best practices to promote consistency and efficiency.
Guide workforce planning, staffing strategies, and resource allocation to support quality programming and operational sustainability.
Hold department leaders accountable for achieving operational, financial, and customer service goals.

Financial Stewardship & Business Growth

Oversee divisional budgets, revenue goals, forecasting, expense management, and overall financial performance, ensuring programs achieve established financial and operational targets.
Partner with Finance and department leaders to develop sustainable budgets and identify opportunities for growth.
Evaluate financial and operational data to support decision-making, resource allocation, and continuous improvement.
Support revenue-generating opportunities through programs, rentals, camps, events, partnerships, grants, and sponsorships.

Leadership Development & Team Management

Lead, coach, and develop a high-performing team of Senior Directors and Managers.
Foster a culture of collaboration, accountability, innovation, and excellence.
Empower leaders to develop strategies, solve challenges, and take ownership of their areas of responsibility.
Support succession planning and professional development throughout the division.

Data, Partnerships & Community Impact

Utilize dashboards, reporting systems, and data analytics to evaluate performance and guide strategic decisions.
Use data and trends to identify opportunities for program improvement and organizational growth.
Build and maintain relationships with community partners, schools, vendors, sponsors, and industry organizations.
Represent Commonpoint within the health, wellness, recreation, aquatics, and sports communities.

Minimum Qualifications
Bachelor’s degree required; Master’s degree preferred.
Minimum 7–10 years of progressive leadership experience in health and wellness, recreation, aquatics, sports management, or related fields.
Demonstrated experience managing complex programs, operations, budgets, and diverse teams.
Preferred Qualifications
Experience overseeing multi-site operations, large-scale programs, and diverse teams.
Strong financial and business management experience, including budgeting, forecasting, revenue generation, and performance monitoring.
Experience leading senior-level teams and developing high-performing leaders.
Demonstrated ability to think strategically, develop business strategies, and identify opportunities for growth and innovation.
Innovative, solution-oriented leader with the ability to assess challenges, develop comprehensive solutions, and empower teams to execute effectively.
Strong analytical, communication, relationship-building, and change-management skills.
Knowledge of aquatics, recreation, sports, fitness, wellness, or community-based programming.
Passion for promoting health, wellness, recreation, and lifelong participation in physical activity.

Commonpoint offers competitive base salaries benchmarked against comparable nonprofit organizations in the New York metropolitan area. Salaries are determined based on internal and external equity, as well as each position’s scope, qualifications, and organizational impact. We believe in compensating staff fairly and consistently, ensuring that all salary decisions align with our mission-driven commitment to equity and transparency.
To maintain fairness across the organization, salary offers are set according to established salary bands and are not subject to negotiation. New hires typically start near the beginning of the salary range to allow for growth based on performance, professional development, and tenure.
Our total rewards package reflects our dedication to employee well-being, growth, and recognition. Current benefits include:
Tiered health, dental, and vision insurance options.
Pension plan and 403(b) retirement savings opportunities.
Generous paid time off and family-supportive policies.
Professional development and education support to foster career growth.
Recognition and appreciation programs for exemplary performance.
Employee discounts on programs and services.
Access to free amenities, including private seasonal pool clubs and fitness facilities at select locations.
Long-service severance upon retirement.

COMPENSATION: $135,000-$145,000 annually, commensurate with education and experience.

To Apply: Interested candidates are asked to submit a resume and cover letter (applications including a cover letter, preferred) as a single pdf with the subject line “Application – AVP Health & Wellness” to bflanagan@commonpoint.org.

Deadline to apply is Friday, October 2, 2026.

To continue advancing the impact we have across the communities we serve, Commonpoint is hiring an Assistant Vice President of Workforce situated within the Workforce Department to oversee a multi-site portfolio of workforce development and community stabilization programs serving diverse populations across Queens and the Bronx.

The Assistant Vice President of Workforce will provide leadership and oversight across Adult Workforce Development, Opportunity Youth programming, Food Pantry operations, Benefits Access services, and Community Outreach. This role is responsible for driving program performance, strengthening operational systems, supporting staff development, managing public and philanthropic funding requirements, and ensuring high-quality integrated service delivery across all program areas.

Reporting to the Vice President of Adult Programs, the Assistant Vice President of Workforce will supervise senior leadership staff and work collaboratively across departments to advance Commonpoint’s mission and support economic stability and self-sufficiency for individuals and families throughout New York City.weekend hours as needed. This position is onsite 5 days per week.

ROLE RESPONSIBILITIES

Strategic Leadership & Program Oversight

Provide strategic and operational oversight across a $14+ million portfolio, including workforce development, opportunity youth, food access, outreach, and benefits programs across multiple sites.
Lead integrated workforce and stabilization service models that connect participants to employment, vocational training, benefits access, food support, and additional wraparound services.
Oversee workforce programming serving youth and adults, including job readiness, career pathways, vocational training, employer partnerships, work-based learning, and job placement initiatives.
Ensure all programs maintain strong performance outcomes and meet contractual goals and milestones across city, state, and philanthropic funding sources.
Utilize data, dashboards, and reporting systems to evaluate program effectiveness, identify trends, and support operational and strategic decision-making.
Support continuous improvement efforts related to participant experience, program quality, service accessibility, and cross-program referrals.

Workforce Hub & Operations Management

Support oversight of operations of Commonpoint’s Jack and Shirley Silver Workforce Hub in Elmhurst, Queens, and support coordination across additional workforce and community support sites, including Jamaica and the Bronx.
Ensure effective day-to-day front desk operational systems related to participant flow, intake, referrals, scheduling, space coordination, and service integration across programs.
Collaborate with internal departments to strengthen operational infrastructure, participant experience, and cross-site coordination.
Support operational planning for funder and partner site visits, vocational training and educational classes, workforce events, community events, and community service delivery.
Ensure programs maintain safe, responsive, and participant-centered environments across all sites.

Financial Stewardship

Oversee divisional budgets, spending, forecasting, and financial reporting in collaboration with senior directors, directors, and finance staff.
Support budget accountability and forecasting processes utilizing Adaptive.
Monitor staffing structures, program expenditures, and funding allocations to support fiscal sustainability and operational effectiveness.
Ensure compliance with all contractual deliverables, reporting requirements, audits, and regulatory standards across government and philanthropic funding streams.
Support development and fundraising efforts by identifying funding opportunities and contributing to grant proposals, program narratives, and reporting.

Staff Leadership & Supervision

Supervise Senior Directors and Managers across multiple program areas and locations.
Foster a collaborative, accountable, and supportive team culture focused on participant outcomes and operational excellence.
Support leadership development, succession planning, and professional growth opportunities across the division.
Conduct regular supervision, performance management, and staff development planning with leadership staff.
Promote cross-program collaboration and information sharing between the workforce, youth, pantry, outreach, and benefits teams.

Partnerships & External Relations

Maintain strong relationships with government agencies, employers, funders, elected officials, partners, and community-based organizations.
Represent Commonpoint in workforce, community support, and partnership meetings throughout New York City.
Strengthen employer partnerships and community collaborations that increase access to employment opportunities and supportive services for participants.
Support outreach initiatives and partnerships that increase program visibility and community engagement.

QUALIFICATIONS & KEY ATTRIBUTES:
MINIMUM QUALIFICATIONS:
Bachelor’s degree required; Master’s degree preferred.
Minimum 7–10 years of progressive leadership experience in workforce development, community based programming, or social services.
Strong experience managing publicly funded programs and complex government contracts.
Demonstrated experience overseeing multi-site programs, interdisciplinary teams, and integrated service delivery models.
Experience with workforce development programming, opportunity youth initiatives, benefits access, food access programming, or community stabilization services strongly preferred.
Strong understanding of program operations, budgeting, forecasting, compliance, and performance management systems.
Experience utilizing Salesforce, dashboards, and data reporting systems to monitor outcomes and support decision-making.
Excellent leadership, organizational, communication, and relationship-building skills.

PREFERRED QUALIFICATIONS:
Strategic and data-informed leader
Strong operational and systems management skills
Collaborative and people centered management style
Ability to manage multiple priorities across large, fast paced program operations
Commitment to equity, participant-centered services, and community impact

Compensation and Benefits: Commonpoint offers competitive base salaries benchmarked against comparable nonprofit organizations in the New York metropolitan area. Salaries are determined based on internal and external equity, as well as each position’s scope, qualifications, and organizational impact. We believe in compensating staff fairly and consistently, ensuring that all salary decisions align with our mission-driven commitment to equity and transparency.

To maintain fairness across the organization, salary offers are set according to established salary bands and are not subject to negotiation. New hires typically start near the beginning of the salary range to allow for growth based on performance, professional development, and tenure.

Our total rewards package reflects our dedication to employee well-being, growth, and recognition. Current benefits include:

Tiered health, dental, and vision insurance options.
Pension plan and 403(b) retirement savings opportunities.
Generous paid time off and family-supportive policies.
Professional development and education support to foster career growth.
Commitment to equity, participant-centered services, and community impact

Job Details:

Schedule: Full-Time.
Salary / Compensation: $140,000-$160,000 annually, commensurate with education and experience.
Location: This position is onsite 5 days/week. Primarily based out of the Commonpoint Jack and Shirley Silver Hub (77-17 Queens Boulevard, Elmhurst, NY, 11373), and must have the ability to travel to all NYC based Commonpoint locations, as needed.
Non-Union Position.

Deadline to apply: Sunday, November 1, 2026.

Send all resumes and cover letters to tbenaderet@commonpoint.org

To continue advancing the impact we have across the communities we serve, Commonpoint is hiring a Human Resources Business Partner situated within the Human Resources Department. The Human Resources Department plays a vital role in supporting the agency’s operations across more than 80 sites and a workforce of nearly 3,000 staff. The individual hired as Human Resources Business Partner will manage day-to-day HR operations, including employee relations, compliance, training, staff development, and HRIS administration, ensuring that staff receive timely, accurate, and mission-aligned HR support. This role reports directly to Sr. HR Business Partner.

Recruitment & Onboarding

● Assist in recruiting activities, including job postings, interview scheduling, and offer coordination. ● Lead and manage the end-to-end onboarding process for all new hires across multiple sites, ensuring a consistent and welcoming experience.

● Prepare and distribute new hire paperwork, offer letters, and onboarding materials in compliance with agency and regulatory requirements.

● Monitor onboarding completion and follow up on outstanding documentation, background checks, and required training.

● Continuously evaluate and improve onboarding workflows to enhance the new hire experience and reduce time-to-productivity.

Employee Relations & Compliance

● Respond to general HR inquiries and provide guidance to staff on HR policies and procedures. ● Support employee relations functions, including documentation, investigations, and resolution tracking. ● Assist in tracking and reporting HR metrics related to staffing, turnover, onboarding completion, and employee engagement.

HRIS & Data Management

● Maintain and update employee records in the HRIS system in accordance with agency standards and applicable regulations.

● Run routine reports from HRIS system to support workforce planning and audit readiness. ● Assist with data integrity audits to ensure employee records are accurate and up to date.

Training & Staff Development

● Coordinate training sessions, HR events, and staff development initiatives.

Multi-Site HR Support

● Serve as an HR liaison for assigned program sites, building relationships with site managers and providing on-site HR support as needed.

Offboarding & Separation

● Coordinate separation processes including exit interviews, final paperwork, and system deactivations.

MINIMUM QUALIFICATIONS:

● Bachelor’s degree in Human Resources, Business Administration, or a related field preferred. ● 3–5 years of professional experience in a human resources role.

● Familiarity with HRIS systems; experience with Workday or ADP

● Demonstrated ability to handle confidential information with the highest level of discretion. ● High attention to detail and ability to manage multiple priorities.

● Excellent organizational, interpersonal, and communication skills.

● Commitment to diversity, equity, and inclusion in the workplace.

● Willingness to occasionally travel to offices located in Queens, the Bronx, and Manhattan. ● Proficiency in Google Suite

PREFERRED QUALIFICATIONS:

● Experience working in a nonprofit, social services, or mission organization is a plus. ● Knowledge of federal, state, and NYC employment laws and regulations.

● Bilingual skills are a plus.

KEY ATTRIBUTES FOR THIS ROLE:

● Strong ability to build relationships and communicate effectively with staff at all levels of the organization.

● Ability to exercise sound judgment, escalate issues appropriately, and thrive in a fast-paced, high-volume environment.

● Strong analytical and problem-solving skills with a solutions-oriented mindset and commitment to diversity, equity, and inclusion.

To maintain fairness across the organization, salary offers are set according to established salary bands and are not subject to negotiation. New hires typically start near the beginning of the salary range to allow for growth based on performance, professional development, and tenure.

Our total rewards package reflects our dedication to employee well-being, growth, and recognition. Current benefits include:

● Tiered health, dental, and vision insurance options.

● Pension plan and 403(b) retirement savings opportunities.

● Generous paid time off and family-supportive policies.

● Professional development and education support to foster career growth.

● Recognition and appreciation programs for exemplary performance.

● Employee discounts on programs and services.

● Access to free amenities, including private seasonal pool clubs and fitness facilities at select locations. ● Long-service severance upon retirement.

WORKING CONDITIONS:

● Primary office-based environment with regular travel to program sites across Queens, the Bronx, and Manhattan.

● Sedentary work with occasional lifting up to 20 pounds.

● Prolonged periods of sitting at a desk and working on a computer.

● Ability to work flexible hours, including occasional evenings or weekends as needed.

JOB DETAILS

Working Schedule: Monday – Friday, 9:00am – 5:00pm

Non-Union Position

Location: Various (Manhattan, Central Queens,, Little Neck Queens,Bronx, Remote)

Salary: $60,000 – $69,000

HOW TO APPLY:

Interested candidates are invited to submit their resume and cover letter to mroberts@commonpoint.org. Due to the high volume of applicants, only qualified candidates will be contacted.

Commonpoint reserves the right to revise or change job duties as need arises.

Within our framework of a holistic, strength-focused, and family-supported practice, an individual hired as a Bilingual Case Manager will report directly to the Site Supervisor at Queens Academy High School. The positions will take place in person at Queens Academy High School, 138-11 35 Avenue, Flushing NY 11354,.

Qualifications

● Bachelor’s Degree required in a related field.

● Fluent in Spanish or Mandarin.

● At least 3 year’s experience working with youth in an urban setting.

● Astute knowledge of resource development, case management and client advocacy strategies. ● Experience working with students on achieving positive outcomes for success.

● Comprehensive case coordination experience required.

Responsibilities

● Coordinate and provide care that is safe, timely, effective, efficient, equitable, and client-centered. ● Cultivate a collaborative effort to provide services to young adults within Queens Academy High School to ensure successful outcomes and barrier reductions.

● Handle case assignments, draft service strategies, plans and regularly review case progress. ● Document case progress, referrals and services with thorough case notes.

● Work collaboratively with the internal teams of both Commonpoint and DOE staff within Queens Academy High School, based on the priorities set forth by School Administration.

● Develop and maintain a network of resources and partnerships to address needs and concerns of clients. ● Navigation and liaise between programs and services to ensure seamless service delivery. ● Case conference and regular communication with school and agency staff.

● Establish a strong and appropriate rapport with all students. Assist them in reducing barriers to receiving services. ● Lead, participate and coordinate events and campaigns, as defined by school administration and the Commonpoint site supervisor.

● Participation in staff meetings, program meetings, and staff development in order to support client progress. ● Track data and efficacy of all internal and external referrals and provide metrics and data analysis for program partners and stakeholders.

● Navigate concerns and issues related to language barriers of students and families.

● Facilitate Work based learning Geared Workshops to Program participants.

● Complete other tasks as assigned with flexibility.

Job Details

Salary: $60,000-$62,500 with education and experience

Hours: Full-Time, 35 hours per week

Schedule: Schedule varies based on the needs of the program

Location: Queens Academy High School 138-11 35 Avenue, Flushing NY, 11354

Expected Start Date: September, 2026

General Tasks of All Commonpoint Staff

● Promote and implement the Core Values of the Commonpoint and NYC Department of Education. ● Participation in all staff meetings and staff training seminars.

● Participation in agency-wide programs and program committees, as assigned.

● Active involvement, as a supervisee, in the supervision process.

● Support the mission of the Commonpoint

● Other tasks appropriate to the Commonpoint staff, as assigned.

Commonpoint reserves the right to revise, amend or change job duties and responsibilities as the need arises.

Commonpoint is an equal opportunity employer. Auxiliary aids and services are available upon request to individuals with disabilities.

To Apply: Please submit a cover letter and résumé, as a Word or PDF document only, to KValentin@commonpoint.org with “Bilingual Case Manager” in the subject line. Due to the high volume of applicants, only qualified candidates will be contacted.

To continue advancing the impact we have across the communities we serve, Commonpoint is hiring a Clinical Director, Adolescent Services & Internships situated within the Mental Health Division. The Mental Health Division plays a vital role in providing accessible, person-centered behavioral health services and supporting clients in improving their mental wellness. The individual hired as Clinical Director, Adolescent Services & Internships will provide individual psychotherapy to adolescent clients at the AD Clinic, coordinate and supervise social work interns assigned to the clinic, and support community outreach efforts designed to strengthen awareness of and connection to mental health services. The clinical director will work collaboratively with clinic leadership, staff, interns, community partners, and other Commonpoint programs to support high-quality clinical care and meaningful training experiences. This role reports directly to the Senior Director of Mental Health Integration.

Role Responsibilities

Clinical Services

Maintain an active caseload of adolescent/young adult clients at the MH Clinic and provide individual psychotherapy in accordance with client needs, treatment plans, agency expectations, and applicable regulatory requirements.
Meet established productivity expectations by maintaining an appropriate caseload, scheduling sufficient clinical sessions, monitoring attendance and cancellations, and using available clinical hours effectively.
Maintain accurate, timely, and complete clinical documentation necessary to support quality care, billing, compliance, and reimbursement.
Participate in clinical consultation, case conferences, utilization review, and other quality-improvement activities.
Develop and maintain relationships with schools, youth-serving organizations, Commonpoint programs, and community partners to strengthen referrals to adolescent mental health services.
Participate in Mental Health Integration initiatives at the Jack & Shirley Silver HUB (and/or other assigned locations).
Represent Mental Health Services at community events, presentations, open houses, and outreach activities.
Provide regular clinical supervision to social work interns in accordance with agency expectations, academic program requirements, and professional standards.
Review intern documentation and support the development of clinical judgment, ethical practice, professional identity, and effective use of supervision.
Communicate with school field-education representatives and complete required intern evaluations within established deadlines.
Performance & Organizational Excellence
Participate in the agency’s performance management process by establishing annual goals, completing mid-year and end-of-year evaluations, and engaging in ongoing performance discussions with supervisors.
Complete documentation, data entry, and required reports accurately and on time in accordance with agency standards, funder requirements, and established deadlines, including updates to agency systems, dashboards, and tracking tools.
Complete required annual professional development activities to maintain and strengthen clinical knowledge, professional skills, and overall job performance.
Use program and service data to improve performance by participating in data review and discussion during supervision, department meetings, reporting activities, and other quality improvement efforts, including surveys and feedback activities, as applicable.

Qualifications & Key Attributes
MINIMUM QUALIFICATIONS:
Master’s degree in Social Work, Mental Health Counseling, or a related behavioral health field
Current New York State license as a mental health professional with ability to supervise interns
Clinical experience providing behavioral health services to adolescents and families.
Experience supervising social work interns, trainees, or early-career clinicians.
Ability to balance direct clinical service, supervision, outreach, and program-development responsibilities.
Strong proficiency with electronic health records, Google Workspace, and data-management systems.
PREFERRED QUALIFICATIONS:
Previous experience in a Commonpoint role is a plus.
Bilingual Spanish is strongly preferred.
KEY ATTRIBUTES FOR CLINICAL DIRECTOR ROLE:
Organized and detail-oriented, with strong multitasking and time-management abilities.
Strong clinical judgment and the ability to balance direct service, supervision, outreach, and program-development responsibilities.
Excellent communication and relationship-building skills.
Ability to work collaboratively across clinical, programmatic, and community settings.
Ability to provide clear, supportive, and accountable supervision to interns and trainees.

Commonpoint offers competitive base salaries benchmarked against comparable nonprofit organizations in the New York metropolitan area. Salaries are determined based on internal and external equity, as well as each position’s scope, qualifications, and organizational impact. We believe in compensating staff fairly and consistently, ensuring that all salary decisions align with our mission-driven commitment to equity and transparency.

To maintain fairness across the organization, salary offers are set according to established salary bands and are not subject to negotiation. New hires typically start near the beginning of the salary range to allow for growth based on performance, professional development, and tenure.

Our total rewards package reflects our dedication to employee well-being, growth, and recognition. Current benefits include:

Long-service severance upon retirement.

Tiered health, dental, and vision insurance options.

Pension plan and 403(b) retirement savings opportunities.

Generous paid time off and family-supportive policies.

Professional development and education support to foster career growth.

Recognition and appreciation programs for exemplary performance.

Employee discounts on programs and services.

Access to free amenities, including private seasonal pool clubs and fitness facilities at select locations.

Salary range: 65K-95K based on experience

How to Apply

Send resume and cover letter to nwilson@commonpoint.org

To continue advancing the impact we have across the communities we serve, Commonpoint is hiring a CAPE MH Clinician situated within the Mental Health Department. The MH Department plays a vital role in supporting the older adult community’s mental wellness by providing outpatient mental health services to clients ages 50+. The individual hired as CAPE MH Clinician will provide individual, collateral and group mental health services through a variety of clinical interventions. This role reports directly to a Senior Director within the Division.

Role Responsibilities

Provide mental health assessment and diagnosis
Individual, group, couples, and family therapy (in-person & telehealth)
Timely documentation of servies within the Electronic Health Record
Participation in staff meetings, presenting assessments and communicating with multi-disciplinary team members.
Participation in regular clinical supervision
Participate in community engagement
Work two evenings per week
Work in-person at our Little Nect, Queens office with up to two remote days weekly

Performance & Organizational Excellence

Participate in the agency’s performance management process by establishing annual goals, completing mid-year and end-of-year evaluations, and engaging in ongoing performance discussions with supervisors.
Complete documentation, data entry, and required reports accurately and on time in accordance with agency standards, funder requirements, and established deadlines, including updates to agency systems, dashboards, and tracking tools.
Complete required annual professional development activities to maintain and strengthen clinical knowledge, professional skills, and overall job performance.
Use program and service data to improve performance by participating in data review and discussion during supervision, department meetings, reporting activities, and other quality improvement efforts, including surveys and feedback activities, as applicable.
MINIMUM QUALIFICATIONS:
Licensed Clinical Social Worker (LCSW) required
Strong proficiency in Google Suite and data management systems.
PREFERRED QUALIFICATIONS:
Previous experience in Outpatient Mental Health Clinic
Bilingual skills are welcomed.
Previous experience in a Commonpoint role is a plus.
KEY ATTRIBUTES FOR COORDINATOR ROLE:
Organized and detail-oriented with strong multitasking abilities.
Excellent customer service and communication skills.
Proficiency with databases and google software.
Ability to work collaboratively in team settings.

Our total rewards package reflects our dedication to employee well-being, growth, and recognition. Current benefits include:

Tiered health, dental, and vision insurance options.
Pension plan and 403(b) retirement savings opportunities.
Generous paid time off and family-supportive policies.
Professional development and education support to foster career growth.
Recognition and appreciation programs for exemplary performance.
Employee discounts on programs and services.
Access to free amenities, including private seasonal pool clubs and fitness facilities at select locations.
Long-service severance upon retirement.

Salary range: 65K-75K

How to Apply

Send resume and cover letter to nwilson@commonpoint.org

To continue advancing the impact we have across the communities we serve, Commonpoint is hiring a Community School Director situated within the High School & College Success division. The individual hired as Community School Director will manage a team of professionals to success, focused on the provision of high quality services to the students at Queens Academy High School and expected to meet contractual expectations. This role reports directly to the Queens Academy Site Director.

Across the agency, Assistant Directors are responsible for supporting effective program operations, ensuring compliance with funder and agency requirements, and helping to translate program goals into daily practice through collaboration, organization, and accountability.

The Community School Director is responsible for managing the day-to-day operations of Commonpoint and the Office of Community Schools programming at Queens Academy High School.. The Community School Director is on-site at the school 5 days a week, and is responsible for management, integration, and coordination of student and family support services at the school, as well as programming and partnerships.

The Community School Director is responsible for arranging, coordinating, and implementing the initiative’s strategies, services, and resources in consultation with the school administration. Liaises with the school, other Community-Based Organization (CBO) partners and vendors, and city agencies on behalf of the initiative at the school level; participates in the development and manages the implementation of the Community Schools Model consistent with the requirements of the grant and with the expectations of the principal and Commonpoint. The Community School Director participates in weekly and monthly attendance meetings and
meetings with stakeholders as needed.

Within our framework of a holistic, strength-focused, and family-supported practice, an individual hired as the Community School Director in the High School and College Success division will report directly to the Site Supervisor.

Role Responsibilities –

Impact & Data Strategy

Manage a team of professionals to success, focused on the provision of high-quality services to the students at Queens Academy High School and expected to meet contractual expectations.
Participate in ongoing personal professional growth activities and relevant agency-required meetings.
Strategize new initiatives/ideas that will provide new learning and enrichment opportunities to students and families.

People & Talent Development

Manage a team of professionals to success, focused on the provision of high-quality services to the students at Queens Academy High School and expected to meet contractual expectations.
Participate in ongoing personal professional growth activities and relevant agency-required meetings.
Strategize new initiatives/ideas that will provide new learning and enrichment opportunities to students and families.

Partnerships & External Relations

Work hand-in-hand with CBO staff, superintendent’s office, Office of Community Schools, and school leadership team to increase school enrollment & daily attendance, improve school culture, & eliminate barriers to success for student population.
Establish, co-plan, and lead semi-monthly collaborative meetings to ensure ongoing communication and coordination of efforts or other site-based partnerships.
Develop and distribute program reports to school leadership, teacher teams and partners.
Attend all required Community School convenings.
Serve as a thought partner to the school leadership team (attend all cabinet and SLT meetings).
Work with the parent coordinator to ensure that families have meaningful opportunities to participate in the school.
Serve as a leader in managing existing and new partnerships to enhance recruitment and enrollment of students at QAHS

Cross-Department Collaboration & Communication

Facilitate a coordinated, coherent climate and culture plan that includes consistent expectations, incentives, and team-building activities at the direction of agency leadership.

Operations, Safety & Risk Management

Establish and support the facilitation of case conferencing dedicated to identifying students exhibiting one or more barriers, identifying appropriate interventions, and revisiting these students at subsequent meetings.

MINIMUM QUALIFICATIONS:

Master’s degree in Education, Social Work or Mental Health Counseling is preferred.
At least 3- 5 years working with adolescents in an urban environment, providing services that reduce barriers, facilitate educational success, and support social-emotional well-being in school-based programs.
Ability to administer outcomes-based youth programming, including planning, staffing, budgeting and maintaining accurate client and programmatic records.

PREFERRED QUALIFICATIONS:

LMSW preferred, SIFI certification is a plus.
Ability to travel to our multiple locations.
Bi-Lingual Spanish or Mandarin

KEY ATTRIBUTES FOR DIRECTOR ROLE:

Ability to effectively balance and manage multiple projects with competing priorities.
Excellent customer service and communication skills.
Intermediate level knowledge of Microsoft Office Suite/G-Suite; use of internet required in reporting systems for data entry.
Candidate must possess excellent interpersonal, public speaking, writing, organization, problem-solving, and management skills. Successful candidates will possess the ability to work collaboratively, demonstrate professional presence, and establish and maintain effective working relationships with diverse staff and clientele.
Master’s degree in Education, Social Work, Mental Health Counseling or Administration is required.
At least three (3) years working with adolescents in an urban environment providing services that reduce barriers, facilitate educational success, and social-emotional well-being.
Ability to effectively balance and manage multiple projects with competing priorities.
Intermediate level knowledge of Microsoft Office Suite and G-Suite; use of the internet required in online reporting systems for data entry.
Ability to travel to our multiple locations.
Fiscal Management experience with grants.
Flexible schedule and willingness to work school hours, as well as some weekends/evenings for parent/teacher conferences and school or agency events
Interest in adolescent development, academic improvement, social emotional learning, Family and/or community organizing, working with school communities, and Community Schools.
Excellent written and verbal communication skills.
Proficiency in Spanish or Mandarin

Our total rewards package reflects our dedication to employee well-being, growth, and recognition. Current benefits include:

Tiered health, dental, and vision insurance options.
Pension plan and 403(b) retirement savings opportunities.
Generous paid time off and family-supportive policies.
Professional development and education support to foster career growth.
Recognition and appreciation programs for exemplary performance.
Employee discounts on programs and services.
Access to free amenities, including private seasonal pool clubs and fitness facilities at select locations.
Long-service severance upon retirement.

Salary range: 65K-75K

Location: 138-11 35th Avenue, Flushing, NY 11354

How to Apply: Please submit a cover letter and résumé, as a Word or PDF document only, to Kristian Valentin at Kvalentin@commonpoint.org. Please indicate “Queens Academy Community School Director” in the subject line.
Due to the high volume of applicants, only qualified candidates will be contacted.

To continue advancing our impact across the communities we serve, Commonpoint is hiring an Emerging Leaders SYEP/WLG Coordinator within the Youth Employment Department. The department operates multiple programs serving primarily young people ages 14-24.

SYEP/WLG provides New York City youth with summer employment and educational experiences that build on their individual strengths and incorporate youth development principles, including engaging young people’s talents and interests, developing skills and competencies, and connecting participants with positive adult role models.

The Emerging Leaders SYEP/WLG Coordinator supports the successful implementation of the Emerging Leaders component of the Summer Youth Employment Program, with a focus on participant case management, engagement, retention, intervention, and successful program completion.

Working closely with program leadership and staff, the Coordinator monitors participant progress, addresses barriers, coordinates interventions and follow-up, and supports worksite coordination, program documentation, data tracking, and compliance with Department of Youth and Community Development (DYCD) requirements.

The ideal candidate is organized, responsive, youth-centered, and skilled at supporting young people who may require additional assistance to remain engaged and succeed in the program. This position reports to the Emerging Leaders Associate Director.

Case Management, Intervention & Retention

● Manage a caseload of Emerging Leaders participants, providing consistent support from enrollment through program completion and post-program follow-up.

● Conduct regular check-ins to monitor attendance, engagement, worksite performance, progress, and overall program experience.

● Identify participants at risk of disengagement, excessive absence, unsuccessful placement, or early exit and implement timely, individualized interventions.

● Help participants address barriers to participation and employment, including scheduling, workplace concerns, documentation, communication, and other challenges.

● Maintain consistent participant communication and promptly follow up on missed activities, shifts, appointments, workshops, or deadlines.

● Coordinate with worksite supervisors, program staff, and support services to resolve concerns, strengthen retention, and support successful completion.

● Document participant contacts, interventions, referrals, outcomes, and follow-up activities accurately and promptly, escalating high-risk concerns as appropriate.

● Support participants in developing workplace readiness, communication, problem-solving, self-advocacy, and professional skills.

Program Coordination & Compliance

● Support program leadership in meeting DYCD contractual requirements and program goals by monitoring enrollment, attendance, participation, placement, retention, and completion. ● Ensure program activities, participant records, case notes, required documentation, and online submissions are accurate, complete, secure, and compliant with DYCD and agency requirements. ● Review participant records regularly, identify missing or outstanding requirements, and follow up to ensure timely resolution.

● Maintain and reconcile program data and trackers for participant status, attendance, placements, interventions, outcomes, and other key performance indicators.

● Identify trends or performance concerns requiring intervention and communicate findings to program leadership.

● Support program reporting, DYCD monitoring visits, audits, compliance reviews, and other data or documentation requests.

● Maintain participant confidentiality and handle sensitive information in accordance with agency and contractual requirements.

Participant & Worksite Support

● Communicate program requirements, deadlines, schedules, placements, and documentation needs to applicants and enrolled participants.

● Serve as a consistent point of contact for participants who need additional assistance navigating program or workplace expectations.

● Collect worksite information and match participants with appropriate opportunities based on their interests, skills, qualifications, and support needs.

● Maintain communication with participants and employers after placement to monitor attendance, performance, engagement, and placement success.

● Support conflict resolution, intervention, and reassignment when workplace challenges place a participant’s placement at risk.

● Gather participant and employer feedback to strengthen services and identify opportunities for program improvement.

Administrative & Team Support

● Maintain organized confidential records, prepare program and meeting materials, draft routine correspondence, and manage assigned administrative workflows.

● Track deadlines, follow-up activities, and required documentation to ensure timely and accurate completion.

● Participate in staff meetings, case conferences, contractor meetings, trainings, and professional development activities.

● Collaborate with program leadership, case management staff, worksite staff, and other team members to provide coordinated participant services.

● Support special projects and other responsibilities necessary for the successful implementation of SYEP Emerging Leaders.

Qualifications
● Bachelor’s degree in social work, human services, education, psychology, counseling, youth development, public administration, or a related field preferred; relevant professional experience may be considered in lieu of a degree.

● 1-3 years of relevant experience working with adolescents or young adults in workforce development, youth employment, case management, education, community-based, social-service, or program-support settings preferred.

● Experience providing case management, participant intervention, retention support, and follow-up is strongly preferred.

● Ability to build positive, professional relationships with young people while maintaining appropriate boundaries and accountability.

● Demonstrated ability to identify barriers, develop practical interventions, and follow cases consistently through resolution.

● Excellent organizational and time-management skills, with the ability to manage a caseload and multiple deadlines simultaneously.

● Strong verbal and written communication skills, with the ability to communicate effectively with youth, families, employers, colleagues, and community partners.

● Strong documentation and data-management skills, including the ability to maintain clear, timely case notes, participant records, trackers, and follow-up documentation.

● Detail-oriented and able to maintain accurate records in accordance with contractual and agency requirements.

● Ability to handle confidential and sensitive participant information with professionalism and discretion. ● Proficiency with Google Workspace and/or Microsoft Office, with the ability to learn database and participant-management systems.

● Ability to work independently while contributing effectively within a collaborative team environment. ● Familiarity with DYCD-funded programs, SYEP, workforce development, or New York City youth-serving programs is preferred.

● Bilingual skills are a plus.

Salary range: 57K-62.5K

APPLICATION DETAILS

Please submit a cover letter and resume, as a Word or PDF document only, toKathia Espinal at kespinal@commonpoint.org

Please indicate “Emerging Leaders SYEP/WLG Coordinator” in the subject line.

Due to the high volume of applicants, only qualified candidates will be contacted.

Commonpoint reserves the right to revise or change job duties and responsibilities as the need arises. Commonpoint is an equal opportunity employer

Within our framework of holistic, strength-focused, and family-supported practice, an individual hired as the Program Coordinator in the Youth Opportunity Hub will report directly to the Senior Director of High School and College Success.

Youth Opportunity Hub

Commonpoint is seeking a dynamic and detail-oriented Coordinator for Enrichment and Exploratory Programs. This role involves managing a diverse array of certification and training programs, including Music Production, Art, Fitness, Animation, and other Enrichment-based programming. The Coordinator will oversee recruitment, enrollment, retention, and data management, ensuring student success and tracking job placements post-program. This role also includes planning community events and collaborating with other programs to enhance offerings at the Youth Opportunity Hub.

Qualifications

● Bachelor’s degree in Education, Counseling, Social Work, Program Management, Social Services, or a related field (Master’s degree preferred).

● Proven experience in managing educational and certification programs.

● Strong organizational, communication, and leadership skills.

● Experience with data management, tracking systems, and reporting tools.

● Ability to support student success and manage multiple programs simultaneously.

● Knowledge of certification processes and job placement strategies.

● Commitment to Commonpoint Queens’ holistic and strength-based approach to human development.

DUTIES AND RESPONSIBILITIES

○ Supervise the Youth Opportunity Hub Music, Art, Animation, Fitness, and other enrichment-based programs.

○ Supervise part-time facilitators of the enrichment programs.

○ Handle recruitment, enrollment, retention, and data management.

○ Track daily attendance, support student success, and follow up on job placements.

○ Provide safe and secure supervision and care, manage conflicts, and use de-escalation and restraint techniques as necessary.

○ Offer structure and engage youth in pro-social activities and behaviors.

○ Support youth in developing new social, academic, and vocational skills and interests. ○ Enroll clients in the fitness, art, and music production programs.

○ Provide information about outside support services or agencies for economic, emotional, or physical challenges.

○ Maintain case files and reports to track student problems and progress and recognize patterns in behavior.

○ Monitor attendance and program progress for assigned caseloads.

○ Provide necessary referrals and connections to community resources.

○ Work collaboratively with team members, participating in staff meetings, contractor meetings, and staff development to support student progress.

○ Collaborate with other programs to enhance community engagement and program offerings. ○ Support participants’ families and deliver a holistic approach to overcoming barriers. ○ Other duties as assigned by the supervisor

Hours: Full-Time, 35 Hours/Week

Start Date: September 1, 2026

Salary:$50,000-$60,000

To Apply: Email your cover letter & resume to Heather Liverpool at hliverpool@commonpoint.org. Please indicate “Program Coordinator, Youth Opportunity Hub” in the subject line of the email. Due to the high volume of applicants, only qualified candidates will be contacted.

To continue advancing the impact we have across the communities we serve, Commonpoint is hiring a FutureReady Coordinator within the Youth Employment Department. The Youth Employment Department serves young people ages 14–24 through programs that combine career exploration, skill development, and meaningful work experiences. Programs include the Summer Youth Employment Program (SYEP), which provides young people with summer employment and career-readiness experiences, and FutureReady NYC (FRNYC), a reimagined high school experience designed to ensure students:

● Gain essential career and workplace skills

● Participate in paid and other meaningful work-based learning experiences

● Earn early college credits

● Obtain industry-recognized credentials in high-demand fields

The FutureReady Coordinator supports the implementation of work-based learning (WBL) across participating FutureReady NYC schools, with a particular focus on coordinating the Workplace Challenge and supporting schools in delivering high-quality, career-connected experiences. Working closely with school teams, employers, students, Commonpoint staff, and intermediary partners, the Coordinator manages Work Based Learning (WBL) logistics, communication, documentation, data tracking, and follow-up; prepares students and partners for successful engagement; and helps ensure initiatives are accessible, well-organized, and aligned with FutureReady NYC program expectations and Key Implementation Measures (KIMs). This role reports directly to the Assistant Director of Future Ready.

Across the agency, Coordinators are responsible for supporting effective program implementation and day-to-day operations, maintaining strong communication with internal and external partners, ensuring adherence to agency and funder requirements, and translating program goals into consistent practice through collaboration, organization, follow-through, and accountability.

Work-Based Learning & Workplace Challenge Coordination

● Coordinate the planning and day-to-day implementation of the Workplace Challenge and other FutureReady NYC work-based learning experiences across assigned schools.

● Manage program timelines, schedules, logistics, student participation, employer engagement, and required deliverables from planning through completion.

● Work with school teams and Commonpoint staff to ensure activities are well-organized, career-connected, and aligned with FutureReady NYC expectations and Key Implementation Measures (KIMs).

● Support workshops, employer engagements, workplace visits, student presentations, and other career-connected activities.

● Identify implementation challenges and coordinate timely solutions with the Assistant Director and relevant partners.

School, Employer & Student Engagement

● Serve as a primary point of contact for assigned schools and maintain consistent communication with school staff, employers, students, and intermediary partners.

● Coordinate planning meetings, orientations, implementation check-ins, and follow-up with participating partners.

● Prepare students for successful participation through orientations and career-readiness activities focused on workplace expectations, professional communication, teamwork, and presentation skills. ● Prepare employer partners to engage effectively with students by communicating program goals, expectations, timelines, and responsibilities.

● Monitor student and partner participation and address barriers or concerns that may affect successful program completion.

Data, Documentation & Program Accountability

● Maintain accurate and timely records of student participation, employer engagement, program activities, milestones, and outcomes.

● Track progress toward FutureReady NYC KIMs, participation goals, deadlines, and required deliverables. ● Collect and maintain required documentation and ensure information is accurately entered into agency and program systems.

● Use program data and feedback to identify gaps, follow up on outstanding requirements, and support continuous improvement.

● Ensure activities and documentation meet Commonpoint, program, school, and funder requirements.

Program & Team Support

● Maintain organized program calendars, trackers, materials, and resources to support consistent implementation across schools.

● Collaborate with Youth Employment staff and other internal teams to coordinate programming and share effective practices.

● Participate in team meetings, partner meetings, professional development, and program planning. ● Support special events, showcases, and other FutureReady NYC or Youth Employment initiatives as needed.

Qualifications

● Bachelor’s degree preferred, or equivalent experience in youth development, education, workforce development, career readiness, program coordination, or a related field.

● 2+ years of experience working with high school-aged youth and/or coordinating education, workforce development, work-based learning, or youth employment programs preferred.

● Strong organizational and project coordination skills, with the ability to manage multiple schools, partners, timelines, and deliverables.

● Strong interpersonal and communication skills, with the ability to build productive relationships with students, school staff, employers, and community partners.

● Comfortable facilitating student workshops, orientations, meetings, and other group activities. ● Detail-oriented and dependable, with strong follow-through and the ability to maintain accurate program records, documentation, and data.

● Ability to identify challenges, problem-solve, and communicate issues or support needs in a timely manner.

● Proficiency with Microsoft Office and/or Google Workspace; comfortable learning databases and other program management systems.

● Ability to work both independently and collaboratively in a fast-paced, school- and community-based environment.

● Demonstrated commitment to supporting young people and creating accessible, meaningful career-connected learning opportunities.

● Flexible and adaptable, including the ability to travel between assigned school and program sites and accommodate occasional schedule changes related to student or employer activities.

WORKING CONDITIONS:
Consider the following:
● This position operates across multiple settings, including Commonpoint offices, participating schools, employer/worksite locations, and community-based sites.
● Regular local travel throughout New York City is required to support school-based programming, employer engagements, work-based learning activities, meetings, and special events.
● Standard business hours generally apply; however, occasional early morning, evening, or weekend availability may be required for program activities, events, or employer engagements.
● This is a 10-month program position. During July and August, employees will transition to support Commonpoint’s Summer Youth Employment Program (SYEP), assisting with administrative responsibilities, program operations, and other program needs as assigned. Employees are expected to be flexible in supporting summer programming based on departmental and organizational needs
● Work may involve periods of standing, walking, and moving between classrooms, offices, worksites, and event spaces during program activities.
● Employees are expected to follow all Commonpoint, school, worksite, and funder policies and procedures, including applicable safety, confidentiality, and youth-protection requirements.

JOB DETAILS
Working schedule: Eg- Mon- Fri, 9am- 5pm
Non Union Position
In Person

APPLICATION DETAILS:
Please submit a cover letter and resume as a Word or PDF document only, to Elizabeth La Salle at elasalle@commonpoint.org . Please indicate “ Future Ready Program Coordinator” in the subject line.

Due to the high volume of applicants, only qualified candidates will be contacted.

Commonpoint reserves the right to revise or change job duties and responsibilities as the need arises. Commonpoint is an equal opportunity employer/program. Auxiliary aids and services are available upon request to individuals with disabilities.
Commonpoint is an equal opportunity employer

Salary:$57,500-$60,000

Within our framework of holistic, strength-focused, and family-supported practice, an individual hired as a Student Success and Persistence Coordinator in the High School and College Success portfolio of services will report directly to the Assistant Director of Persistence and Access.

QUALIFICATIONS

• Master’s Degree in Psychology, Social Work, School Counseling, or a related course of study with a Bilingual -Spanish extension is strongly preferred.
● At least three years experience working with adolescents in an urban environment, providing services that reduce barriers and facilitate educational success and social-emotional well-being.
● Demonstrated ability to establish a strong rapport with an urban adolescent population and their families.
● Prior workshop/seminar development and implementation experience is preferred; prior college counseling experience is strongly preferred.
● Strong ability to create engaging and relevant activities for students and their families connected to college.
● Ability to work evenings, as needed.
● Ability to travel to multiple locations as needed.
● Must have excellent organizational, teamwork, verbal, and written communication skills.
● Must have a commitment to work from a strength-based and/or youth development perspective.
● Foster and manage relationships with college personnel, including college administrators, professors, and staff who provide student support services.
● Experience working with a diverse group of students and ability to support students and hold them accountable as appropriate.
● Strong relationship-building and group facilitation capabilities, incorporating cross-cultural sensitivity.
● Deep understanding of positive youth development, education learning standards, and issues facing immigrant and first-generation youth in the U.S.
● College guidance experience and strong knowledge of the college application, financial aid, and scholarship process.
● Provide case management for students identified as needing supportive services in order to achieve academic success.
● Assist students in attending school regularly and on time through rapid identification of obstacles and connecting with resources; attendance outreach including home visits, phone calls, daily “swipe in” data reports, etc.
● Provide assessments and individual and group counseling.
● Develop and implement workshops responsive to student needs.
● Provide crisis intervention as needed.
● Provide family outreach and involvement activities as appropriate to support family engagement and participation
in the school community and the lives of their youth.
● Support and participate in school-wide and agency events
● Collaborate with school staff to develop interventions for students who are truant
● Work with schools to develop and systematize comprehensive, effective direct outreach methods for the school community and/or other important family and school events, including maintaining and building effective family and community outreach lists, conducting parent-to-parent and staff phone-banking, flyering before and after school and at high parent trafficked areas, conducting door-knocking to families, working with teachers and staff on effective parent and caregiver outreach, etc.
● Work with the school to develop and implement comprehensive family engagement plans that include multiple on-ramps for families to become involved in the school, parents and caregivers taking responsibility for carrying out various components of the plan and moving parents and caregivers up Ladders of Engagement through leadership development and training.
● Advise and recruit parents and caregivers for ongoing workshops and development opportunities.
● Help schools structure all events with students, families, and communities to elicit full and meaningful parent and community participation.

DUTIES AND RESPONSIBILITIES

Travel and provide post-secondary support for the following sites/locations: Grover Cleveland High School and Youth Opportunity Hub Persistence Program
Collaborate with school staff to offer college readiness activities to the broader student population and to create a culture of college anticipation in the school.
Participate in regular meetings with school-based and agency staff on college and career readiness.
Develop activities that enhance the exploration of college as a post-secondary choice and option.
Assure that each student creates a clear, attainable postgraduate plan.
Provide direct individual and group college advisement.
Arrange for student participation in college fairs, tours, and retreats.
Arrange speakers and panels related to college issues.
Provide information on financial aid and planning and assistance with FAFSA and scholarship applications, as well as applications to SEEK, EOP, HEOP, and College Discovery programs.
Provide assistance with college choice, exploration, and completion of college applications in a timely manner.
Provide family engagement workshops on financial aid and the college choice and application process to inform and attain their support for a college option.
Regularly update student contact information.
Provide family orientation for students proceeding on to college in collaboration with school staff.
Plan and implement regular outreach and meetings for alumni in collaboration with school leadership to ensure overall success through the transition to college life.
Act as a liaison with college admission offices in collaboration with school leadership as we develop deeper connections with institutions.
Maintain all required statistical and narrative documentation.
Participate in staff training and meetings, including school retreats and professional development.

General Tasks of All Commonpoint Staff

● Promote and implement the core values of Commonpoint

● Participation in all staff meetings and required training sessions

● Participation in agency-wide programs and program committees, as assigned.

● Active involvement, as a supervisee, in the supervision process.

● Support and advance the mission of Commonpoint.

● Contribute to agency-wide strategic initiatives, including but not limited to goal setting and professional development.

● Other tasks appropriate to Commonpoint staff, as assigned.

Commonpoint reserves the right to revise or change job duties and responsibilities as the need arises.

Commonpoint is an equal opportunity employer/program. Auxiliary aids and services are available upon request to individuals with disabilities.

Salary: $55,000-$65,000

To Apply: Please submit a cover letter and résumé, as a Word or PDF document only, to Heather Liverpool at hliverpool@commonpoint.org. Please indicate “Program Coordinator, Student Success and Persistence” in the subject line. Due to the high volume of applicants, only qualified candidates will be contacted.

To continue advancing the impact we have across the communities we serve, Commonpoint is hiring an Literacy Coordinator situated within the Adult Workforce Department. The Adult Workforce Department plays a vital role in delivery of quality employment and training services to support equity of opportunity, which leads to economic self-sufficiency and mobility for community members. The individual hired as Literacy Coordinator will provide team management, instruction, and operational support to the Adult Workforce Vocational Training and Educational Programs team.The goal is to create programming that will support educational gains and cohort mobility culminating in ESOL, HSE, and other educational related programs and training. The Literacy Coordinator will possess vast experience working with Adult Literacy, practicing differentiated and blended learning, test prepping, and managing educational administrative projects involving student records, diploma and certification attainments and various grants awarded by the city, state, and federal government. This role reports directly to the Education Manager.

Across the agency, Literacy Coordinators are responsible for providing instruction and curriculum development to the Adult Workforce Vocational Training and Educational Programs team. Additionally, the position will also involve management and supervision of part-time instructors. The goal is to create programming that will support educational gains and cohort mobility culminating in timely ESOL, and other educational-related programs and trainings. The Literacy Coordinator will possess vast experience working with Adult literacy, practicing differentiated and blended learning, test prepping, and managing educational administrative projects involving student records, diploma and certification attainments and various grants awarded by the city, state, and federal government.

Schedule

Monday through Friday, depending on student and instructor needs. Mondays and Fridays are 9:00am – 5:00pm and Tuesdays, Wednesdays, and Thursdays are 12:00pm – 8:00pm.

This position may require future Saturday instruction, in which case, your hours will be adjusted accordingly.

This position is based in Elmhurst with occasional instruction in Forest Hills, Queens. Flexibility is required as occasional travel to other agency locations in Queens and The Bronx may be necessary based on programming needs.

Literacy responsibilities

Manage a team of part-time instructors (HSE, ESOL, and Digital Literacy) and provide education and curriculum support, weekly supervisions, and set deliverables and report updates to the Senior Director of Vocational and Educational Trainings.
Assist in the recruitment of ESOL students by scheduling for Best Plus testing, document collection, and other needs assessments.
Develop contextualized curriculums, e-learning lessons, hybrid, and in-person instructional tools.
Teach and instruct classes for select beginner, intermediate and advanced-level classes at Commonpoint.
Ensure all classes are implemented in accordance with DYCD guidelines and requirements.
Responsible for cohort and training outcomes and mobility: ESOL literacy and language improvement, and consistent attendance, retention, and engagement across all trainings and educational programs.
Develop and manage supplemental academic assessments, programmatic reports, and student service plans to ensure student success.
Collaborate with support staff to meet participation and retention goals.
Refer students to internal and external HSE programs and Adult Basic Education programs. Work closely with Commonpoint’s Benefits team to refer clients to FairFare, SNAP, and other support services.
Manage and oversee class staffing in Career Readiness, ESOL, and HSE.
Assist in the recruitment and retention of educational programs.
Develop workshops, partnerships, and field trips to enhance academic learning and cooperation.
Represent the agency and participate in funding programmatic meetings, as well as attend staff and agency meetings and initiatives.

Impact & Data Management

Manage and oversee data entry for Commonpoint’s internal Salesforce and the Department of Youth and Community Development’s (DYCD) Participant Tracking System (PTS) in accordance with case notes, attendance, scheduling, and intake guidelines.
Help develop and maintain monthly and quarterly ESOL and other education class schedules in alignment with DYCD-approved program requirements and timelines.
Help create supplemental academic assessments, programmatic reports, and student service plans to ensure student success.
Assist in developing contextualized curriculums, e-learning lessons, hybrid, and in person instructional tools.

Partnerships & Internal-External Relations

Develop workshops, partnerships, and field trips to enhance academic learning and cooperation.
Represent the agency and participate in funding programmatic meetings, as well as attend staff and agency meetings and initiatives.

Collaborate with support staff to meet participation and retention goals.
Attend weekly Adult Workforce team meetings, DYCD provider calls, and other meetings as needed.

MINIMUM QUALIFICATIONS:

Bachelor’s degree in Education or related field required, or equivalent of work experience in the ESOL and education field.
TEFL or CELTA certification
2+ years successful experience providing literacy and ESOL instruction.
1+ years of experience supervising instructional staff.
PREFERRED QUALIFICATIONS:
Highly experienced with city, state, and local grants, such as DYCD, HRSA, and other funding sources.
Demonstrate cultural competency through familiarity in working with people from a very diverse number of backgrounds. Bilingual in Spanish, Mandarin, Russian, or other language is a plus.
KEY ATTRIBUTES FOR COORDINATOR ROLE:
Organized and detail-oriented with strong multitasking abilities.
Excellent customer service and communication skills.
Proficiency with databases and google software.
Ability to work collaboratively in team settings.

Our total rewards package reflects our dedication to employee well-being, growth, and recognition. Current benefits include:

Tiered health, dental, and vision insurance options.
Pension plan and 403(b) retirement savings opportunities.
Generous paid time off and family-supportive policies.
Professional development and education support to foster career growth.
Recognition and appreciation programs for exemplary performance.
Employee discounts on programs and services.
Access to free amenities, including private seasonal pool clubs and fitness facilities at select locations.
Long-service severance upon retirement.

To Apply: Please submit a cover letter and résumé, as a Word or PDF document only, to drodgers@commonpoint.org.

Salary Range: $55,000

The Full-Time Outreach Coordinator serves as a primary mentor and point of contact for youth and families within the Beacon and school community, providing engagement, support, encouragement, and guidance. Working within Commonpoint’s holistic, strengths-based, and family-centered approach, the Outreach Coordinator builds meaningful relationships with youth and families, with a particular focus on hard-to-reach and disengaged youth and students experiencing chronic absenteeism. The position plays a lead role in supporting students’ academic, social-emotional, and overall well-being while coordinating the delivery of student and family support services.

The Outreach Coordinator provides individual and group support, monitors student attendance and progress, facilitates workshops and enrichment activities, conducts student and family outreach, and connects families to appropriate school, agency, and community resources. The role also strengthens community ties by developing an understanding of neighborhood dynamics, fostering relationships with community partners, supporting conflict resolution, and creating collaborative strategies that promote positive outcomes for youth and families.

As a key collaborator between Commonpoint and the school community, the Outreach Coordinator works closely with school leadership, teachers, support staff, mental health professionals, families, and community-based partners to coordinate services, strengthen referrals, and address attendance, academic, behavioral, social-emotional, and family needs. The Outreach Coordinator participates in interdisciplinary meetings and contributes to a coordinated, student-centered approach to supporting student success.

In addition to direct service responsibilities, the Outreach Coordinator provides day-to-day guidance and oversight to Part-Time staff and helps ensure that programming and services are responsive to the needs of students, families, and the broader community.

Across the agency, Coordinators are responsible for supporting effective program operations, ensuring compliance with funder and agency requirements, and helping translate program goals into daily practice through collaboration, organization, and accountability. This role reports directly to the Beacon Program Director.

Agency Expectations

Support agency initiatives by carrying out assigned duties accurately and efficiently, while following established processes and contributing to basic data collection, reporting, or documentation as required.
Use agency resources responsibly by following established procedures, safeguarding equipment and materials, and/or supporting cost-effective operations.
Work effectively with supervisors, coworkers, and cross-department teams to ensure clear communication, timely task completion, and a positive, respectful work environment.
Follow all safety protocols, policies, and procedures to maintain a safe work environment for staff, partners, and the public, and promptly report concerns or incidents.

Youth Supervision & Development

Supervise & Support: Provide active supervision of students from Kindergarten through Eighth grade, ensuring a safe, inclusive, and engaging program environment.
Program Facilitation: Plan and facilitate engaging educational, recreational, and enrichment activities aligned with the program schedule and site plan.
Positive Youth Development: Model respectful behavior, reinforce program expectations, and use positive behavior management strategies to support student success.
Guide Transitions: Safely supervise and support students as they transition between activities, maintaining structure and engagement throughout the program.

Program Quality, Participant Support & Collaboration

Team Collaboration: Work with program staff to ensure consistent implementation of high-quality daily programming and operations.
Social-Emotional Learning: Incorporate Social-Emotional Learning (SEL) into daily programming through check-ins, reflection activities, positive behavior modeling, and relationship building. Elevate participant concerns appropriately and collaborate with supervisors and relevant staff to identify appropriate supports.
Inclusive Practice: Adapt activities, materials, and approaches to ensure that youth of all abilities, including participants with IEPs and disabilities, can participate safely, meaningfully, and fully in program activities.
Content Area Support: Support programming across key focus areas, including SEL, Health & Wellness, and College & Career Readiness, as outlined in the site plan.
Continuous Improvement: Assist with participant surveys and other data-collection efforts, and use feedback and program data to support continuous quality improvement.
Student Engagement & Goal Setting: Build rapport with program participants and support them in identifying educational, behavioral, academic, career, and personal goals and developing plans for future success.
Student Support & Case Management: Recruit students, conduct intake assessments and interviews, and monitor participant attendance, academic progress, career development, and progress across assigned service areas, including guidance and counseling, academic support, life skills, and work readiness.
Counseling & Referrals: Provide individual and group support and counseling, as appropriate, and connect participants and families to relevant school, agency, and community resources.
Attendance Outreach: Conduct daily attendance outreach and follow-up with students and families.
Family Engagement: Plan and facilitate parent and family workshops and other engagement opportunities that support participant, family, and community needs.
Collaboration & Professional Development: Work as part of a collaborative team and actively participate in staff meetings, contractor meetings, interdisciplinary meetings, and staff development opportunities to support student progress and program quality.

Success Mentoring Responsibilities

Provide consistent one-on-one and small-group mentoring to identified students.
Build positive, trusting relationships that support student attendance, academic progress, social-emotional well-being, and school engagement.
Monitor after-school attendance and progress and conduct timely outreach to students and families, as needed.
Identify barriers to student success and connect students and families with appropriate school, agency, and community resources.
Collaborate with school staff, the Beacon team, and other relevant partners to coordinate and strengthen student support.
Maintain accurate, timely mentoring documentation and actively participate in student support and interdisciplinary meetings as appropriate.

Compliance & Professionalism

Safety & Compliance: Follow Commonpoint and SACC policies and procedures related to active supervision, attendance, transitions, participant safety, mandated reporting, behavior management, and incident documentation.
Professionalism & Confidentiality: Maintain the privacy and confidentiality of participants and families by adhering to agency policies regarding confidentiality, photography, video recordings, personal devices, and social media. Do not take, share, or post program-related photos, videos, or information without appropriate agency authorization.
Program Administration: Complete and maintain accurate attendance records, communicate participant concerns to supervisors promptly, and assist with incident reports and other required documentation.

Staff Supervision & Leadership

Day-to-Day Supervision: Provide day-to-day guidance, support, and oversight to Part-Time staff to ensure responsibilities are carried out effectively and programming is implemented as planned.
Staff Support & Development: Provide ongoing coaching, feedback, and support to Part-Time staff to strengthen performance, build capacity, and promote professional growth.
Performance & Accountability: Monitor staff performance, attendance, professionalism, and completion of assigned responsibilities; provide ongoing feedback; and elevate concerns to the appropriate supervisor. Participate in performance management and evaluation processes, as delegated by the Program Director or Assistant Director.
Program Implementation: Support and monitor staff in implementing high-quality, engaging, and inclusive programming that aligns with program goals, site plans, and agency expectations.
Communication & Coordination: Maintain clear, consistent communication with Part-Time staff on schedules, responsibilities, participant needs, program updates, and expectations.
Training & Onboarding: Support the onboarding, orientation, and ongoing training of Part-Time staff to ensure they understand program policies, procedures, safety expectations, and their individual responsibilities.
Team Leadership: Foster a positive, collaborative, and accountable team culture that promotes professionalism, strong relationships, and a shared commitment to participant success.

MINIMUM QUALIFICATIONS:

Bachelor’s Degree in Education, Social Work, Human Services, Child Development, Psychology, Public Administration, Recreation, or a related field required.
Minimum three (3) years of experience working in youth development or afterschool programming.
Experience managing staff, compliance, community partnerships, and program operations.
Strong leadership, organizational, communication, coaching, and problem-solving skills.
Proficiency with Microsoft Office, Google Workspace, and data management systems.

PREFERRED QUALIFICATIONS:

Master’s Degree preferred.
Previous experience in a Commonpoint role is a plus.
Bilingual skills are welcome.

KEY ATTRIBUTES FOR COORDINATOR ROLE:

Organized and detail-oriented with strong multitasking abilities.
Excellent customer service and communication skills.
Proficiency with databases and Google software.
Ability to work collaboratively in team settings.

Schedule: Monday through Friday, Mon-Fri, 10 am- 6 pm

Salary Range: $55,000, $60,000

To Apply: Please submit a cover letter and résumé, as a Word or PDF document only, to ssaimon@commonpoint.org.

To continue advancing the impact we have across the communities we serve, Commonpoint is hiring a Worksite Operations Coordinator situated within the Youth Employment department.. The Youth Employment Department comprises a number of different programs serving individuals predominantly from 14-24 years old. SYEP/WLG provides New York City youth with summer employment and educational experiences that build on their individual strengths and incorporate youth development principles. These principles include engaging the talents and interests of youth, developing their skills and competencies, and providing positive adult role models. The individual hired as Worksite Operations Coordinator will play a key administrative and support role and be primarily responsible for managing worksite documentation, supporting employer relations, tracking youth placements, and maintaining communication with program stakeholders. In addition to regular on-site presence, this role requires flexibility to travel across the five boroughs to conduct and/or accompany the Manager of Employer Engagement on worksite visits as needed. This role reports directly to the Manager of Employer Engagement.

Across the agency, Coordinators are responsible for supporting effective program operations, ensuring compliance with funder and agency requirements, and helping to translate program goals into daily practice through collaboration, organization, and accountability.

ROLE RESPONSIBILITIES
Administrative & Data Management
● Ensure timely and accurate collection, review, entry, and maintenance of all worksite-related paperwork into the YEPS system, including assurance, pre-assessments, assessments, evaluations, permits, and applications.
● Maintain an organized database of job placements, internship opportunities, and employer partners. ● Track participant data, including worksite referrals and evaluations, and provide regular updates to program leadership.
● Assist in hours tracking, data approval processes, and document compliance audits.
● Proactively track outstanding, incomplete, or expiring worksite documentation and follow up with employer partners and internal staff to ensure requirements and deadlines are met.
Program and Employer Engagement Support
● Serve as a secondary liaison for employer engagement, job development and worksite coordination—maintaining regular communication with assigned employer partners throughout the program cycle, conducting site visits, providing technical assistance to worksite supervisors, and maintaining strong relationships year-round.
● Support the onboarding and orientation of worksite supervisors, ensuring they understand program expectations, youth supervision responsibilities, required documentation, deadlines, and applicable SYEP/WLG guidelines
● Support the selection, placement, and matching process of interns to appropriate worksites based on interest and skill employer needs, program requirements, and available worksite capacity . ● Collaborate with internal teams (Program Director, AssistantDirectors, and Coordinators) to align youth placements with program goals and employer expectations.
● Maintain regular communication with worksite supervisors to identify needs, troubleshoot concerns, and support successful participant experiences.
Monitoring & Evaluation
● Monitor participant performance and workplace conduct; provide guidance and referrals as necessary to ensure successful experiences.
● Identify and respond to worksite or placement concerns, including attendance issues, performance concerns, supervisor challenges, placement mismatches, and other barriers to successful participation ● Document concerns and resolutions and escalate significant compliance, safety, personnel, or participant issues to appropriate program leadership in a timely manner.
● Collect employer feedback on job performance, required skills, and training needs to inform continuous program improvement.
● Manage and ensure all worksite engagements meet program and compliance standards. ● Manage worksite monitor activities, including scheduling, assigning, and tracking required worksite visits and ensuring required monitoring paperwork is completed accurately and on time ● Support the training and day-to-day coordination of seasonal worksite monitors, as applicable.
Program Operations & Cross Functional Support
● Participate in planning and implementation activities related to participant placement, employer engagement, worksite monitoring, and other Youth Workforce initiatives.
● Collaborate closely with program staff during high-volume enrollment, placement, and summer employment periods to ensure operational deadlines are met.
● Participate in team meetings, employer events, orientations, training, and other program activities as required.
● Perform other related duties that support the successful implementation of Youth Workforce programs.

QUALIFICATIONS & KEY ATTRIBUTES:

● Associate’s or Bachelor’s degree preferred, or equivalent relevant work experience in workforce development, youth programs, or administrative coordination.

● Strong organizational and administrative skills, with attention to detail.

● Proficient in Google Suite (Docs, Sheets, Calendar); Jotform, experience with YEPS or similar data management systems is a plus.

● Excellent communication and interpersonal skills, especially in working with youth and employers. ● Ability to manage multiple priorities in a fast-paced, deadline-driven environment. ● Prior experience in youth employment programs or nonprofit settings is strongly preferred. ● Ability to manage and reconcile large volumes of documentation and data while maintaining accuracy. ● Strong interpersonal and relationship-management skills, including the ability to provide responsive support and technical assistance to employer partners.

● Sound judgment and ability to identify, document, troubleshoot, and appropriately escalate program, participant, and worksite concerns

● Flexibility to accommodate increased fieldwork and program demands during peak SYEP/WLG periods

KEY ATTRIBUTES FOR COORDINATOR ROLE:

● Organized and detail-oriented with strong multitasking abilities.

● Excellent customer service and communication skills.

● Proficiency with databases and google software.

● Ability to work collaboratively in team settings.

Salary: $57,500-$62,000

WORKING CONDITIONS:
Consider the following:

● Office setting, indoors
JOB DETAILS
Working schedule: Mon- Fri, 9am- 5pm
Non Union Position
In Person

APPLICATION DETAILS
Please submit a cover letter and resume, as a Word or PDF document only, to Yhon Ayure at youthworksites@commonpoint.org

Please indicate “Worksite Operations Coordinator – SYEP” in the subject line.
Due to the high volume of applicants, only qualified candidates will be contacted.
Commonpoint reserves the right to revise or change job duties and responsibilities as the need arises. Commonpoint is an equal opportunity employer

The Full-Time Counselor Advocate plays a lead role in supporting the academic, social-emotional, and overall well-being of students while helping coordinate the delivery of student and family support services within the school community. Working within Commonpoint’s holistic, strengths-based, and family-supported approach, this position builds strong relationships with students and families and works collaboratively with school leadership, Commonpoint staff, and community partners to address student needs and promote positive outcomes. Counselor Advocate provides individual and group support, monitors student attendance and progress, facilitates workshops and enrichment activities, conducts student and family outreach, and connects families to appropriate school, agency, and community resources. In addition to direct service responsibilities, the Full-Time Counselor Advocate provides day-to-day guidance and oversight to Part-Time Counselor Advocates, helping to coordinate caseloads, outreach efforts, documentation, student interventions, and program priorities. The role supports consistency and quality across counseling and advocacy services and helps ensure that identified student needs are appropriately followed up on.

The position also serves as a key collaborator between Commonpoint and the school community, working with teachers, school leadership, support staff, mental health professionals, families, and community-based partners to coordinate services, strengthen referrals, and develop collaborative strategies that support student success. The Full-Time Counselor Advocate participates in interdisciplinary meetings and contributes to a coordinated approach to addressing attendance, academic, behavioral, social-emotional, and family needs.

Agency Expectations

Support agency initiatives by carrying out assigned duties accurately and efficiently, while following established processes and contributing to basic data collection, reporting, or documentation as required.
Use agency resources responsibly by following established procedures, safeguarding equipment and materials, and/or supporting cost-effective operations.
Work effectively with supervisors, coworkers, and cross-department teams to ensure clear communication, timely task completion, and a positive, respectful work environment.
Follow all safety protocols, policies, and procedures to maintain a safe work environment for staff, partners, and the public, and promptly report concerns or incidents.

Youth Supervision & Development

Supervise & Support: Provide active supervision of students from Kindergarten through Eighth grade, ensuring a safe, inclusive, and engaging program environment.
Program Facilitation: Plan and facilitate engaging educational, recreational, and enrichment activities aligned with the program schedule and site plan.
Positive Youth Development: Model respectful behavior, reinforce program expectations, and use positive behavior management strategies to support student success.
Guide Transitions: Safely supervise and support students as they transition between activities, maintaining structure and engagement throughout the program.

Program Operations

Program Administration: Complete daily attendance and assist with required program documentation accurately and on time.
Communication & Reporting: Promptly communicate participant concerns, behavioral issues, injuries, or program-related concerns to the Program Director or Assistant Program Director. Assist with completing incident reports and required documentation as needed. ●
Maintain Program Spaces: Help organize, prepare, and maintain activity spaces and materials to ensure a safe, clean, and welcoming environment.

Program Quality & Collaboration

Team Collaboration: Work with program staff to ensure consistent implementation of high-quality daily programming and operations.
Embed SEL: Incorporate Social-Emotional Learning (SEL) into daily programming through check-ins, reflection activities, positive behavior modeling, and relationship building. Elevate concerns appropriately and collaborate with supervisors and mental health staff when needed.
Inclusive Practice: Adapt activities, materials, and approaches to ensure that youth of all abilities, including participants with IEPs and disabilities, can participate safely, meaningfully, and fully in program activities.
Content Areas: Support programming across focus areas, including SEL, Health & Wellness, and College & Career Readiness, as outlined in the site plan.
Continuous Improvement: Assist with participant surveys and other data-collection efforts, and use feedback and program data to support continuous quality improvement.
Implement and conduct workshops on life skills and student enrichment.
Recruit students and conduct intake assessments and interviews.
Monitor participants’ attendance and academic and career progress on assigned caseload.
Provide interpersonal group and individual counseling.
Provide necessary referrals to community resources.
Work in a collaborative team, including participation in staff meetings, contractor meetings, and staff development, to support student progress.
Monitor and document student progress in various service areas (guidance and counseling, academic support, life skills, and work readiness).
Conduct daily attendance outreach, including home visits if necessary.

Success Mentoring Responsibilities

Provide consistent one-on-one and small-group mentoring to identified students.
Build positive relationships focused on attendance, academics, social-emotional well-being, and school engagement.
Monitor after-school attendance and progress and conduct timely outreach to students and families, as needed.
Identify barriers to success and connect students and families with appropriate school, agency, and community resources.
Collaborate with school staff and the Community School team to coordinate student support.
Maintain required mentoring documentation and participate in student support meetings.

Compliance & Professionalism

Safety & Compliance: Follow Commonpoint and SACC policies and procedures related to active supervision, attendance, transitions, participant safety, mandated reporting, behavior management, and incident documentation.
Professionalism & Confidentiality: Maintain the privacy and confidentiality of participants and families by adhering to agency policies regarding confidentiality, photography, video recordings, personal devices, and social media. Do not take, share, or post program-related photos, videos, or information without appropriate agency authorization.
Program Administration: Complete attendance, communicate participant concerns to supervisors, and assist with incident reports and required documentation.

MINIMUM QUALIFICATIONS:

Bachelor’s Degree in Education, Social Work, Human Services, Child Development, Psychology, Public Administration, Recreation, or a related field required.
Minimum three (3) years of experience working in youth development or afterschool programming.
Experience managing staff, compliance, community partnerships, and program operations.
Strong leadership, organizational, communication, coaching, and problem-solving skills.
Proficiency with Microsoft Office, Google Workspace, and data management systems.

PREFERRED QUALIFICATIONS:

Master’s Degree preferred.
Experience implementing inclusive programming and supporting diverse learners.
Spanish speaking preferred

KEY ATTRIBUTES FOR Counselor Advocate

Relationship Builder: Develops trusting, supportive relationships with students and families.
Student-Centered: Prioritizes students’ academic, social-emotional, and behavioral needs.
Collaborative: Works effectively with school staff, families, community partners, and Commonpoint teams.
Proactive & Solution-Oriented: Identifies barriers and connects students and families with appropriate supports and resources.
Dependable & Organized: Manages caseloads, outreach, documentation, and follow-up consistently.
Adaptable: Responds effectively to changing student, family, and school needs.
Professional & Confidential: Maintains appropriate boundaries, confidentiality, and professionalism while prioritizing student safety and well-being.

Salary Range: $60,000, $65,000

To Apply: Please submit a cover letter and résumé, as a Word or PDF document only, to mflores@commonpoint.org and framos@commonpoint.org.

Learning to Work (LTW) is a New York City Department of Education-funded program that supports students in developing the academic, career, and life skills needed for success in high school, postsecondary education, and the workforce. Through individualized counseling, career exploration, work readiness training, college and career planning, internships, and youth development activities, the program helps students overcome barriers, stay engaged in school, and successfully transition to college and careers.

Within our framework of a holistic, strength-focused, and family-supported practice, an individual hired as a Coordinator, Work-Based Learning, at North Queens Community High School will report directly to the Program Director.

QUALIFICATIONS

• Bachelor’s degree in human services or a related field preferred. Bachelor’s Degree required. Master’s Degree in Psychology, Social Work, School Counseling, or related course of study preferred.
● At least three (3) years’ experience working with adolescents in an urban environment, providing services that reduce barriers and facilitate educational success and social-emotional well-being.
● At least three (3) years’ experience providing outcomes-oriented supervision and professional development to a team of youth development specialists.
● Demonstrated ability to establish strong rapport with an urban adolescent population and their families.
● Familiarity with various test prep and social-emotional learning curricula.
● Familiarity with NYS high school graduation requirements and experience with the college application and financial aid application processes.
● Bilingual strongly preferred.
● SIFI certification/eligibility preferred
• Bachelor’s degree in human services or a related field preferred.

DUTIES AND RESPONSIBILITIES

Establish a rapport with all program participants engaged in Commonpoint programming at the North Queens Community High School.
Build and maintain supportive relationships with students and families to promote engagement, persistence, and success.
Cultivate meaningful work experiences and placements that are aligned with the identified participant’s career goal and objectives.
Maintain positive working relationships with key workplace personnel to ensure appropriate oversight and management of internship experiences.
Facilitate workshops on college readiness, career exploration, work readiness, life skills, and youth development.
Monitor student attendance, academic progress, participation, and overall outcomes, implementing interventions as needed.
Develop and maintain partnerships with employers to secure internships, work-based learning experiences, and employment opportunities for students.
Recruit, cultivate, and manage employer relationships throughout the New York metropolitan area to expand career opportunities across diverse industries.
Assess student interests, skills, and qualifications to match participants with appropriate internship and employment opportunities.
Prepare students for workforce success through job readiness training, resume reviews, interview preparation, and career coaching.
Coordinate internship and employment placement processes, including employer referrals, interview scheduling, onboarding, and placement documentation.
Conduct home visits, as needed, for students experiencing chronic absenteeism to identify barriers to school attendance, strengthen family engagement, and connect students with appropriate supports and resources.
Monitor student progress and workplace experiences through regular communication with students and employers, site visits, and follow-up support.
Maintain accurate participant records, case notes, employment outcomes, and retention data in agency databases and reporting systems.
Collaborate with program staff, school partners, and employers to address barriers to employment and ensure successful placement and retention outcomes.
Facilitate workshops, orientations, and career development activities that support participants’ professional growth and workplace readiness.
Prepare and submit required reports, documentation, and outcome data in accordance with program and funder requirements.

General Tasks of All Commonpoint Staff

● Promote and implement the core values of Commonpoint

● Participation in all staff meetings and required training sessions

● Participation in agency-wide programs and program committees, as assigned.

● Active involvement, as a supervisee, in the supervision process.

● Support and advance the mission of Commonpoint.

● Contribute to agency-wide strategic initiatives, including but not limited to goal setting and professional development.

● Other tasks appropriate to Commonpoint staff, as assigned.

Commonpoint reserves the right to revise or change job duties and responsibilities as the need arises.

Commonpoint is an equal opportunity employer/program. Auxiliary aids and services are available upon request to individuals with disabilities.

Salary: $60,000-$65,000

To Apply: Please submit a cover letter and résumé, as a Word or PDF document only, to hscsd@commonpoint.org. Please indicate “Advocate Counselor, North Queens Community High School” in the subject line. Due to the high volume of applicants, only qualified candidates will be contacted.

To continue advancing the impact we have across the communities we serve, Commonpoint is hiring a Program Director situated within Older Adult Services. The Older Adult Services Department provides comprehensive social services, wellness, recreation, nutrition, and community-based programming that supports older adults aged 60+ in remaining engaged, connected, and independent. The Program Director is responsible for the overall leadership, daily operations, program development, staff supervision, community outreach, and contract compliance of our Neighborhood Naturally Occurring Retirement Community WithOut Walls (NNORC WOW) Supportive Services Program serving parts of Floral Park, New Hyde Park and Bellerose, Queens. This role reports directly to the Senior Program Director.

Role Responsibilities

● Provides overall leadership and day-to-day oversight of the NNORC WOW Supportive Services Program ensuring high-quality services and programming that responds to participant and community needs.

● Supervise, support, and evaluate a team of administrative staff, social workers, interns, consulting RNs, instructors, and volunteers, and promotes professional development.. Manages attendance for all.

● Meets with potential new members to explain services available and to assess client needs; provides case management and case assistance via telephone, office or home visits as appropriate.

● Ensures program and staff meet standards and adhere to policies and procedures as set forth by funding sources including, but not limited to, the New York City Department for the Aging, New York State Office for the Aging and UJA-Federation of New York.

● Responsible for timely completion of all internal and external reports; tracks program utilization via the departmental dashboard, and service outcomes through satisfaction surveys, needs assessments and participant feedback to guide programming and quality improvement.

● Develops and implements outreach strategies to support program growth, including strategies to reach a diverse, underserved population.

● Builds and maintains valuable relationships with local legislative representatives, other community based organizations, Senior Advisory/Partners Board members, community nursing partners, local hospitals and rehabilitation centers as well as other divisions within the agency

● Facilitates quarterly meetings of the Senior Advisory/Partners Board.

● Works with program/department staff to create monthly and bi-monthly calendars of events and programming for distribution to the community.

● Participates in regularly scheduled meetings of the Older Adult Services Department Program Directors, and department-wide quarterly and annual meetings

● Assists with budget development, grant writing and contract renewals.

● Other duties as assigned

Performance & Organizational Excellence

● Completes documentation, data entry, and required reports accurately and on time in accordance with agency standards, funder requirements, and established deadlines, including updates to agency systems, dashboards, and tracking tools.

● Completes required annual professional development activities to maintain and strengthen clinical knowledge, professional skills, and overall job performance.

● Uses program and service data to improve performance by participating in data review and discussion during supervision, department meetings, reporting activities, and other quality improvement efforts, including surveys and feedback activities, as applicable.

Minimum Qualifications

● Master of Social Work (MSW) from an accredited program and current New York State LMSW license required.

● Minimum of 5 years of progressively responsible program management experience in a community-based social service setting, preferably within the field of Aging.

● SIFI certified, or SIFI eligible and willing to obtain certification, with the ability to supervise social work interns.

● Demonstrated experience supervising staff and managing multidisciplinary teams.

● Strong knowledge of older adult services, community resources, case assistance, benefits/entitlements, and referral systems.

● Experience with community outreach, partnership development, and participant engagement.

● Strong organizational, communication, documentation, and data-management skills; proficiency with Google Workspace and in utilizing client management systems.

● Ability to travel to home visits and between agency sites.

● Ability to work occasional evenings or weekends for special programs and events

Preferred Qualifications

● Experience working with older adults and familiarity with NYC Aging and NYSOFA funded programs and compliance requirements.

● SIFI certified.

● LCSW licensure.

● Extensive experience and demonstrated success with community outreach and engagement.

Key Attributes for the Program Director Role

● Strong leadership and supervisory skills with the ability to support, coach, and hold staff accountable.

● Organized and detail-oriented with strong multitasking abilities.

● Community minded and relationship-focused, with a commitment to outreach, collaboration and responsive service delivery.

● Proficiency with google software and utilizing client management systems.

● Commitment to teamwork, inclusion, continuous improvement, and the mission of Commonpoint.

Our total rewards package reflects our dedication to employee well-being, growth, and recognition. Current benefits include:

● $75,000 annual salary

● Tiered health, dental, and vision insurance options.

● Pension plan and 403(b) retirement savings opportunities.

● Generous paid time off and family-supportive policies.

● Professional development and education support to foster career growth.

● Recognition and appreciation programs for exemplary performance.

● Employee discounts on programs and services.

● Access to free amenities, including private seasonal pool clubs and fitness facilities at select locations.

● Long-service severance upon retirement.

Submit resumes to: bbeckerbruno@commonpoint.org

jchampion@commonpoint.org

Only qualified candidates will be contacted

Commonpoint is an Equal Opportunity Employer

To continue advancing the impact we have across the communities we serve, Commonpoint is hiring a Director of SYEP Initiatives situated within the Youth Employment Department. The Youth Employment department plays a vital role within Commonpoint’s Youth Workforce Department, serving individuals predominantly between the ages of 14–24. SYEP provides New York City youth with summer employment and educational experiences that build on their strengths and incorporate youth development principles, including engaging their talents and interests, developing skills and competencies, and providing positive adult role models.

The Director of SYEP Initiatives will provide leadership and oversight of Commonpoint’s Community-Based, Career Ready, Emerging Leaders SYEP, and Work, Learn & Grow (WLG) programs, ensuring high-quality implementation, achievement of program goals, and compliance with DYCD requirements. This role reports directly to the Senior Director of Youth Employment Programs.

Across the agency, Program Directors provide programmatic and operational leadership, support and develop staff, and ensure high-quality programs and outcomes for the communities Commonpoint serves.

Program Oversight & Compliance

● Provide overall programmatic and operational oversight of Community-Based, Career Ready, and Emerging Leaders SYEP, as well as Work, Learn & Grow (WLG), ensuring effective implementation across the summer and fall program cycles.

● Provide oversight, guidance, and support to the Assistant Directors assigned to each contract, ensuring program requirements, deliverables, and performance expectations are clearly understood and achieved. ● Maintain oversight of all Department of Youth and Community Development (DYCD) contractual obligations and ensure program targets are met on a weekly, monthly, and seasonal basis. ● Monitor performance across contracts, identify areas of concern, and work with Assistant Directors to develop and implement strategies for improvement.

● Ensure consistent systems and practices across contracts while supporting Assistant Directors in addressing the specific needs and requirements of their respective programs.

● Oversee YEPS management and ensure appropriate systems are in place for accurate documentation, payroll committal, user access, and data integrity.

Staff Leadership & Development

● Supervise, coach, and evaluate Assistant Directors assigned to each SYEP/WLG contract, establishing clear expectations and accountability for program performance.

● Provide Assistant Directors with ongoing guidance, problem-solving support, and professional development to strengthen their leadership and management of program teams.

● Facilitate regular meetings with Assistant Directors to review performance, upcoming deliverables, staffing needs, program challenges, and priorities across contracts.

● Support Assistant Directors in developing effective work plans, staffing structures, and day-to-day operating practices.

● Promote collaboration and best-practice sharing across contracts while building a cohesive SYEP/WLG leadership team.

Program Quality, Participant Support & Issue Resolution

● Provide oversight and guidance for participant recruitment, enrollment, orientation, worksite and PBL placement, engagement, and completion across contracts.

● Provide leadership and support in troubleshooting and resolving incidents, complaints, participant concerns, worksite issues, and other program challenges, ensuring appropriate escalation, documentation, communication, and follow-up.

● Guide Assistant Directors overseeing each SYEP program offering in responding to complex or sensitive situations involving participants, families, worksites, schools, and other stakeholders. ● Oversee the Career Readiness and Learning Coordinator, providing guidance and support for the delivery of career-readiness, learning, and Project-Based Learning (PBL) initiatives.

● Oversee PBL and curriculum development and implementation across programs, ensuring DYCD-approved curricula and learning experiences are consistently delivered and provide high-quality, engaging educational and career-readiness experiences grounded in youth development principles.

● Support teams in connecting participants and families with appropriate Commonpoint and community resources when additional support is needed.

Worksite Development & Internal Placement Coordination

● Oversee worksite development and employer engagement strategies to ensure sufficient, high-quality employment opportunities aligned with participant and program needs.

● Support and guide the Employer Engagement Manager in cultivating and maintaining employer and worksite relationships, engaging new partners, and developing quality placement opportunities for participants.

● Oversee and support the Director, Operations & Partnerships in coordinating participants placed at Commonpoint worksites, including placement planning, communication with internal departments, and support for staff serving as worksite supervisors.

● Ensure internal worksite supervisors understand program expectations, participant supervision requirements, and available resources and supports.

● Monitor the quality of internal worksite placements and collaborate with the Director, Operations & Partnerships, Assistant Directors, and internal supervisors to address challenges, strengthen coordination, and support successful participant experiences.

Partnerships & Stakeholder Engagement

● Develop and maintain strong relationships with DYCD, schools, employers, community partners, participants, families, and other stakeholders.

● Support Assistant Directors in developing and maintaining partnerships specific to their contracts and program needs.

● Represent Commonpoint’s Youth Workforce programs with external partners and at agency and community events.

● Identify opportunities to strengthen partnerships and expand employment and career-development opportunities for participants.

Performance & Continuous Improvement

● Review program metrics and reports across contracts to assess performance and ensure agency and funder expectations are met.

● Collaborate with the Senior Director and Assistant Directors on staffing, budgets, supplies, and resources needed for successful program implementation.

● Use program data, staff feedback, and lessons learned to strengthen systems and improve performance across SYEP/WLG.

● Implement strategic program practices with direction from the Senior Director, AVP, and executive leadership.

● Contribute to the continued growth, quality, and impact of Commonpoint’s Youth Workforce programming.

MINIMUM QUALIFICATIONS:

● Bachelor’s degree required; Master’s degree preferred.

● Minimum of five years of experience in youth workforce development, youth employment, education, or related programming, including at least three years in a supervisory or management role. ● Demonstrated experience managing government-funded programs, contracts, compliance requirements, performance targets, and deliverables; experience with DYCD-funded programs strongly preferred. ● Experience supervising, coaching, and developing managers and multi-layered teams. ● Strong program and project management skills, with the ability to oversee multiple contracts, priorities, deadlines, and program cycles.

● Demonstrated ability to use data to monitor performance, identify challenges, and implement solutions. ● Experience building and maintaining relationships with youth, families, employers, schools, community partners, and other stakeholders.

● Strong written, verbal, and interpersonal communication skills, including the ability to navigate complex or sensitive situations professionally.

● Proficiency with Microsoft Office, Google Workspace, databases, and other program-management systems.

● Demonstrated cultural competency and experience working effectively with diverse communities.

PREFERRED QUALIFICATIONS:

● Direct experience with NYC DYCD Summer Youth Employment Program (SYEP) and Work, Learn & Grow (WLG).

● Experience overseeing multiple SYEP contracts or program models, including Community-Based, Career Ready, and/or Emerging Leaders.

● Experience with YEPS and DYCD program management and reporting requirements. ● Experience managing large-scale seasonal youth employment programs.

● Knowledge of New York City’s youth workforce development landscape.

● Previous experience in a Commonpoint role is a plus.

● Bilingual skills are welcome.

KEY ATTRIBUTES FOR DIRECTOR ROLE:

● Strategic, organized, and outcome-driven, with strong attention to detail and follow-through.

● Strong people leader who provides clear direction, guidance, support, and accountability. ● Solutions-oriented with sound judgment and the ability to effectively troubleshoot incidents, complaints, and operational challenges.

● Collaborative and relationship-focused, with the ability to work effectively across teams and levels of the organization.

● Adaptable and able to remain composed and effective in a fast-paced environment with changing priorities and seasonal demands.

● Demonstrates professionalism, discretion, integrity, cultural responsiveness, and a strong commitment to positive outcomes for young people.

Compensation: $75,000-$85,000

APPLICATION DETAILS:

Please submit a cover letter and resume as a Word or PDF document only, to Albina Baazov at abaazov@commonpoint.org. Please indicate “Director of SYEP Initiatives” in the subject line.

Due to the high volume of applicants, only qualified candidates will be contacted.

Commonpoint reserves the right to revise or change job duties and responsibilities as the need arises.

Commonpoint is an equal opportunity employer/program. Auxiliary aids and services are available upon request to individuals with disabilities.

Commonpoint is an equal opportunity employer

To continue advancing the impact we have across the communities we serve, Commonpoint is hiring a Full-Time Education Coach within the Adult Workforce Department. The Adult Workforce Department provides employment and workforce development services to adult job seekers from diverse backgrounds, including individuals seeking to enter new careers, gain skills and achieve economic stability and growth.

The individual hired as a Full-Time Education Coach will coordinate and facilitate workforce development programs and training activities for adult job seekers preparing for careers in Direct Support Professional (DSP) and other in-demand fields. A portion of the role will focus on supporting DSP-related workforce training, while the remaining responsibilities will include coordinating and facilitating general professional development activities that build workplace readiness, career skills and support participants’ success across a variety of career pathways.

This is an adult workforce development and training position and is not a DSP or direct-care position. The Education Coach will not provide direct care or support services to individuals with disabilities. The role focuses on workforce program coordination, training facilitation, participant engagement and preparing adult job seekers for employment.

The Education Coach will facilitate engaging workforce development activities in both in-person and virtual settings, support program and curriculum implementation, adapt training materials and resources and create a supportive and professional environment that encourages participant engagement and successful completion of workforce development activities.

Additional workforce development topics and activities may be assigned based on department and program needs, with appropriate training and support provided.

The Education Coach will share their time between our Bronx and Queens locations to support our program needs. We look for the ability to commute reliably to either site on assigned days, with some flexibility for occasional evening and Saturday hours.

This role reports directly to the Program Director.

Responsibilities:

Impact & Data Strategy
● Coordinate and facilitate workforce development activities in hybrid (virtual and in-person) settings to prepare adult job seekers for employment success through DSP-related and general workforce readiness programming.
● Monitor participant attendance, engagement, participation and outcomes while maintaining accurate program documentation and case notes.
● Support participant recruitment, onboarding, retention and successful program completion.

Financial Stewardship
● Support efficient program operations and compliance with program and reporting requirements.
● Contribute to strong participant retention and completion outcomes aligned with workforce development goals.

People & Talent Development
● Facilitate workforce development workshops and training activities for diverse adult participants, including neurodivergent individuals.
● Provide coaching, feedback, resources and individualized support to help participants develop workforce skills and achieve employment goals.
● Promote an inclusive and supportive environment that encourages participant engagements.

Partnerships & External Relations
● Support workforce training and career development initiatives aligned with industry needs.
● Represent Commonpoint professionally with community and training partners.
● Travel between Bronx and Queens locations based on program needs.

Cross-Department Collaboration & Communication
● Collaborate with program staff to support high-quality program delivery and student success.
● Communicate regularly regarding student progress, attendance and support needs.

Operations, Safety & Risk Management
● Ensure compliance with program policies, procedures and reporting standards.
● Maintain organized records and effectively utilize virtual learning platforms and technology.

Qualifications:

Bachelor’s degree in Education, Human Services, Social Work, Healthcare or a related field preferred, or equivalent professional experience.
2+ years of experience in teaching or instructing adult learners, particularly in Direct Support Professional training, healthcare training or related workforce development.

KEY ATTRIBUTES FOR ADULT WORKFORCE INSTRUCTOR ROLE:
● Experience managing classroom dynamics and creating a supportive learning environment.
● Strong ability to develop and adapt curriculum for diverse learners, including neurodivergent individuals.
● Demonstrated cultural competency and experience working with individuals from a wide range of backgrounds.
● Comfortable using virtual learning platforms and technology.
● Experience creating PowerPoint and Canva presentations.
● Strong organizational skills and ability to document student progress through case notes and reports.

Compensation: $52,500-$60,000

TO APPLY, PLEASE EMAIL YOUR RESUME AND COVER LETTER TO JBRENNSTEINER@COMMONPOINT.ORG.
Please note that only applications submitted with a cover letter will be considered.

The Opportunity Youth Programs at Commonpoint provide services to out of school and out of work youth, ages 17-24. Opportunity Youth Programs include GED classes, Vocational Training Classes, Internship, and Employment Assistance. We serve youth who have dropped out of high school, are pregnant or parenting, receiving foster care services, are engaged with the juvenile justice system, experiencing homelessness, had an IEP in high school, reside in high poverty areas, or who are unemployed.

Position Summary: This is a fast paced position that requires strong analytical and customer service skills and excellent problem-solving ability. Candidates should be outgoing, self motivated, and able to work independently. In addition, the Job Developer must be highly organized and able to manage multiple priorities simultaneously. The Job Developer is expected to demonstrate direct knowledge of the agency’s mission, offerings, and student base, and to innovate and advocate for organizational change.

Key Responsibilities:

● Build strong working relationships with participants to support them in securing and maintaining meaningful, long-term employment.

● Conduct comprehensive vocational assessments and provide career counseling, including referrals to appropriate occupational skills training.

● Guide participants through all aspects of the job search process, including resume development, online job applications, mock interviews, and networking strategies.

● Meet program goals by enrolling participants into internships, achieving quarterly job placement targets across various industries (with an emphasis on medical and allied health fields), and maintaining monthly retention benchmarks.

● Provide individualized coaching and employment support to youth and adults with limited work experience and educational attainment.

● Collaborate with Case Managers to help participants develop workplace readiness, professional behaviors, and social skills that promote long-term employment and career advancement.

● Develop and maintain partnerships with employers, businesses, and community-based organizations to identify employment opportunities aligned with participants’ interests and career goals.

● Advocate for participants by collaborating with internal staff and external partners to remove barriers to employment.

● Maintain accurate and timely documentation, including weekly tracking reports, employer and participant databases, retention reports, and data entry into funder-required systems.

● Coordinate with Opportunity Youth staff to facilitate referrals to supportive services and assist participants in achieving their education and employment goals.

● Conduct weekly worksite visits to collect timesheets, monitor participant progress, and ensure positive internship and employment experiences.

● Attend required staff meetings, training, and professional development activities. ● Work collaboratively as part of a multidisciplinary team while demonstrating the ability to work independently and manage priorities.

Required Qualifications:

● Bachelor’s degree in Human Services, Social Work, Counseling, Workforce Development, or a related field required.

● Minimum of 3 years of experience in workforce development, recruiting, human resources, employment services, or a related field.

● Experience working with Opportunity Youth or other populations facing barriers to employment. ● Demonstrated success in a goal-driven environment with responsibility for achieving enrollment, placement, retention, or other performance outcomes.

● Excellent verbal, written, and interpersonal communication skills, with the ability to facilitate meetings, workshops, and one-on-one coaching sessions.

● Strong organizational, time management, and documentation skills with attention to detail. ● Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint), Google Workspace (Sheets, Docs, Slides), PDF software, and general computer applications.

● Ability to work effectively with diverse populations, including immigrants, young adults, English language learners, single parents, and individuals with significant barriers to employment.

Preferred Qualifications:

● Bachelor’s degree in Human Services, Social Work, Counseling, Public Administration, or a related field.

● Experience working with DYCD Workforce Development programs, including Train & Earn or similar initiatives.

● Knowledge of workforce databases and case management systems, including PTS, YEPS, and Salesforce.

● Established relationships with employers, workforce partners, and community-based organizations. ● Experience developing employer partnerships and placing participants in internships or employment opportunities.

● Bilingual or multilingual language skills are a plus.

● Familiarity with labor market trends, career pathways, and employment opportunities within healthcare, allied health, and other high-demand industries.

Location: Elmhurst, NY (Must travel to various locations)

Schedule: Mon-Fri. Regular Shifts 8am-4pm, or 9am-5pm and with flexibility

Salary: $55,000

Email: Resume and Cover Letter to Cagbu@commonpoint.org and Vpineros@commonpoint.org

Commonpoint is seeking an experienced HR Operations and Process Improvement Consultant to lead a comprehensive Onboarding Stabilization and Process Improvement Project. This engagement offers an opportunity to make a lasting organizational impact by redesigning and strengthening the employee onboarding experience across a large, multi-site nonprofit organization.

Working closely with Human Resources, Information Technology, Payroll, hiring managers, and organizational leadership, the consultant will assess current onboarding practices, stabilize day-to-day operations, and develop standardized, scalable processes that improve efficiency, accountability, compliance, and the overall employee experience.

This project combines Lean process improvement, project management, organizational change, and HR operations to create a sustainable onboarding framework that supports future growth, seasonal hiring, and continued Workday optimization.

Project Objectives:

The consultant will lead efforts to:

Assess the current end-to-end onboarding process from offer acceptance through new hire integration.
Identify operational gaps, bottlenecks, duplicate work, and compliance risks.
Stabilize current onboarding practices to improve consistency and service delivery.
Design standardized workflows, tools, templates, and documentation.
Develop sustainable Standard Operating Procedures (SOPs) and clearly defined responsibilities.
Partner with HR leadership to build a scalable onboarding model that supports a high-volume, multi-site workforce.
Facilitate process improvement workshops with HR, hiring managers, IT, Payroll, and other stakeholders.
Support optimization of onboarding workflows within Workday and related HR systems.

Key Responsibilities:

Lead the overall onboarding stabilization and process improvement project from assessment through implementation.
Map current-state and future-state onboarding workflows.
Analyze onboarding processes to identify opportunities for increased efficiency and improved customer experience.
Develop recommendations that streamline work while strengthening compliance and accountability.
Create standardized onboarding tools, checklists, templates, process maps, and SOPs.
Define roles and responsibilities across HR, hiring managers, IT, Payroll, and other internal partners.
Facilitate cross-functional meetings and process redesign workshops.
Develop project timelines, milestones, risk assessments, and status updates.
Partner with HR leadership to prioritize recommendations and implement quick wins.
Establish metrics and dashboards to monitor onboarding performance and continuous improvement.

Expected Outcomes:

At the conclusion of the engagement, Commonpoint expects to have:

A fully standardized onboarding process across all departments.
Clearly defined roles and responsibilities for HR, hiring managers, IT, Payroll, and other stakeholders.
Reduced onboarding delays and administrative burden.
Improved compliance with employment and onboarding requirements.
A consistent and positive employee onboarding experience.
Increased hiring manager accountability and engagement.
Streamlined Workday onboarding workflows.
Standardized documentation, templates, and Standard Operating Procedures.
Meaningful metrics and dashboards to measure onboarding effectiveness.
A sustainable framework for ongoing process improvement.

Desired Qualifications:

The ideal consultant will bring:

Significant experience in HR Operations, Organizational Development, or Human Resources Consulting.
Demonstrated success leading onboarding redesign, process improvement, or operational transformation projects.
Experience applying Lean Six Sigma, Continuous Improvement, Kaizen, or similar methodologies (Green Belt, Black Belt, or equivalent preferred).
Strong project management skills with the ability to manage multiple workstreams simultaneously.
Experience facilitating cross-functional process mapping and workflow redesign workshops.
Experience implementing or optimizing Human Resource Information Systems (Workday experience strongly preferred).
Strong analytical, organizational, and problem-solving skills.
Excellent facilitation, communication, and stakeholder management abilities.
Experience developing SOPs, process documentation, and operational playbooks.
Ability to build consensus, influence stakeholders, and drive organizational change.

Preferred Experience:

Experience working within:

Nonprofit organizations
Human Resources Operations
Multi-site organizations
High-volume hiring environments
Organizational change initiatives
Workday implementations or optimization projects

Compensation & Benefits:

To maintain fairness across the organization, salary offers are set according to established salary bands and are not subject to negotiation. New hires typically start near the beginning of the salary range to allow for growth based on performance, professional development, and tenure.

Our total rewards package reflects our dedication to employee well-being, growth, and recognition. Current benefits include:

Tiered health, dental, and vision insurance options.
Pension plan and 403(b) retirement savings opportunities.
Generous paid time off and family-supportive policies.
Professional development and education support to foster career growth.
Recognition and appreciation programs for exemplary performance.
Employee discounts on programs and services.
Access to free amenities, including private seasonal pool clubs and fitness facilities at select locations.
Long-service severance upon retirement.

Salary: $49,000 – $54,000 annually

To Apply:
Interested candidates are asked to submit a resume and cover letter (applications including a cover letter, preferred) as a single pdf with the subject line “Application – Lean Project Manager Consultant” to lderoche@commonpoint.org.

Due to the high volume of applicants, only qualified candidates will be contacted.

To continue advancing our impact across the communities we serve, Commonpoint is hiring a Manager, Employment Coordination within the Adult Workforce Department. The Manager will provide day-to-day supervision, coaching, and performance oversight for a team of Employment Coordinators who support adult workforce participants with case management, job readiness, employment placement, retention, benefits navigation, and related support services.

This position is primarily based in Elmhurst, Queens, with occasional oversight of special projects and cross-site initiatives at the Bronx, Jamaica, and Central Queens, locations. The Manager will ensure that Employment Coordinators deliver high-quality, participant-centered services while meeting program goals, documentation standards, and funder requirements. The ideal candidate will have experience supervising case management or workforce development teams, strong data and compliance skills, and the ability to support staff in a goal-driven, multi-site environment.

Experience working with public agency-funded programs such as DYCD, HRA, Department for the Aging, or similar government-funded workforce or social service programs is a plus.

Responsibilities:

People & Talent Development

Provide direct supervision, coaching, and performance support to a team of Employment Coordinators primarily based in Elmhurst, Queens, NY.
Oversee day-to-day employment coordination services, including participant engagement, case management, job readiness, job placement, retention, and follow-up services.
Support Employment Coordinators in managing caseloads, meeting participant needs, and ensuring timely follow-up from enrollment through employment and post-employment retention.
Conduct regular individual and team supervision meetings to review caseloads, employment outcomes, service quality, documentation, and staff development needs.
Monitor staff performance against monthly, quarterly, and annual program goals, including enrollment, job readiness, placement, retention, credentialing, and documentation targets.
Provide guidance and troubleshooting support to staff on participant barriers, employment challenges, benefits concerns, and retention issues.
Support onboarding, training, and ongoing professional development of Employment Coordinators and related program staff.
Facilitate or coordinate professional development, credential readiness, financial literacy, career advancement, and job readiness workshops as needed.
Promote a collaborative, accountable, and participant-centered team culture.
Oversee client assessments and coordinate appropriate participant assignments and reassignments among Employment Coordinators to ensure caseload balance, timely service delivery, and alignment with each client’s employment goals, needs, and barriers.

Impact & Data Management

Ensure Employment Coordinators provide comprehensive case management to Adult Workforce program participants from enrollment through job readiness, employment placement, and post-employment retention.
Oversee the completion of vocational assessments, employment plans, career counseling, referrals to hard skills training, and supportive service connections.
Ensure participants receive high-quality job readiness and employment services, including resume development, interview preparation, job search strategy, professional networking guidance, and direct employer referrals.
Support staff in identifying and addressing employment barriers by coordinating referrals to internal and external social services.
Ensure ongoing follow-up and retention services are provided after placement, including strategies to promote long-term employment success.
Monitor retention milestones, including but not limited to 30-, 60-, 90-, 180-, and 360-day follow-ups, and ensure outcomes are accurately documented.
Review participant surveys, client feedback, and service outcomes to support continuous program improvement.
Maintain an up-to-date resource repository of community supports, including food pantries, housing assistance, legal services, benefits access, and other client resources to ensure staff can provide timely and accurate referrals.

Program Performance, Data, and Compliance

Monitor program deliverables and ensure the team meets monthly and quarterly performance goals.
Review staff documentation, case notes, employment verifications, pay stubs, retention follow-ups, supportive service records, and other required documentation for accuracy and completeness.
Ensure timely and accurate data entry in required reporting systems, including internal databases, Salesforce, DYCD Connect, and/or other funder-required platforms.
Utilize data and performance metrics to track participant progress, identify service gaps, and inform program strategy.
Prepare and support program reports, funder updates, audits, outcome documentation, and funding proposal materials as needed.
Maintain strong digital proficiency, including Microsoft Office Suite and Google Workspace, to support data tracking, communication, and compliance reporting.
Work with leadership to identify barriers to performance and develop action plans to improve outcomes.
Ensure program operations align with agency policies, funder requirements, contract scopes, and quality assurance expectations.
Ensure program enrollment goals and protocols are met by coordinating client information sessions, strengthening enrollment pathways, and leveraging referrals from other workforce program providers.

People & Communications

Collaborate closely with Commonpoint leadership, program staff, Employment Coordinators, employer partners, and community stakeholders.
Communicate expectations, goals, policy updates, and program priorities clearly and consistently to staff.
Proactively communicate participant achievements, challenges, retention updates, and service needs with appropriate internal stakeholders.
Support staff in working with diverse populations, including immigrants, English language learners, young adults, single parents, older adults, individuals receiving public benefits, and other low-income or high-barrier-to-employment populations.
Promote equitable, culturally responsive, and strengths-based service delivery across all participant interactions.
Participate in staff meetings, training, professional development sessions, and cross-site planning meetings.
Assist with conflict resolution, problem-solving, and staff support in a fast-paced, goal-driven environment.

Minimum Qualifications:

Bachelor’s degree in Social Work, Human Services, Education, Business, Communications, Psychology, Public Administration, or a related field preferred; equivalent experience may be considered.
At least 3 years of relevant experience in workforce development, case management, employment services, human services, recruiting, or nonprofit program operations.
At least 1–2 years of supervisory, team lead, or program coordination experience preferred.
Demonstrate cultural competency through familiarity in working with people from a very diverse number of backgrounds.
Strong understanding of workforce development, job readiness, employment placement, retention services, and barriers to employment.
Strong written and verbal communication skills, with the ability to conduct meetings, trainings, workshops, and presentations.
Strong organizational skills and ability to manage multiple priorities, deadlines, staff needs, and funder requirements.

Preferred Qualifications:

Previous experience in a Commonpoint role is a plus.
Experience supervising staff who manage large caseloads and documentation requirements.
Bilingual skills are welcome. Preferred languages Spanish, Chinese, Hindi, French, Fulani, Bengali, Arabic, Russian

KEY ATTRIBUTES FOR COORDINATOR ROLE:

Strong people manager who can coach, motivate, and hold staff accountable.
Organized and detail-oriented with excellent follow-through.
Comfortable reviewing data, tracking deliverables, and using performance metrics to guide decisions.
Ability to work collaboratively in team settings.
Comfortable facilitating meetings, trainings, and team discussions.
Committed to participant success, staff development, and high-quality service delivery.

Compensation & Benefits:

Salary: $65,000 annually

To Apply:
Interested candidates are asked to submit a resume and cover letter as a single pdf with the subject line “Manager, Employment Coordination” to nfortner@commonpoint.org.

Due to the high volume of applicants, only qualified candidates will be contacted.

The Program Specialist supports the planning, coordination, and successful implementation of summer programming at Explorer Day Camp. This role assists with day-to-day program operations, follows up on program needs, coordinates special events, and provides administrative support to ensure programs run smoothly and efficiently. Responsibilities also include purchasing and organizing camp supplies, coordinating logistics, and supporting staff and program teams throughout the summer season.

ROLE RESPONSIBILITIES:

Assist with planning, organizing, and implementing daily program activities and special events: Family Fun Night and Theme Fridays.
Purchase and track camp supplies, equipment, and materials within approved budgets.
Coordinate inventory management and maintain adequate program and camp supplies.
Assist with program setup, breakdown, and daily operations.
Monitor program activities to help maintain a safe, organized, and positive environment.
Prepare and maintain reports, forms, and documentation related to programs and camps.
Process purchase requests, receipts, and expense records in accordance with organizational procedures.
Provide customer service and respond to general participant inquiries.
Assist with scheduling, logistics, and operational support for programs and events.
Perform other related duties as assigned like supporting the Explorer team during high peak seasons.

Performance & Organizational Excellence:

Participate in the agency’s performance management process by establishing annual goals, completing mid-year and end-of-year evaluations, and engaging in ongoing performance discussions with supervisors.
Complete documentation, data entry, and required reports accurately and on time in accordance with agency standards, funder requirements, and established deadlines, including updates to agency systems, dashboards, and tracking tools.
Complete required annual professional development activities to maintain and strengthen clinical knowledge, professional skills, and overall job performance.
Use program and service data to improve performance by participating in data review and discussion during supervision, department meetings, reporting activities, and other quality improvement efforts, including surveys and feedback activities, as applicable.

QUALIFICATIONS & KEY ATTRIBUTES:

MINIMUM QUALIFICATIONS:

Associates (with education plan) or Bachelors degree preferred.
1 to 3 years of administrative or program support experience.
Strong proficiency in Google Suite and data management systems.
Experience working with youth programs, camps, recreation, or community services preferred.
Experience with purchasing, inventory management, or administrative support is a plus.
Strong organizational and customer service skills.
Ability to manage multiple tasks and meet deadlines.
Ability to work independently and as part of a team.

Physical Requirements:

Ability to lift and carry up to 25 pounds.
Ability to stand, walk, bend, and move supplies during program and camp activities.
Ability to work both indoors and outdoors as needed.

PREFERRED QUALIFICATIONS:

Previous experience in a Commonpoint role is a plus.
Budget tracking and purchasing experience.
Event coordination and logistics support.
Strong attention to detail and record-keeping abilities.
Experience working in diverse community settings.
Driver’s License.

KEY ATTRIBUTES FOR COORDINATOR ROLE:

Organized and detail-oriented with strong multitasking abilities.
Excellent customer service and communication skills.
Proficiency with databases and google software.
Ability to work collaboratively in team settings.

COMPENSATION & BENEFITS:

Our total rewards package reflects our dedication to employee well-being, growth, and recognition. Current benefits include:

Tiered health, dental, and vision insurance options.
Pension plan and 403(b) retirement savings opportunities.
Generous paid time off and family-supportive policies.
Professional development and education support to foster career growth.
Recognition and appreciation programs for exemplary performance.
Employee discounts on programs and services.
Access to free amenities, including private seasonal pool clubs and fitness facilities at select locations.
Long-service severance upon retirement.

Job Details

Locations: 67-09 108th Street, Forest Hills, NY, 11375 & 212-00 23rd Avenue, Bayside, NY, 11360

Salary Range: $52,000 – $58,000

Non-Union Position

In Person Position

To Apply: Send resumes to Sarah Elliott at selliott@commonpoint.org

The Health & Wellness Youth Activities Coordinator drives the execution, expansion, and operational excellence of youth sports, dance, and seasonal camp programming at our Central Queens location. This dynamic leadership role blends direct program delivery and curriculum development with high-level operational management. As a primary ambassador for our community families, you will spearhead staff development, optimize facility utilization, and ensure exceptional service delivery.

Core Responsibilities

Program Leadership & Instructional Excellence

● Direct Instruction: Facilitate and lead 3-6 youth sports or dance classes per semester, modeling high-quality engagement and instructional best practices.

● Curriculum Design: Design, implement, and continuously elevate innovative, age-appropriate curricula focused on Social-Emotional Learning (SEL) and youth skill development.

● Quality Assurance: Monitor enrollment trends, evaluate program success, and introduce new weekend and seasonal activities to maximize client retention and community reach.

Operational & Facility Management

● Facility Optimization: Oversee scheduling, space allocations, and rentals for the gymnasium and community rooms to achieve an annual revenue target of $175K.

● Guest & Client Experience: Direct day-to-day front desk and registration operations, cultivating a warm, welcoming, and solution-oriented environment for families.

● Business Operations: Manage department fiscal processes, including budget monitoring, billing, expense tracking, and contract/data compliance in alignment with agency standards.

● Safety & Resource Stewardship: Supervise equipment inventory, safety protocols, and facility cleanliness to ensure optimal operational continuity.

Team Development & Leadership

● Talent Management: Recruit, onboard, train, and evaluate part-time sports/dance instructors, administrative assistants, and front desk supervisors.

● Workforce Enablement: Build dynamic staff schedules, coordinate substitute coverage, and lead ongoing professional development and staff training sessions. Seasonal Camp Leadership

● Summer & Mini Camps: Serve in a key leadership capacity (e.g., Operations Manager, Assistant Director, or Lead Coordinator) for the 8-week Summer Day Camp and late-August End of Summer Mini Camps.

● Regulatory Compliance: Direct camp operations, schedules, and staffing to ensure complete compliance with Commonpoint standards and NYCDOH regulations.

Qualifications & Experience

Education: Bachelor’s degree in Education, Social Work, Sports Management, or a related field preferred.

Experience:

○ Minimum 3 years of experience working with youth/teen populations and planning community-based activities.

○ 1–2 years of experience managing staff, supervising programs, or leading facility operations.

○ Proven experience as a lead sports or dance instructor with the ability to design engaging curriculum.

● Technical Skills: Proficiency with Google Workspace (Docs, Sheets), database management, and an ability to quickly adapt to proprietary registration platforms.

Core Competencies: Strong interpersonal communication, exceptional multitasking abilities, strategic problem-solving skills, and a clear dedication to the organization’s community mission.

● Certifications: CPR/First Aid certification (or willingness to obtain upon hire); ability to obtain NYCDOH Camp Director certification.

Physical Demands & Travel

● Regularly requires active movement including standing, walking, demonstrating athletic movements, and lifting up to 35 pounds.

● Ability to travel between local programming sites as operationally required.

Work Schedule & Compensation

● Hours: 35 hours per week (Tuesday – Saturday schedule, typically 12:00 PM – 8:00 PM weekdays; alternating morning/afternoon Saturday shifts). Note: Shifts shift to a Monday – Friday schedule during the summer camp season.

● Compensation: $55,000 – $60,000 annually, commensurate with experience.

● Benefits: Professional non-profit environment, comprehensive benefits package including a 403(b) and pension plan.

To Apply: Please send a resume and cover letter to aostroff@commonpoint.org

To continue advancing the impact we have across the communities we serve, Commonpoint is hiring a Program Director within Older Adult Services. The Older Adult Services Department provides comprehensive social services, wellness, recreation, nutrition, and community-based programming that supports older adults aged 60+ in remaining engaged, connected, and independent. The Program Director is responsible for the overall leadership, daily operations, program development, staff supervision, community outreach, and contract compliance of the Central Queens Older Adult Center in Forest Hills, Queens. This role reports directly to the Senior Director of Older Adult Services.

Core Responsibilities

● Provide overall leadership and day-to-day oversight of the Older Adult Center, ensuring high-quality programming and services that respond to participant and community needs.
● Develop, implement, evaluate, and continuously improve educational, recreational, wellness, social service, nutrition, and special event programming for older adults.
● Supervises, supports, and evaluates a team of administrative staff, social workers, interns, instructors, and volunteers, and promotes professional development for all.
● Provides weekly clinical and programmatic supervision to social work staff and Master’s level interns.
● Leads community outreach and engagement efforts to increase awareness, participation, and access to services; cultivate partnerships with community organizations, elected officials, healthcare providers, and referral sources.
● Oversees the Social RX Program which is designed to reduce social isolation, increase connection to community and improve health outcomes, and collaborates with internal and external partners on this special project.
● Ensures timely completion of required reporting, documentation, data entry, and contract deliverables in accordance with agency and funder requirements.

● Tracks participation, program utilization, outcomes, and service data; use dashboards, surveys, needs assessments, and participant feedback to guide program planning and quality improvement.
● Oversees scheduling of programming, trips, special events, calendar development, monitoring of supply inventory, and operational needs in collaboration with administrative and facilities staff.
● Supports food and nutrition program operations and maintain required health and safety standards; obtain and maintain a Food Protection/Food Handler certification if not already held.
● Assists with grant proposals, community partnerships, resource development, and other opportunities that strengthen or expand services.
● Performs other duties as assigned.

Performance & Organizational Excellence

● Participates in the agency’s performance management process by establishing annual goals, completing mid-year and end-of-year evaluations, and engaging in ongoing performance discussions with supervisors and supervisees.
● Completes documentation, data entry, and required reports accurately and on time in accordance with agency standards, funder requirements, and established deadlines, including updates to agency systems, dashboards, and tracking tools.
● Completes required annual professional development activities to maintain and strengthen clinical knowledge, professional skills, and overall job performance.
● Uses program and service data to improve performance by participating in data review and discussion during supervision, department meetings, reporting activities, and other quality improvement efforts, including surveys and feedback activities, as applicable.

MINIMUM QUALIFICATIONS:

● Master of Social Work (MSW) from an accredited program and current New York State LMSW license required.
● Minimum of 5 years of progressively responsible program management experience in a
community-based social service setting, preferably within the field of Aging.
● SIFI certified, or SIFI eligible and willing to obtain certification, with the ability to supervise social work interns.
● Demonstrated experience supervising staff and managing multidisciplinary teams.
● Strong knowledge of older adult services, community resources, case assistance,
benefits/entitlements, and referral systems.
● Experience with community outreach, partnership development, and participant engagement.
● Strong organizational, communication, documentation, and data-management skills; proficiency with Google Workspace and in utilizing client management systems.
● Willingness to obtain and maintain a New York City Food Protection/Food Handler certification as required for program operations.
● Ability to work occasional evenings or weekends for special programs and events, and to travel between agency or community sites as needed.
● Ability to stand for one hour to provide lunch service.

PREFERRED QUALIFICATIONS:

● Experience working with older adults and familiarity with NYC Aging funded programs.
● Extensive experience and demonstrated success with community outreach and engagement.
● SIFI certified.
● LCSW licensure.
● Bilingual skills are welcomed.

KEY ATTRIBUTES FOR PROGRAM DIRECTOR ROLE:
● Strong leadership and supervisory skills with the ability to support, coach, and hold staff accountable.
● Community-minded and relationship-focused, with a commitment to outreach, collaboration, and responsive programming.
● Organized, flexible, and able to manage multiple priorities in a fast-paced community-based setting.
● Commitment to teamwork, inclusion, continuous improvement, and the mission of Commonpoint.

Work Schedule & Compensation

● Hours: Monday – Friday, 8:30am-4:30pm

● Starting Salary: $75,000

● Location: Commonpoint Central Queens, 67-09 108th Street, Forest Hills, NY 11375. Ability to work occasional evenings or weekends for special programs and events, and to travel between agency or community sites as needed.

To Apply: Please send a resume and cover letter to bbeckerbruno@commonpoint.org and
schannan@commonpoint.org.

The 21st Century Community Learning Center Program Director provides overall leadership, management, and oversight of a 21C-funded afterschool program. The Program Director is responsible for the successful implementation of all contractual requirements while ensuring the delivery of safe, engaging, and high-quality programming that promotes positive youth development, academic enrichment, social-emotional learning (SEL), leadership development, and meaningful family engagement.

Serving as the on-site leader, the Program Director oversees all aspects of program operations, including staffing, compliance, enrollment, fiscal management, program quality, and continuous improvement. The Director works collaboratively with the Content Specialist, designated staff responsible for inclusion and participant supports, school personnel, families, community partners, and behavioral health providers to ensure equitable access to high-quality programming and coordinated support for all participants.

The Program Director cultivates a positive, inclusive, trauma-informed, and strengths-based culture that promotes staff engagement, participant belonging, continuous learning, and operational excellence. Through data-informed decision making, participant and family feedback, staff development, and continuous quality improvement practices, the Program Director drives program effectiveness while enhancing participant outcomes, staff performance, and overall organizational impact.

The Program Director serves as the strategic and operational leader of the program, translating Commonpoint’s mission, organizational priorities, and contractual expectations into high-quality daily operations. This role requires balancing operational excellence, staff leadership, fiscal stewardship, family engagement, and school partnership management while creating an environment where youth, families, and staff thrive. The Program Director exercises significant independent judgment, proactively identifies operational challenges, and
implements sustainable solutions that improve program quality and organizational effectiveness.

The Program Director is responsible for the overall leadership and successful operation of a comprehensive 21C-funded afterschool program serving one or more school sites. The Director is accountable for managing:
● A multidisciplinary team of approximately 10–30+ employees (based on program size), including Assistant Directors, Group Leaders, and support staff.
● Annual enrollment of 100–400+ participants, depending on contract requirements.
● Program operating budgets and grant-funded resources in compliance with agency and 21C fiscal requirements.
● Multiple funding streams, including 21C and other public or private grants, where applicable.
● Strategic partnerships with school leadership, families, community organizations, and external service providers.

Responsibilities

Program Leadership & Operations

● Provide overall leadership and oversight of program operations, ensuring compliance with 21C, DOH, SACC, and Commonpoint requirements.
● Ensure implementation of all contractual requirements, required content areas, service hours, and program expectations.
● Design and oversee engaging, developmentally appropriate programming that supports youth development, SEL, academic enrichment, leadership, and participant voice.
● Monitor program quality through observations, participant feedback, monitoring visits, and continuous quality improvement practices.
● Foster a safe, welcoming, and inclusive environment that supports positive participant experiences and outcomes.
● Develop and sustain systems that promote participant recruitment, retention, regular attendance, and meaningful engagement to achieve contractual enrollment and Rate of Participation (ROP) goals.
● Lead planning and implementation of summer programming, including staffing, operations, compliance, family communication, and program quality, as applicable.
● Drive the implementation of agency-wide strategic initiatives and standardized practices, including staff supervision and development, performance management, data-informed decision making, continuous quality improvement, HR technology systems, and the responsible use of Artificial Intelligence (AI).
● Translate Commonpoint’s strategic priorities and agency initiatives into effective day-to-day program operations.
● Lead continuous improvement efforts by evaluating operational performance, identifying opportunities for innovation, and implementing best practices that improve participant outcomes and organizational effectiveness.
● Anticipate operational risks and proactively develop solutions to maintain program excellence and contractual compliance.
● Establish systems that improve operational efficiency, communication, accountability, and service delivery across all aspects of program operations.
● Independently manage complex operational, staffing, participant, family, and school partnership matters while exercising sound professional judgment and aligning decisions with agency policies and contractual requirements.
● Make timely decisions during emergencies, behavioral incidents, staffing shortages, and operational challenges while maintaining program continuity and participant safety.

Curriculum, Program Quality & Youth Development

● Collaborate with the Content Specialist to ensure curriculum, lesson planning, and instructional delivery align with 21C priorities and school-day learning.
● Support high-quality implementation of required content areas, project-based learning, and youth engagement.
● Observe programming, coach staff, and promote continuous improvement in instructional quality and participant engagement.
● Utilize program data, participant feedback, and quality reviews to strengthen program outcomes.

Student Support, Inclusion & Wellness

● Lead implementation of 21C inclusion requirements by serving as, or overseeing, the program’s designated Inclusion Coordinator responsibilities in accordance with 21C requirements.
● Ensure effective systems are in place for participant accommodations, behavioral supports, referrals, crisis response, and required documentation.
● Collaborate with families, schools, community partners, and behavioral health providers to coordinate participant support.
● Promote trauma-informed, restorative, and strengths-based practices throughout the program.
● Support staff in implementing positive behavior strategies and inclusive practices.
This position provides operational oversight of inclusion, behavioral support, referral, and crisis response systems. Clinical assessment and therapeutic services remain the responsibility of licensed mental health professionals and external providers, where applicable.

People & Talent Development

● Recruit, hire, onboard, supervise, coach, and evaluate the Assistant Director and program staff.
● Foster a collaborative, inclusive, and accountable team culture that promotes continuous learning and professional growth.
● Ensure staff maintain all required qualifications, certifications, training, credentials, and documentation in compliance with agency, contractual, and regulatory requirements, while maintaining appropriate staffing levels and ratios.
● Coordinate ongoing supervision, performance management, and professional development aligned with agency and 21C expectations.
● Build, lead, and sustain a high-performing team through intentional recruitment, coaching, mentoring, succession planning, and professional development.
● Foster a culture of accountability, collaboration, continuous learning, and innovation where staff are empowered to achieve high performance.
● Develop emerging leaders by providing regular coaching, growth opportunities, and individualized development plans.
● Promote employee engagement, recognition, wellness, and retention while maintaining a positive and inclusive workplace culture.
● Address complex employee performance issues using sound judgment, coaching, corrective action, and partnership with Human Resources.

Impact & Data Strategy
● Maintain full accountability for achieving enrollment, attendance, Rate of Participation (ROP), participant retention, family engagement, compliance, quality assessment outcomes, staff performance, fiscal stewardship, and participant success metrics.
● Ensure timely and accurate completion of required reports, surveys, and data entry.
● Utilize data, dashboards, and quality reviews to identify trends, develop action plans, and improve program performance.
● Promote a culture of data-informed decision making and continuous quality improvement.
● Identify opportunities to improve program quality, participant experience, operational efficiency, staff effectiveness, and family engagement through innovation and data-informed decision making.
● Lead improvement initiatives based on quality assessments, stakeholder feedback, and performance metrics.
● Encourage staff to pilot new ideas, evaluate outcomes, and implement evidence-informed practices.

Financial Stewardship
● Manage program budgets and monitor expenditures in accordance with grant requirements and agency policies.
● Ensure responsible purchasing, inventory management, fiscal documentation, and financial accountability.
● Approve and monitor program purchases, inventory, and expenditures in accordance with agency purchasing procedures and grant requirements
● Support budget forecasting and maintain accurate financial records for monitoring and reporting purposes.

Cross-Department Collaboration & Communication
● Collaborate with agency departments to support program operations, staffing, compliance, and participant success.
● Maintain effective communication with internal and external stakeholders regarding program
performance and operational priorities.
● Participate in agency meetings, leadership initiatives, and cross-functional projects that support organizational goals.

Partnerships & External Relations
● Serve as Commonpoint’s primary representative within the school community, cultivating trusted relationships with principals, assistant principals, teachers, counselors, parent coordinators, custodial staff, and school support personnel.
● Develop collaborative partnerships that align afterschool programming with school priorities and student needs.
● Partner with families and community organizations to strengthen participant success, family engagement, and access to supportive services.
● Represent Commonpoint professionally in meetings with school leadership, funders, community stakeholders, and external partners.
● Identify opportunities to expand partnerships that enhance programming, resources, and participant experiences.

Operations, Safety & Risk Management
● Ensure compliance with all contractual, regulatory, licensing, health, safety, and agency requirements.
● Prepare for monitoring visits, audits, and licensing reviews while implementing corrective actions as necessary.
● Maintain accurate administrative, fiscal, and compliance documentation.
● Perform additional responsibilities as assigned to support agency and program needs.

Qualifications & Experience

Education: Bachelor’s Degree in Education, Social Work, Human Services, Child Development, Psychology, Public Administration, Recreation, or a related field required.

Experience:

● Minimum three (3) years of experience working in youth development or afterschool programming.
● Minimum one (1) year of supervisory or program management experience.
● Experience managing staff, budgets, compliance, community partnerships, and program operations.
● Strong leadership, organizational, communication, coaching, and problem-solving skills.
● Proficiency with Microsoft Office, Google Workspace, and data management systems.

Preferred Qualifications:
● Master’s Degree preferred; Bachelor’s Degree or SACC credential required
● Experience managing 21C-funded programs.
● Knowledge of School Age Child Care (SACC) regulations.
● Experience implementing inclusive programming and supporting diverse learners.
● Bilingual skills are welcomed.

KEY ATTRIBUTES FOR PROGRAM DIRECTOR ROLE:
● Strategic thinker who successfully balances operational excellence with youth development and organizational priorities.
● Proven ability to build, coach, inspire, and retain high-performing teams.
● Exceptional leadership presence with the ability to influence diverse stakeholders and build trusted relationships.
● Strong operational, financial, and project management skills with excellent attention to detail.
● Demonstrated ability to analyze data, solve complex problems, and make sound independent decisions.
● Excellent communication, conflict resolution, and relationship-building skills.
● Commitment to continuous improvement, innovation, and organizational excellence.
● Ability to successfully manage multiple priorities while maintaining compliance and delivering exceptional participant experiences.
● Strong commitment to equity, inclusion, positive youth development, and Commonpoint’s mission and values.

LEADERSHIP EXPECTATIONS:

● Lead with integrity, professionalism, and accountability in every decision.
● Build inclusive, high-performing teams that value collaboration, growth, and continuous improvement.
● Foster a positive workplace culture that promotes engagement, belonging, innovation, and staff retention.
● Translate organizational priorities into effective daily operations while maintaining exceptional program quality.
● Exercise sound judgment and confidently manage complex operational, staffing, participant, family, and school partnership challenges.
● Build trusted relationships with school leaders, families, community partners, and agency colleagues.
● Drive measurable results by achieving enrollment, attendance, compliance, quality, fiscal, and participant outcome goals.
● Champion continuous improvement by embracing innovation, data-informed decision making, and operational excellence.
● Model Commonpoint’s mission, values, and commitment to equity, inclusion, and exceptional service.

Work Schedule & Compensation

● Hours: Mon- Fri, 10am- 6pm

● Compensation: $55,000 – $85,000 annually, commensurate with experience.

To Apply: Please send a resume and cover letter to klarose@commonpoint.org.

The Adult Workforce Department at the Jack and Shirley Silver Hub offers comprehensive employment and support services designed to help individuals achieve long-term career success. Through access to career counseling, job placement, training, education, and resources, we empower clients to enter the workforce and advance their careers.

The Workforce Development Specialist will play a critical role in supporting IT, Culinary Arts, Security Guard, Construction, Customer Service, and Allied Health clients and graduates by connecting them with meaningful internships, apprenticeships, and employment opportunities. This position ensures that placements align with clients’ career goals, fostering professional development and long-term success.

Additional Information:
Transportation will be provided, including a MetroCard, as the role requires travel between Queens, Manhattan, and the Bronx.

Responsibilities

Employer Engagement
● Develop and maintain partnerships demonstrating excellent rapport with employers in key sectors, including Information Technology, Construction, Customer Service, Culinary Arts, Security Guard, Community Health
Workers, and Allied Health sectors.
● Support Director of Employer Partnership to conduct virtual and in person meetings with external business leaders who are aligned with the mission
● Secure paid and unpaid internships, apprenticeships, and direct job placements to meet monthly, quarterly, and annual placement goals.
● Collaborate with the supervisor to discuss employer partners, job trends, training referrals, and job matching progress.
● Submit appropriate candidates to employers to fulfill job openings.

Client Support and Advocacy:
● Work closely with Employment Coordinators and Career Coaches to coach clients on career pathways, addressing resume development, application processes, mock interviews, and networking strategies.
● Advocate for clients by sourcing job leads tailored to their skills and interests and ensuring alignment with available job opportunities.
● Assist clients in building essential social skills and work habits that promote long-term career success.
● Address barriers to employment by coordinating referrals to internal and external social services.
● Lead professional development workshops for clients when necessary to improve their own professional development and personal brand
● Lead job opportunity sessions as well as sharing job opportunities and career fairs creatively utilizing Canva
● Guide clients through all facets of job search, including resume revisions, online applications, mock interview sessions and networking.
● Work occasionally out of the Commonpoint Bronx site at least 20% out of the time and Queens site 80% to support job seekers/clients.

Collaboration and Reporting:
● Work with the Intake Team to ensure job placements are accurately reported in Salesforce
● Provide necessary follow ups with clients after their vocational trainings and employment
● Add case notes to SF about client’s status, engagements, and progress
● Collect employment verification letters, pay stubs, etc and upload to client’s files timely in salesforce as they hit their 30, 60, 90, 185, 365 milestones
● Maintain the job bank, updating job links and opportunities regularly.
● Collaborate with senior staff to design and deliver training sessions and workshops on labor market trends and program outcomes.
● Generate program reports and contribute to funding proposals as needed.
● Share and track new updates of employer partners, report clients who have been referred, interviewed, and have
been placed to meet department KPI’s

Community Engagement and Events:
●Ability to travel to different boroughs: Attend external job fairs to establish new partnerships and represent Commonpoint by tabling the organization’s resources
● Attend events on the weekends occasionally
● Actively participate in internal staff meetings, mock events, internal job fairs, and staff professional development training sessions to enhance program effectiveness.
● Travel outdoors to connect and establish relationships with business leaders at least once a week

Technical Skills:
● Demonstrate strong proficiency in digital tools, including Zoom, Microsoft Word, Excel, and Google Workspace applications (Gmail, Google Voice, Calendar, etc.).
● Salesforce a knowledge preferred but not required
● Expertise in resume creation, editing, and formatting.
● Knowledge of Canva or other graphic design platforms – preferred

Required Qualifications:

● Associates Degree in Business Administration, Human Resources, Education or related field
● At least 2 years of Workforce development and at least 1-2 years of job placement experience
● Proven experience working with low-income, limited-English, and immigrant populations.
● Spanish, Yiddish, or Russian is a plus but not necessary

KEY ATTRIBUTES FOR THIS ROLE:
● Exceptional interpersonal and communication skills for fostering client and employer relationships.
● Strong attention to detail and demonstrate professionalism at all times
● Believe and practice equity and inclusion
● Follow through on assignments and meet deadline
● Strong organizational and time-management abilities to balance diverse responsibilities effectively.
● Innovative problem-solving skills to address employment barriers and create opportunities.
● Commitment to collaboration, team-building, and achieving shared goals.
● Strong presentation skills with the ability to engage and inspire audiences.

Salary Range: $55,000-$65,000.

Send resume to Diahan Collins, dcollins@commonpoint.org.

The Full-Time Aquatics Supervisor is responsible for the daily operation and supervision of Commonpoint’s Learn-to-Swim and instructional aquatics programs across multiple locations. This leadership position ensures exceptional program quality, outstanding customer service, and consistent instructional standards while supporting staff development and operational excellence.

The Aquatics Supervisor serves as the Saturday Swim Class Supervisor for both Central Queens and Bayside and provides operational support throughout the week for the Bayside High School and Queensborough Community College (QCC) aquatics programs.

Working closely with the Senior Director of Aquatics and the Director of Aquatics, this position helps strengthen the connection between all Commonpoint aquatics locations by creating a seamless swimmer pathway from Learn-to-Swim through Fast Trac, Pre-Team, and ultimately the Aquaflames Swim Team. The Supervisor will help ensure a high-quality participant experience while respecting and building upon the unique strengths of each location.

In addition to supervisory responsibilities, the Aquatics Supervisor will maintain a regular teaching schedule within the Learn-to-Swim program, allowing them to remain actively engaged with swimmers, families, and instructional staff.

Essential Responsibilities

Program Supervision

Serve as Saturday Swim Class Supervisor for both Central Queens and Bayside.
Provide operational support during aquatics programming throughout the week at Bayside High School and Queensborough Community College (QCC).
Ensure programs operate safely, efficiently, and in accordance with Commonpoint standards.
Monitor class quality, customer service, and instructor performance.
Address parent concerns and assist with participant needs.
Ensure proper pool setup, equipment organization, and overall facility readiness.

Staff Leadership

Supervise swim instructors and assistant instructors.
Assist with hiring, onboarding, mentoring, and evaluating instructional staff.
Conduct regular staff meetings and in-service trainings.
Promote consistent teaching standards while recognizing the successful practices unique to each location.
Foster teamwork, communication, and professional development throughout the department.

Instruction

Teach assigned Learn-to-Swim, Fast Trac, private, and semi-private swim lessons as needed.
Model high-quality instructional techniques and customer service.
Assist with swimmer evaluations and class placement recommendations.

Department Integration

Help strengthen the connection between all Aquatics locations by creating a seamless pathway throughout the Aquatics Department, from Learn-to-Swim through Fast Trac, Pre-Team, and the Aquaflames Swim Team.
Work collaboratively with the Head Swim Coach to connect programming between Forest Hills, Bayside High School, and QCC.
Support the recruitment of swimmers into advanced aquatics programs.
Promote consistency in communication, participant experience, and instructional quality across all locations.

Operations

Assist with scheduling instructors and class assignments.
Schedule private lessons and manage instructor schedules.
Assist with the administrative portion of Wavemakers
Help coordinate program registrations and class placements.
Monitor class enrollment and recommend program improvements.
Assist with special events, evaluations, and community outreach.
Ensure compliance with American Red Cross and Commonpoint policies.

Leadership & Department Continuity

Develop systems and operational procedures that promote consistency throughout the Aquatics Department.
Cross-train staff to improve flexibility and ensure uninterrupted program operations during vacations, illnesses, or leadership absences.
Assist the Senior Director with implementing strategic initiatives that support long-term departmental growth and operational excellence.

Qualifications

Previous supervisory experience in aquatics, recreation, or a related field preferred.
Exceptional administrative, organizational, and time-management skills with the ability to manage multiple programs, priorities, and deadlines simultaneously.
Advanced computer proficiency, including Microsoft Office (Word, Excel, Outlook), Google Workspace, scheduling software, registration databases, and the ability to quickly learn new technology platforms.
Excellent written and verbal communication skills, including professional email correspondence, report preparation, scheduling, and record keeping.
Experience teaching swim lessons using the American Red Cross Learn-to-Swim curriculum or equivalent.
Strong organizational, leadership, and communication skills.
Excellent customer service and problem-solving abilities.
Ability to supervise staff while maintaining a positive and supportive work environment.
Ability to work evenings and weekends as required.

Preferred Certifications

American Red Cross Water Safety Instructor (WSI)
American Red Cross CPR/AED for Professional Rescuers
American Red Cross First Aid
Lifeguard Certification (preferred)

Core Competencies

Leadership and staff development
Aquatics program administration
Swim instruction excellence
Customer service
Organization and time management
Communication and collaboration
Problem-solving and decision-making
Commitment to safety and quality

Salary: $50,000-55,000/year

To Apply: Please submit a cover letter and résumé, as a Word or PDF document only, to sdecker@commonpoint.org.

Part Time Jobs

The Assistant Program Director supports the Program Director in the day-to-day operations of the program, ensuring high-quality implementation of programming, staff supervision, participant engagement, and operational excellence. The Assistant Program Director coordinates daily program operations, supervises frontline staff, and supports the successful implementation of program activities while ensuring compliance with funder, agency, and regulatory requirements.

Working collaboratively with the Program Director and Content Specialist, the Assistant Director helps ensure program operations run efficiently while maintaining a safe, welcoming, and engaging environment for participants, families, and staff. The Assistant Director may oversee daily operations in the Program Director’s absence or as designated.

Across the agency, our seasonal and part-time staff play a crucial role in driving our initiatives forward by supporting daily operations, program delivery, and organizational goals.

Agency Expectations

● Work effectively with supervisors, coworkers, and cross-department teams to ensure clear communication, timely task completion, and a positive, respectful work environment.

● Follow all safety protocols, policies, and procedures to maintain a safe work environment for staff, partners, and the public, and promptly report concerns or incidents.

Reports to the Program Director

Role Expectations

Daily Operations & Program Implementation

● Support the day-to-day implementation of program operations and activities.

● Coordinate daily program logistics, participant transitions, staffing flow, and operational troubleshooting during assigned program hours.

● Coordinate staff coverage and schedule adjustments to ensure safe and effective program operations. ● Conduct attendance outreach, routine family communication, and participant engagement efforts. ● Monitor daily program implementation and ensure timely follow-through on assigned operational priorities.

● Coordinate program operations during assigned hours, escalating operational or programmatic ● concerns to the Program Director as appropriate.

Staff Support & Supervision

● Provide day-to-day supervision, guidance, and operational support to frontline staff. ● Assist with onboarding, scheduling, coaching, and performance feedback.

● Communicate daily operational priorities and support implementation of program expectations. ● Foster a collaborative, accountable, and solutions-focused team environment.

● Escalate staffing, performance, and operational concerns to the Program Director as appropriate. Operational Support & Compliance

● Assist with audits, monitoring visits, documentation, and operational follow-through. ● Ensure attendance, incident reports, participant files, and required documentation are completed accurately and on time.

● Coordinate inventory, purchasing requests, supply management, and facility readiness. ● Maintain compliance with agency procedures, health and safety protocols, and licensing requirements.

Program Quality & Continuous Improvement

● Support walkthroughs, quality improvement efforts, and implementation of action plans. ● Assist with participant surveys, program observations, attendance tracking, and operational reporting. ● Support data-informed improvements that strengthen participant engagement and overall program quality.

Partnerships & External Relations

● Collaborate with the Program Director, Content Specialist, school staff, families, agency departments, and community partners to support daily program operations.

● Maintain effective communication with internal and external stakeholders.

● Represent Commonpoint professionally with participants, families, schools, and community partners. ● Participate in staff meetings, professional development, and agency initiatives.

MINIMUM QUALIFICATIONS:

● Associate’s degree required; Bachelor’s degree in Education, Human Services, Social Work, Child Development, Recreation, Public Administration, or a related field preferred.

● Minimum two (2) years of experience working with youth in educational, recreational, afterschool, or community-based settings.

● Previous experience providing staff supervision, operational support, or program coordination preferred. ● Experience supporting daily program operations, participant engagement, family communication, and staff supervision.

● Strong organizational, communication, customer service, and problem-solving skills. PREFERRED QUALIFICATIONS:

● Previous experience working in a Commonpoint or DYCD-funded program.

● Experience with participant management systems, attendance databases, or reporting systems (e.g., DYCD Connect, EZReports, Salesforce).

● Knowledge of School Age Child Care (SACC) regulations and afterschool program operations. ● Bilingual skills are welcomed.

KEY ATTRIBUTES FOR ASSISTANT DIRECTOR

● Strong organizational and operational management skills with the ability to manage multiple priorities. ● Excellent communication, customer service, and relationship-building skills.

● Ability to supervise, coach, and support frontline staff in a collaborative environment. ● Strong problem-solving and decision-making skills with the ability to adapt in a fast-paced environment.

● Detail-oriented with strong follow-through and the ability to manage daily operations effectively. ● Proficiency with Microsoft Office, Google Workspace, and online data management systems. ● Commitment to providing safe, inclusive, and high-quality programming

WORKING CONDITIONS:

Work is performed primarily in a school or office setting, with regular activities conducted in classrooms, gyms, cafeterias, outdoor spaces, and other program environments as needed.

● Position may require exposure to varying environmental conditions, including outdoor weather, loud noise, and other conditions associated with school-age and community-based programming. ● Requires the ability to sit, stand, walk, bend, stoop, reach, and use a computer and other office equipment for extended periods throughout the workday.

● Must be able to lift and carry materials, supplies, and equipment weighing up to 25 pounds, with occasional assistance for heavier items as needed.

● Requires flexibility to work occasional evenings, weekends, and extended hours to support program operations, special events, training, family engagement activities, and agency initiatives. ● Travel between program sites, schools, agency locations, and community events may be required based on program, operational, and funding needs. Temporary reassignment to alternate program sites, including summer program locations, may also be required to support agency operations

JOB DETAILS

Work Schedule: Monday–Friday. Typical afterschool hours are approximately 2:00 PM–6:000 PM. Schedules may vary based on program needs and may include earlier start or end times, as well as full-day shifts during school breaks, holidays, training, meetings, and special events. Up to 19 hours per week. Non Union Position

Hourly Salary: $23.00- $28.00

Location: PS 178 189-10 Radnor Road Jamaica, NY 11423

How to Apply

Interested candidates are invited to submit their resume and cover letter to Dvigo@commonpoint.org. Please include the Role “ Assistant Program Director” and Site “PS 178” you are applying for in the subject line.

The Assistant Program Director supports the Program Director in the day-to-day operations of the program, ensuring high-quality implementation of programming, staff supervision, participant engagement, and operational excellence. The Assistant Program Director coordinates daily program operations, supervises frontline staff, and supports the successful implementation of program activities while ensuring compliance with funder, agency, and regulatory requirements.

Across the agency, our seasonal and part-time staff play a crucial role in driving our initiatives forward by supporting daily operations, program delivery, and organizational goals.

RESPONSIBILITIES:

Agency Expectations
● Support agency initiatives by carrying out assigned duties accurately and efficiently, while following established processes and contributing to basic data collection, reporting, or documentation as required.
● Use agency resources responsibly by following established procedures, safeguarding equipment and materials, and/or supporting cost-effective operations.
● Work effectively with supervisors, coworkers, and cross-department teams to ensure clear communication, timely task completion, and a positive, respectful work environment.
● Follow all safety protocols, policies, and procedures to maintain a safe work environment for staff, partners, and the public, and promptly report concerns or incidents.

Daily Operations & Program Implementation

● Support the day-to-day implementation of program operations and activities.

● Coordinate daily program logistics, participant transitions, staffing flow, and operational troubleshooting during assigned program hours.

● Coordinate staff coverage and schedule adjustments to ensure safe and effective program operations.
● Conduct attendance outreach, routine family communication, and participant engagement efforts.
● Monitor daily program implementation and ensure timely follow-through on assigned operational priorities.

● Coordinate program operations during assigned hours, escalating operational or programmatic concerns to the Program Director as appropriate.

Staff Support & Supervision

● Provide day-to-day supervision, guidance, and operational support to frontline staff.
● Assist with onboarding, scheduling, coaching, and performance feedback.

● Communicate daily operational priorities and support implementation of program expectations.
● Foster a collaborative, accountable, and solutions-focused team environment.

● Escalate staffing, performance, and operational concerns to the Program Director as appropriate.

Operational Support & Compliance

● Assist with audits, monitoring visits, documentation, and operational follow-through.
● Ensure attendance, incident reports, participant files, and required documentation are completed accurately and on time.

● Coordinate inventory, purchasing requests, supply management, and facility readiness.
● Maintain compliance with agency procedures, health and safety protocols, and licensing requirements.

Program Quality & Continuous Improvement

● Support walkthroughs, quality improvement efforts, and implementation of action plans.
● Assist with participant surveys, program observations, attendance tracking, and operational reporting.
● Support data-informed improvements that strengthen participant engagement and overall program quality.

Partnerships & External Relations

● Collaborate with the Program Director, Content Specialist, school staff, families, agency departments, and community partners to support daily program operations.

● Maintain effective communication with internal and external stakeholders.

● Represent Commonpoint professionally with participants, families, schools, and community partners.
● Participate in staff meetings, professional development, and agency initiatives.

QUALIFICATIONS & REQUIREMENTS:

Minimum Qualifications

Associate’s degree required; Bachelor’s degree in Education, Human Services, Social Work, Child Development, Recreation, Public Administration, or a related field preferred.
Minimum two (2) years of experience working with youth in educational, recreational, afterschool, or community-based settings.
Previous experience providing staff supervision, operational support, or program coordination preferred.
Experience supporting daily program operations, participant engagement, family communication, and staff supervision.
Strong organizational, communication, customer service, and problem-solving skills.

Preferred Qualifications

Previous experience working in a Commonpoint or DYCD-funded program.
Experience with participant management systems, attendance databases, or reporting systems (e.g., DYCD Connect, EZReports, Salesforce).
Knowledge of School Age Child Care (SACC) regulations and afterschool program operations. ●
Bilingual skills are welcomed.

KEY ATTRIBUTES FOR ASSISTANT DIRECTOR

Strong organizational and operational management skills with the ability to manage multiple priorities.
Excellent communication, customer service, and relationship-building skills.
Ability to supervise, coach, and support frontline staff in a collaborative environment.
Strong problem-solving and decision-making skills with the ability to adapt in a fast-paced environment.
Detail-oriented with strong follow-through and the ability to manage daily operations effectively. ●
Proficiency with Microsoft Office, Google Workspace, and online data management systems.
Commitment to providing safe, inclusive, and high-quality programming

JOB DETAILS

Hourly Salary: $23.00- $28.00

Working schedule: Mon- Fri, 2-6pm

Non-Union Position

Location: Commonpoint Bronx Center, 1665 Hoe Ave, Bronx, NY 10460

How to Apply

Interested candidates are invited to submit their resume and cover letter to Angel Vazquez Gomez, avazquez@commonpoint.org. Please include the Role “ Assistant Program Director” and Site “Kids Korner Bronx” you are applying for in the subject line. Due to the high volume of applications, only qualified candidates will be contacted for further consideration.

Across the agency, our seasonal and part-time staff play a crucial role in driving our initiatives forward by supporting daily operations, program delivery, and organizational goals.

Agency Expectations

● Work effectively with supervisors, coworkers, and cross-department teams to ensure clear communication, timely task completion, and a positive, respectful work environment.

● Follow all safety protocols, policies, and procedures to maintain a safe work environment for staff, partners, and the public, and promptly report concerns or incidents.

Role Expectations

Daily Operations & Program Implementation

● Support the day-to-day implementation of program operations and activities.

● Coordinate daily program logistics, participant transitions, staffing flow, and operational troubleshooting during assigned program hours.

● Coordinate staff coverage and schedule adjustments to ensure safe and effective program operations.
● Conduct attendance outreach, routine family communication, and participant engagement efforts.
● Monitor daily program implementation and ensure timely follow-through on assigned operational priorities.

● Coordinate program operations during assigned hours, escalating operational or programmatic concerns to the Program Director as appropriate.

Staff Support & Supervision

● Provide day-to-day supervision, guidance, and operational support to frontline staff.
● Assist with onboarding, scheduling, coaching, and performance feedback.

● Communicate daily operational priorities and support implementation of program expectations.
● Foster a collaborative, accountable, and solutions-focused team environment.

● Escalate staffing, performance, and operational concerns to the Program Director as appropriate.

Operational Support & Compliance

● Assist with audits, monitoring visits, documentation, and operational follow-through.
● Ensure attendance, incident reports, participant files, and required documentation are completed accurately and on time.

● Coordinate inventory, purchasing requests, supply management, and facility readiness.
● Maintain compliance with agency procedures, health and safety protocols, and licensing requirements.

Program Quality & Continuous Improvement

● Support walkthroughs, quality improvement efforts, and implementation of action plans.
● Assist with participant surveys, program observations, attendance tracking, and operational reporting.
● Support data-informed improvements that strengthen participant engagement and overall program quality.

Partnerships & External Relations

● Collaborate with the Program Director, Content Specialist, school staff, families, agency departments, and community partners to support daily program operations.

● Maintain effective communication with internal and external stakeholders.

● Represent Commonpoint professionally with participants, families, schools, and community partners.
● Participate in staff meetings, professional development, and agency initiatives.

MINIMUM QUALIFICATIONS:

● Associate’s degree required; Bachelor’s degree in Education, Human Services, Social Work, Child Development, Recreation, Public Administration, or a related field preferred.

● Minimum two (2) years of experience working with youth in educational, recreational, afterschool, or community-based settings.

● Previous experience providing staff supervision, operational support, or program coordination preferred.
● Experience supporting daily program operations, participant engagement, family communication, and staff supervision.

● Strong organizational, communication, customer service, and problem-solving skills.

PREFERRED QUALIFICATIONS:

● Previous experience working in a Commonpoint or DYCD-funded program.

● Experience with participant management systems, attendance databases, or reporting systems (e.g., DYCD Connect, EZReports, Salesforce).

● Knowledge of School Age Child Care (SACC) regulations and afterschool program operations.
● Bilingual skills are welcomed.

KEY ATTRIBUTES FOR ASSISTANT DIRECTOR

● Strong organizational and operational management skills with the ability to manage multiple priorities.
● Excellent communication, customer service, and relationship-building skills.

● Ability to supervise, coach, and support frontline staff in a collaborative environment.
● Strong problem-solving and decision-making skills with the ability to adapt in a fast-paced environment.

● Detail-oriented with strong follow-through and the ability to manage daily operations effectively.
● Proficiency with Microsoft Office, Google Workspace, and online data management systems. ● Commitment to providing safe, inclusive, and high-quality programming

WORKING CONDITIONS:

Work is performed primarily in a school or office setting, with regular activities conducted in classrooms, gyms, cafeterias, outdoor spaces, and other program environments as needed.

● Position may require exposure to varying environmental conditions, including outdoor weather, loud noise, and other conditions associated with school-age and community-based programming.
● Requires the ability to sit, stand, walk, bend, stoop, reach, and use a computer and other office equipment for extended periods throughout the workday.

● Must be able to lift and carry materials, supplies, and equipment weighing up to 25 pounds, with occasional assistance for heavier items as needed.

● Requires flexibility to work occasional evenings, weekends, and extended hours to support program operations, special events, training, family engagement activities, and agency initiatives.
● Travel between program sites, schools, agency locations, and community events may be required based on program, operational, and funding needs. Temporary reassignment to alternate program sites, including summer program locations, may also be required to support agency operations

JOB DETAILS

Hourly Salary: $23.00- $28.00

How to Apply

Interested candidates are invited to submit their resume and cover letter to alopez@commonpoint.org. Please include the Role “ Assistant Program Director” and Site “PS 16” you are applying for in the subject line.

To continue advancing the impact we have across the communities we serve, Commonpoint is hiring an assistant teacher situated within the Early childhood Department. The Early Childhood Department plays a vital role in caring for and educating young children. The individual hired as an assistant teacher will support the curriculum and classroom environment. They should possess high energy and the ability to handle the demands of babies and toddlers with different personalities and needs. This role reports directly to the Director of the Early Childhood Center at the Samuel Field Center under Commonpoint.

Across the agency, our seasonal and part-time staff play a crucial role in driving our initiatives forward by supporting daily operations, program delivery, and organizational goals.

Agency Expectations

Support agency initiatives by carrying out assigned duties accurately and efficiently, while following established processes and contributing to basic data collection, reporting, or documentation as required.
Use agency resources responsibly by following established procedures, safeguarding equipment and materials, and/or supporting cost-effective operations.
Work effectively with supervisors, coworkers, and cross-department teams to ensure clear communication, timely task completion, and a positive, respectful work environment.
Follow all safety protocols, policies, and procedures to maintain a safe work environment for staff, partners, and the public, and promptly report concerns or incidents.

Role Expectations

· Together with the teachers build secure relationships with the children and families.

· Support the lead and assistant teacher in guiding babies and toddlers through education/development programs.

· Thinking on their feet and responding to each child’s needs efficiently.

· Displaying a patient and calm personality coupled with a loving approach to every child.

· Contributing positively to the behavior and social interaction of the children.

Working closely with all staff in the infant & toddler center and administration to ensure that guidelines are adhered to.
Documenting the day’s events for parents.
Reporting accidents, illness, and unusual behavior of children to the lead teacher, administration, and parents.
Give bottles to infants/toddlers as provided by parents.
Feed infants’ solid foods as age appropriate and provided by parents.
Change diapers as needed.
Soothe infants by singing to, rocking, holding and or cuddling them.
Supervise infants on the floor as they play with age appropriate toys.
Put infants in cribs and or toddlers on cots for nap time.
Ensure play, sleep and changing areas are kept clean.

QUALIFICATIONS:

Must be 18 years of age or older
High school diploma or GED
Experience caring for children 3mnths-2yrs old
Meet annual professional development requirements, per Department of Health
Complete background check including fingerprinting and health examination.
A passion for working with babies and toddlers.
Patient, nurturing and thoughtful.
Good communication skills.
Maintain discretion around children’s records.
Must be able to bend to a child’s level and lift a minimum of 40 pounds.
Must be able to spend extended periods of time sitting on the floor

PREFERRED QUALIFICATIONS:

CPR certified and trained preferred
Associates Degree in Early Childhood Education Preferred

KEY ATTRIBUTES:

Consistently shows up prepared, follows through on assigned responsibilities, and meets expectations within established timelines.
Responds effectively to changing priorities, learns new tasks quickly, and applies feedback to improve performance.
Adheres to safety protocols, policies, and ethical standards, and represents the agency professionally in all interactions.
Commonpoint offers competitive base salaries benchmarked against comparable nonprofit organizations in the New York metropolitan area. Salaries are determined based on internal and external equity, as well as each position’s scope, qualifications, and organizational impact. We believe in compensating staff fairly and consistently, ensuring that all salary decisions align with our mission-driven commitment to equity and transparency.

To maintain fairness across the organization, salary offers are set according to established salary bands and are not subject to negotiation. New hires typically start near the beginning of the salary range to allow for growth based on performance, professional development, and tenure.

Part-Time Rate: $20

WORKING CONDITIONS:
Consider the following:
Environment, such as an office or outdoors.
Exposures encountered, such as hazardous materials, loud noise, or extreme heat/cold.
Essential physical requirements, such as climbing, standing, stooping, or typing.
Physical effort/lifting, such as sedentary – up to 10 pounds; light – up to 20 pounds; medium – up to 50 pounds; heavy – over 50 pounds.
Indicate if required to work weekends, nights, or be on-call as a regular part of the job.
Travel requirements.
JOB DETAILS
Working schedule: Eg- Mon- Fri, 2:00pm-6:00pm

To Apply

Please submit a cover letter and résumé (Word or PDF format only) to jdickter@commonpoint.org.

Across the agency, our seasonal and part-time staff play a crucial role in driving our initiatives forward by supporting daily operations, program delivery, and organizational goals.

Agency Expectations

Support agency initiatives by carrying out assigned duties accurately and efficiently, while following established processes and contributing to basic data collection, reporting, or documentation as required.
Use agency resources responsibly by following established procedures, safeguarding equipment and materials, and/or supporting cost-effective operations.
Work effectively with supervisors, coworkers, and cross-department teams to ensure clear communication, timely task completion, and a positive, respectful work environment.
Follow all safety protocols, policies, and procedures to maintain a safe work environment for staff, partners, and the public, and promptly report concerns or incidents.

Role Expectations

Supervise children and ensure their safety and well-being.
Plan and facilitate age-appropriate activities and play.
Support children’s social-emotional development and positive behavior.
Assist with snack, bathroom routines, and transitions.
Maintain a clean, safe, and engaging environment.
Follow attendance and authorized pickup procedures.
Communicate with families and work collaboratively with staff.
Follow all center policies and safety regulations.
QUALIFICATIONS & KEY ATTRIBUTES:
QUALIFICATIONS:

· Must be 18 years of age or older
· High school diploma or GED
· Experience caring for children 3mnths-2yrs old
· Meet annual professional development requirements, per Department of Health
· Complete background check including fingerprinting and health examination.
· A passion for working with babies and toddlers.
· Patient, nurturing and thoughtful.
· Good communication skills.
· Maintain discretion around children’s records.
· Must be able to bend to a child’s level and lift a minimum of 40 pounds.
· Must be able to spend extended periods of time sitting on the floor

PREFERRED QUALIFICATIONS:

CPR certified and trained preferred
Associates Degree in Early Childhood Education Preferred

KEY ATTRIBUTES:
Consistently shows up prepared, follows through on assigned responsibilities, and meets expectations within established timelines.
Responds effectively to changing priorities, learns new tasks quickly, and applies feedback to improve performance.
Adheres to safety protocols, policies, and ethical standards, and represents the agency professionally in all interactions.

COMPENSATION & BENEFITS:
Commonpoint offers competitive base salaries benchmarked against comparable nonprofit organizations in the New York metropolitan area. Salaries are determined based on internal and external equity, as well as each position’s scope, qualifications, and organizational impact. We believe in compensating staff fairly and consistently, ensuring that all salary decisions align with our mission-driven commitment to equity and transparency.

To maintain fairness across the organization, salary offers are set according to established salary bands and are not subject to negotiation. New hires typically start near the beginning of the salary range to allow for growth based on performance, professional development, and tenure.

Part-Time Rate: $20 an hour

WORKING CONDITIONS:

Consider the following:

Environment, such as an office or outdoors.
Exposures encountered, such as hazardous materials, loud noise, or extreme heat/cold.
Essential physical requirements, such as climbing, standing, stooping, or typing.
Physical effort/lifting, such as sedentary – up to 10 pounds; light – up to 20 pounds; medium – up to 50 pounds; heavy – over 50 pounds.
Indicate if required to work weekends, nights, or be on-call as a regular part of the job.
Travel requirements.

JOB DETAILS

Working schedule: Eg- Mon- Fri, 2:00pm-6:00pm

Non Union Position

In Person

To Apply

Please submit a cover letter and résumé (Word or PDF format only) to jdickter@commonpoint.org.

To continue advancing our impact across the communities we serve, Commonpoint is seeking a Case Manager to join the Adult Workforce Vocational Training Department. The Adult Workforce Department plays a vital role in providing employment and vocational training services to individuals working toward long-term economic stability and career success. The Case Manager will provide comprehensive case management and employment support to vocational training and general workforce clients, helping them navigate barriers, access benefits and resources, successfully complete their training programs, graduate, and ultimately secure and retain competitive employment in their chosen field. The Case Manager will build strong relationships with clients and provide individualized guidance throughout their workforce journey, while carrying out additional responsibilities aligned with their case management, vocational, and employment goals.

This position is based out of Commonpoint Queens locations with occasional meetings in Commonpoint’s Bronx Hub. The typical schedule may include Monday through Thursday, from 5:00 p.m. to 8:00 p.m., weekends, or a combination of weekday evenings and weekends, based on program and client needs. Flexibility is essential, as occasional weekend availability may be required to support case management and vocational training activities.

Role Responsibilities

Case Management

Provide comprehensive case management to Commonpoint’s Adult Workforce Vocational training program participants from enrollment through job readiness, employment, and post-employment retention. Trainings include but are not limited to Construction, Allied Health, Digital Court Reporter, and other existing trainings.
Complete comprehensive vocational assessment, and then vocational counseling and referrals to corresponding hard skills training.
Deliver job readiness and employment services, including resume development, interview preparation, job search strategy, professional networking guidance, and direct employer referrals.
Support participants in overcoming employment barriers by coordinating referrals to internal and external social services in collaboration with case management teams.
Provide ongoing follow-up and retention services to participants after placement, implementing strategies that promote long-term employment success and address barriers to job retention.
Track retention milestones (e.g., 30-, 60-, 90-, 180-, and 360-day) and employment outcomes, ensuring timely and accurate documentation in program databases and reporting systems.
Collect, verify, and maintain accurate participant and employment documentation, including case notes, placement verifications, pay stubs, retention follow-ups, and other required records; ensure timely and accurate data entry in required reporting systems to support program compliance, performance tracking, and funder reporting requirements.
Implement and administer participant surveys to evaluate program effectiveness, participant satisfaction, internship &employment outcomes, using findings to support continuous program improvement.
Collaborate with program staff to meet monthly and quarterly performance goals and contribute to program improvement, reporting, and funding proposals as needed.
Maintain strong digital proficiency, including Microsoft Office Suite and Google Workspace applications, to support data tracking, communication, and compliance reporting.

People & Communications

Collaborate closely with Commonpoint leadership, program staff, and Case Managers across the Bronx and Queens to ensure seamless coordination of services, referrals, and educational support.
Maintain consistent cross-site communication to align on participant progress, enrollment targets, internship placements, and employment outcomes.
Facilitate and/or coordinate virtual workshops across both boroughs focused on professional development, credential readiness, financial literacy, and career advancement topics.
Provide individualized coaching and direct support to adults with limited work history or educational attainment, ensuring equitable service delivery across locations.
Identify and address employment and education barriers by connecting participants to relevant internal departments and external community partners.
Partner cross-departmentally to develop and implement innovative engagement and placement strategies that drive measurable education and employment outcomes.
Attend and actively participate in cross-borough staff meetings, training, and professional development sessions to promote best practice sharing and program alignment.
Proactively communicate participant achievements, challenges, and retention updates with appropriate internal stakeholders to ensure coordinated and high-quality service delivery across sites.

Data & Grant Reporting:

Complete required reporting, including progress notes, client tracking, and timely data entry in accordance with program deadlines in required online CRM databases.
Utilize data and performance metrics to monitor outcomes, track participant progress, and inform service delivery strategies.
Assist with the preparation of program reports and support funding proposal development as needed.
Assist with grant reports, funding proposals, and outcome documentation.

MINIMUM QUALIFICATIONS:

Associates or Bachelor’s Degree in Social Work, Human Services, Education, Business, Communications, Psychology, or related field highly preferred
At least one to two years relevant experience in workforce development, recruiting, human resources preferred.
Sensitivity towards, and ability to, work with diverse individuals including, but not limited to, immigrants, young adults, single parents, English language learners and other low-income, high-barrier to employment populations. systems.
PREFERRED QUALIFICATIONS:
Previous experience in a Commonpoint role is a plus.
Bilingual skills are welcome.
Demonstrated experience working in a goal-driven environment to achieve monthly targets.
Demonstrated experience effectively teaching or facilitating groups and individuals to achieve a desired outcome using up-to-date techniques/methods.
Experience providing comprehensive assessment and case management services and/or helping others to large caseload desirable.
Excellent verbal and written communication and strong interpersonal skills required, ability to effectively conduct meetings, training, groups preferred.
Experience with Salesforce, DYCD Connect, or other CRM databases preferred.
Demonstrated experience working in a goal-driven environment to achieve monthly targets.
KEY ATTRIBUTES:
Organized and detail-oriented with strong multitasking abilities.
Excellent customer service and communication skills.
Sensitivity towards and ability to work with diverse individuals including, but not limited to, immigrants, young
adults, single parents, English language learners, and other low-income, high-barrier-to-employment populations.
Demonstrated experience working in a goal-driven environment to achieve monthly targets.
Demonstrated experience teaching or facilitating groups and individuals to achieve a desired outcome using up-to-date techniques/methods.
Experience providing comprehensive assessment and case management services and/or helping others with a large caseload is desirable.
Excellent verbal and written communication and strong interpersonal skills are required. The ability to effectively conduct meetings, training, and groups is preferred.

JOB DETAILS

Work Schedule: Monday-Thursday 5PM – 8PM or weekends 9AM – 5PM

Compensation

Rate: $22–$26 per hour

To Apply

Please submit a cover letter and résumé (Word or PDF format only) to drodgers@commonpoint.org.

To continue advancing the impact we have across the communities we serve, Commonpoint is hiring a Gymnastics Coach situated within the Health & Wellness Department. The Health & Wellness Department provides opportunities for children, youth, and families to develop healthy habits, physical fitness, confidence, teamwork, and positive life skills through recreational and sports programming.

The Gymnastics Coach is responsible for providing hands-on gymnastics instruction and developing engaging lesson plans that help participants ages 4–18 strengthen their tumbling, balancing, coordination, flexibility, and overall fitness skills. The Coach will create a safe, inclusive, and supportive environment while ensuring that the philosophy and fair-access principles of Commonpoint’s Youth Sports Programs are maintained. This role reports directly to the Senior Director of Health & Wellness.

Across the agency, our seasonal and part-time staff play a crucial role in driving our initiatives forward by supporting daily operations, program delivery, and organizational goals.

Agency Expectations

Support agency initiatives by carrying out assigned duties accurately and efficiently, while following established processes and contributing to basic data collection, reporting, or documentation as required.
Use agency resources responsibly by following established procedures, safeguarding equipment and materials, and/or supporting cost-effective operations.
Work effectively with supervisors, coworkers, and cross-department teams to ensure clear communication, timely task completion, and a positive, respectful work environment.
Follow all safety protocols, policies, and procedures to maintain a safe work environment for staff, partners, and the public, and promptly report concerns or incidents.

ROLE EXPECTATIONS

Provide hands-on gymnastics coaching and instruction to participants ages 4–18 with varying skill levels and abilities.
Plan and implement engaging gymnastics lessons that include comprehensive warm-ups, movement games, floor exercises, tumbling activities, and balance exercises.
Assess participants’ skills and abilities and provide instruction appropriate to their individual developmental and skill levels.
Support participants in developing strength, coordination, flexibility, balance, body awareness, and overall fitness.
Teach foundational gymnastics techniques and promote safe and appropriate use of tumbling and gymnastics equipment.
Incorporate opportunities to develop positive life skills, confidence, teamwork, discipline, sportsmanship, and character.
Maintain active supervision and ensure the safety and well-being of all participants under the care of the Youth Sports Program.
Create a welcoming, inclusive environment that provides fair opportunities for all participants.
Communicate effectively with participants, parents/guardians, administration, and other program staff regarding participant progress, needs, and program activities.
Organize, inspect, set up, and break down gymnastics equipment and maintain an orderly and safe program space.
Maintain cleanliness and organization of the gymnasium and playing areas.
Monitor equipment and report maintenance, safety, or supply concerns to the appropriate supervisor.
Demonstrate flexibility and adjust lesson plans or coaching approaches based on participant needs and program requirements.
Represent Commonpoint positively and professionally at all times.
Take initiative, prioritize responsibilities, and work effectively with minimal supervision.
Perform other related duties as assigned by the Senior Director of Health & Wellness.

QUALIFICATIONS & REQUIREMENTS:

MINIMUM QUALIFICATIONS:

Demonstrated gymnastics background and knowledge of fundamental gymnastics techniques.
Previous experience coaching, teaching, or working with children and/or youth.
Ability to develop and implement age- and skill-appropriate gymnastics activities and lesson plans.
Ability to effectively supervise children and maintain a safe program environment.
Strong verbal, listening, and interpersonal communication skills.
Ability to work effectively with a diverse group of participants, families, and colleagues.
Strong organizational, time-management, and multitasking skills.
Ability to take initiative, prioritize responsibilities, and work with minimal supervision.
Ability to demonstrate responsibility, dependability, and trustworthiness.
Ability to maintain a clean, organized, and safe playing environment.
Ability to safely assist with equipment setup, breakdown, and organization.

PREFERRED QUALIFICATIONS:

● Prior experience coaching gymnastics or tumbling to children ages 4–18.

● Experience developing gymnastics lesson plans.

● Experience working in a youth sports, recreation, camp, school, or community-based program.

● Previous experience in a Commonpoint role is a plus.

● Bilingual preferred.

KEY ATTRIBUTES:

Consistently shows up prepared, follows through on assigned responsibilities, and meets expectations within established timelines.
Demonstrates patience, enthusiasm, and a positive attitude when working with children and youth.
Creates a supportive environment that encourages confidence, teamwork, discipline, sportsmanship, and character development.
Responds effectively to changing participant needs and program priorities and adjusts coaching techniques accordingly.
Communicates respectfully and effectively with participants, families, supervisors, and colleagues.
Adheres to safety protocols, policies, and ethical standards and represents the agency professionally in all interactions.
Demonstrates a proactive work ethic and the ability to work independently while remaining responsive to supervisory guidance.

WORKING CONDITIONS

Environment: In-person work in a gymnasium/recreation facility with active gymnastics and tumbling programming.
Physical Requirements: Regular standing, walking, bending, stooping, reaching, kneeling, and movement throughout the gymnasium. Ability to demonstrate or assist with basic gymnastics and tumbling activities as appropriate.
Physical Effort/Lifting: Ability to assist with the movement and setup of gymnastics equipment and materials, including lifting equipment within program requirements.

JOB DETAILS

Hourly Salary: $25.00- $35.00 depending on experience

Location: Commonpoint Central Queens, 67-09 108th St., Forest Hills, NY 11375

Working schedule: Mondays – 3:00 PM, 4:00 PM, and 5:00 PM

How to Apply

Interested candidates should submit their resume and cover letter to aostroff@commonpoint.org.

The Tennis & Athletic Center at Alley Pond is seeking high-energy, enthusiastic, and motivated tennis professionals to join our team in building an innovative, high-quality tennis program from the ground up. Coaches will be part of a larger organization working to advance Commonpoint’s mission of sustaining and enhancing the quality of individual, family, and communal life throughout Queens by serving people of all ages, abilities, and backgrounds.

Tennis Coaches play a hands-on role in delivering engaging instruction, developing purposeful lesson plans, and supporting player development for youth and adult participants. This position is ideal for coaches who are eager to learn, open to training, and excited to grow within a collaborative team environment. Coaches are expected to uphold the philosophy and values of Commonpoint’s Youth Sports Programs while providing inclusive, developmentally appropriate training for players of all levels—from beginners to advanced competitors.

Duties and Responsibilities

● Create and implement high-energy, engaging lesson plans for group and individual instruction for youth and adults

● Teach age-appropriate and level-appropriate tennis classes that emphasize skill development, movement, and enjoyment

● Assess player skills and recommend appropriate development pathways ● Foster a positive, encouraging environment that helps players build confidence and connection to the sport

● Ensure all classes are safe, purposeful, challenging, and fun

● Supervise and care for participants during all program activities

● Organize, maintain, and properly store tennis equipment

● Attend required staff meetings and professional development workshops ● Maintain program records, including participation and performance data

● Assist with activities necessary for the effective operation of the program ● Represent Commonpoint professionally, enthusiastically, and positively at all times

Knowledge, Skills, and Requirements

● Prior tennis teaching experience in a formal setting preferred

● High energy, positive attitude, and strong desire to learn and be trained ● Ability to connect with players, motivate participants, and build strong relationships with families

● Playing experience as a junior, collegiate, or adult player preferred

● USPTA, PTR, and/or USTA Net Generation certification preferred (or willingness to pursue certification)

● Strong communication skills with staff, parents, and players

● Effective class management skills and ability to engage players of varying abilities ● Ability to work collaboratively as part of a team

● Reliable, responsible, and professional demeanor

● Proactive work ethic with the ability to perform with minimal supervision Location

Commonpoint Tennis & Athletic Center at Alley Pond

79-20 Winchester Blvd

Queens Village, NY

Schedule

Flexible hours available, including days, evenings, and weekends

Compensation

$40–$50 per hour and up, based on experience and credentials

Opportunity to earn additional income through private lessons arranged independently by the coach.

To Apply

Please submit a cover letter and résumé (Word or PDF format only) to: dwon@commonpoint.org Please include “Tennis Professional” in the subject line.

The Content Specialist serves as the instructional lead for the program, supporting high-quality service delivery through curriculum development, instructional coaching, professional development, and inclusive instructional practices. Working closely with the Program Director, this role ensures programming aligns with DYCD requirements, school-day priorities, and Commonpoint standards while serving as the program’s designated Inclusion Coordinator.

The Content Specialist strengthens instructional quality, builds staff capacity, and promotes equitable access to learning by supporting inclusive, trauma-informed, and strengths-based programming. In the designated Inclusion Coordinator role, the Content Specialist supports the implementation of accommodations, inclusive practices, and participant support processes in collaboration with the Program Director.

Across the agency, our seasonal and part-time staff play a crucial role in driving our initiatives forward by supporting daily operations, program delivery, and organizational goals.

Reports to the Program Director

Agency Expectations

Support agency initiatives by carrying out assigned duties accurately and efficiently, while following established processes and contributing to basic data collection, reporting, or documentation as required.
Use agency resources responsibly by following established procedures, safeguarding equipment and materials, and/or supporting cost-effective operations.
Work effectively with supervisors, coworkers, and cross-department teams to ensure clear communication, timely task completion, and a positive, respectful work environment.
Follow all safety protocols, policies, and procedures to maintain a safe work environment for staff, partners, and the public, and promptly report concerns or incidents.
Role Expectations
Curriculum, Program Quality & Youth Development
Lead curriculum selection, lesson planning, and alignment with DYCD-required content areas, school-day learning, and Commonpoint standards.
Ensure high-quality implementation of curriculum and enrichment activities while adapting instruction to support diverse learning needs and inclusive participation.
Observe staff and provide coaching on instructional practices, activity delivery, classroom management, and participant engagement.
Identify staff development needs and facilitate ongoing professional learning through coaching, modeling, and instructional support.
Monitor instructional quality through observations, participant feedback, and data to support continuous
quality improvement.
Provide instructional leadership and support across assigned program sites (approximately 9 hours per week per site, supporting up to three programs).
Inclusion & Student Support- Serving as the program’s designated Inclusion Coordinator:
Support implementation of participant accommodations and inclusive practices in collaboration with the Program Director.
Maintain required participant support documentation, including Individualized Accommodation Plans (IAPs), behavioral support documentation, and referral records.
Coach staff on differentiated instruction, inclusive classroom strategies, trauma-informed practices, restorative approaches, and positive behavior supports.
Collaborate with families, school personnel, and community providers to support participant success and equitable access to programming.
Communicate participant needs, instructional recommendations, and emerging trends to the Program Director to support coordinated planning and follow-up.
Impact & Data Strategy
Monitor curriculum implementation, instructional quality, participant engagement, and participant support outcomes.
Utilize observations, participant data, surveys, and quality reviews to identify trends and recommend instructional improvements.
Support Continuous Quality Improvement (CQI) through instructional coaching and data-informed decision making.
Maintain accurate instructional records, participant support documentation, and quality monitoring tools.
People & Talent Development
Coach, mentor, and support Group Leaders, Activity Specialists, Youth Workers, and program staff in instructional practices, classroom management, and inclusive programming.
Plan and facilitate professional development aligned with DYCD priorities, instructional quality, SEL, literacy integration, inclusion, and positive behavior supports.
Model effective instructional strategies and provide ongoing coaching and feedback to strengthen staff performance.
Support onboarding and continuous development of instructional staff.
Partnerships & External Relations
Collaborate with the Program Director, school staff, families, and community providers to support instructional quality, participant success, and inclusive programming.
Coordinate with educational vendors and enrichment partners to enhance program offerings and participant experiences.
Support family engagement activities that reinforce academic success, SEL, and participant development.
Participate in cross-site collaboration and agency initiatives to promote consistency and share best practices.
Cross-Department Collaboration & Communication
Maintain consistent communication with the Program Director regarding instructional quality, participant needs, and program implementation.
Collaborate with agency departments and support teams to strengthen program quality and participant outcomes.
Participate in staff meetings, professional learning communities, and agency initiatives.
Operations, Safety & Risk Management
Support compliance with DYCD, DOH, NYSED (where applicable), and Commonpoint requirements through high-quality instructional practices, participant support documentation, and program implementation.
Support monitoring visits, quality reviews, and corrective action planning.
Maintain accurate instructional, inclusion, and program documentation.
Perform additional duties as assigned to support program and agency operations

MINIMUM QUALIFICATIONS:

Bachelor’s degree in Education, Special Education, Social Work, Child Development, Psychology, Human Services, or a related field required.
Minimum two (2) years of experience in curriculum development, instructional coaching, youth development, education, or inclusive programming.
Experience supporting staff through coaching, professional development, or instructional leadership.
Knowledge of positive youth development, social-emotional learning (SEL), differentiated instruction, trauma-informed practices, and inclusive programming.
Proficiency with Microsoft Office, Google Workspace, and online data management systems.
PREFERRED QUALIFICATIONS:
New York State Teaching Certification and/or Master’s degree in Education or a related field preferred.
Experience working in a DYCD-funded afterschool or school-based program.
Previous experience in a Commonpoint role is a plus.
Bilingual skills are welcomed.
KEY ATTRIBUTES:
Strong instructional leadership, coaching, and facilitation skills.
Excellent communication, relationship-building, and collaboration skills.
Strong organizational and problem-solving skills with the ability to manage multiple priorities.
Ability to build staff capacity through coaching, mentoring, and professional development.
Commitment to inclusive, trauma-informed, strengths-based, and high-quality programming.
Proficiency with Microsoft Office, Google Workspace, and online data management systems.

WORKING CONDITIONS:

Work is performed primarily in a school or office setting, with regular activities conducted in classrooms, gyms, cafeterias, outdoor spaces, and other program environments as needed.

Position may require exposure to varying environmental conditions, including outdoor weather, loud noise, and other conditions associated with school-age and community-based programming.
Requires the ability to sit, stand, walk, bend, stoop, reach, and use a computer and other office equipment for extended periods throughout the workday.
Must be able to lift and carry materials, supplies, and equipment weighing up to 25 pounds, with occasional assistance for heavier items as needed.
Requires flexibility to work occasional evenings, weekends, and extended hours to support program operations, special events, training, family engagement activities, and agency initiatives.
Travel between program sites, schools, agency locations, and community events may be required based on program, operational, and funding needs. Temporary reassignment to alternate program sites, including summer program locations, may also be required to support agency operations

JOB DETAILS

Work Schedule: Monday–Friday. Typical afterschool hours are approximately 2:00 PM–6:00 PM. Schedules may vary based on program needs and may include earlier start or end times, as well as full-day shifts during school breaks, holidays, training, meetings, and special events. Up to 19 hours per week.

Non Union Position

In Person

Locations

Commonpoint Bronx Center (Bronx)
1665 Hoe Avenue, Bronx, NY 10460

MS 214 (Bronx)
1970 W Farms Road, Bronx, NY 10460

Compensation

Rate:$40–$50 per hour

To Apply

Please submit a cover letter and résumé (Word or PDF format only) to: dvigo@commonpoint.org Please include “Content Specialist with the name of the location” in the subject line.

To continue advancing the impact we have across the communities we serve, Commonpoint is hiring a dishwasher/ food prep situated within the Kitchen. The Kitchen plays a vital role in feeding a variety of Commonpoint programs. The individual hired as Dishwasher/Kitchen Prep will operate commercial dish machines to clean and sanitize all kitchenware while assisting with food preparation tasks such as washing, peeling, cutting, and portioning ingredients. This essential role keeps the kitchen running smoothly by maintaining high standards of cleanliness, organization, and food safety in a fast-paced environment. This role reports directly to Culinary Operations Director.

Across the agency, our seasonal and part-time staff play a crucial role in driving our initiatives forward by supporting daily operations, program delivery, and organizational goals.

Responsibilities

Role Expectations
● Operate commercial dishwashing equipment to clean and sanitize all dishes, glassware, silverware, pots, pans, and kitchen utensils
● Maintain proper sanitation standards by following all health and safety regulations (HACCP, ServSafe guidelines)
● Prep kitchen ingredients including washing, peeling, cutting, and portioning vegetables, fruits, meats, and other food items
● Keep the dishwashing station, prep areas, and overall kitchen clean and organized throughout the shift
● Empty and clean trash receptacles and take out garbage as needed
● Assist with receiving and storing food deliveries and supplies
● Perform end-of-shift deep cleaning of kitchen equipment, floors, walls, and storage areas
● Work efficiently during high-volume periods while maintaining quality and speed
● Follow all company policies regarding food safety, personal hygiene, and uniform standards ● Collaborate with cooks, servers, and other team members to ensure smooth kitchen operations

Qualifications

● Team player
● Follows directions
Previous dishwashing or kitchen experience is preferred but not required – we provide training
● Ability to stand for long periods (up to 8+ hours) and lift up to 50 lbs
● Strong attention to detail and commitment to cleanliness
● Reliable, punctual, and able to work flexible hours including nights, weekends, and holidays
● Positive attitude and ability to work well under pressure in a fast-paced environment

Job Details

Salary: $18-$22/Hour

Hours: Part-Time, Mon- Fri, 7am- 1pm

Location: Youth Opportunity Hub, Jamaica

Commonpoint reserves the right to revise or change job duties and responsibilities as the need arises.

Commonpoint is an equal opportunity employers/programs. Auxiliary aids and services are available upon request to individuals with disabilities.

To Apply: Please submit a cover letter and résumé, as a Word or PDF document only, to jgillen@commonpoint.org.

The Work, Learn & Grow (WLG) Facilitator plays a key role in supporting young people as they strengthen their work-readiness skills, explore career and postsecondary pathways, and successfully participate in the Work, Learn & Grow program.

The Facilitator leads engaging virtual workshops and learning activities focused on career readiness, professional development, workplace success, and reflection. The Facilitator also provides ongoing guidance, encouragement, and accountability to participants throughout the program.

Because this is a remote position, the Facilitator is responsible for creating an interactive and supportive virtual learning environment, maintaining consistent communication with participants, monitoring attendance and engagement, and helping youth develop the digital and professional skills needed to succeed in school, internships, and future employment.

ROLE RESPONSIBILITIES

● Facilitate engaging virtual WLG workshops, activities, and learning sessions aligned with program goals and curriculum.

● Deliver workforce-readiness content related to career exploration, workplace expectations, communication, teamwork, problem-solving, financial literacy, résumé and interview preparation, digital professionalism, and other career-development topics.

● Create an inclusive, welcoming, and interactive virtual learning environment where participants feel comfortable contributing, asking questions, and collaborating with peers.

● Use interactive facilitation strategies, including breakout rooms, discussions, polls, collaborative activities, real-world scenarios, presentations, and reflection exercises, to maintain participant engagement.

● Monitor participant attendance, participation, engagement, and completion of required activities.

● Follow up with participants regarding incomplete assignments, program requirements, scheduled activities, and other action items.

● Track participant activity and maintain accurate, timely program documentation, attendance records, case notes, and other required records.

● Communicate program expectations, schedules, deadlines, and important updates clearly and consistently to participants.

● Work collaboratively with WLG program staff, internship/worksite staff, and other partners as appropriate to support participant success.

● Participate in staff meetings, training sessions, program planning, and professional development activities.

● Perform other relevant duties as assigned by the supervisor

QUALIFICATIONS:

● High School Diploma required; Current college enrollment or Bachelor’s degree strongly preferred ● Experience with classroom management

● Bilingual in English and Spanish

● Strong interpersonal skills and ability to work in a professional setting

● Must be computer literate including experience with Microsoft Word and Excel

● Excellent organizational and administrative skills

● Prior knowledge of Summer Youth Employment Program (SYEP) and Work, Learn, & Grow (WLG) strongly recommended

● Experience developing youth development and work readiness curriculum

● Demonstrated experience working with a youth development programs and facilitating educational workshops for young people

● Unflappable customer service, organization and time management skills

● Creative, professional and an excellent sense of humor

● Passion for youth and community development

ADDITIONAL PREFERRED QUALIFICATIONS:

● Facilitation & Mentor Skills – Guides discussions, promotes collaboration, and helps students problem-solve independently.

● Experience with Diverse Populations – Understanding of and sensitivity to working with vulnerable youth.

● Passion for Workforce Development & Education – Interest in youth development, skill-building, and preparing students for real-world experiences.

JOB DETAILS

● Schedule: Seasonal, Approximately 15 Hours Per Week

● Salary: $25 /hour

● Expected Start Date: October 2026 (8 weeks)

● Modality: The WLG Facilitator role is primarily remote, leading engaging, hands-on project-based learning sessions with students and completing virtual administrative components.

WHY JOIN US?

As the WLG Facilitator, you will help young people translate education and work experience into skills they can carry into college, careers, and adulthood.

You will have the opportunity to build meaningful relationships with young people, facilitate practical career-readiness experiences, and help participants strengthen their communication, confidence, professionalism, problem-solving, and workplace skills.

You will also gain valuable professional experience in virtual facilitation, youth development, workforce education, participant coaching, and program implementation while collaborating with a team committed to helping young people successfully navigate their next steps in education and employment.

To Apply: Please submit a cover letter and resume as a Word or PDF document only, to Ashley Simon at asimon@commonpoint.org. Please indicate “WLG Facilitator” in the subject line. Due to the high volume of applicants, only qualified candidates will be contacted.

Within our framework of holistic, strength-focused, and family-supported practice, an individual hired as the Family Advocate of the Family Enrichment Center (FEC) will report directly to the Director of the Family Enrichment Center.

The FEC will be a warm and welcoming community gathering space located in Queens. It will serve as a place where any member of the community can seek support, information, and services. Designed with a home-like atmosphere that mirrors the surrounding community, the FEC will provide direct services, activities, and resources aimed at promoting family well-being and empowerment. Through collaboration with FEC staff, families will play a pivotal role in driving the planning, development, and sustainable co-ownership of the center. Families participating in FEC programs will be encouraged to contribute their expertise through co-designing and volunteering opportunities, fostering meaningful engagement with neighbors and peers. The FEC’s objective is to enhance families’ protective factors while fostering community connections, capacity, and resilience by working with families and local leaders to identify community strengths and develop programs (called “offerings”).

Qualifications:

Bachelor’s degree required in social work, public policy, education, public administration, or related field; and three (3) years of professional experience
Bilingual in Spanish is a strongly preferred
Reside in or near the Briarwood FEC community, or reside close enough to arrive promptly, in the event of an emergency
Strong interpersonal skills and the ability to warmly connect with and engage children, youth, and adults individually and in groups
Strong verbal and written communication skills
Familiar with the community and its assets and resources, such as other programs, services, supports, local civic groups, and community leaders
Ability to perform multiple tasks effectively in a fast-paced, challenging, and constantly changing environment
Must have a commitment to work from a trauma-informed, strength-based, youth and family development perspective
Must be able to work a flexible evening and weekend schedule, attending community events is required
Demonstrate unwavering commitment to social justice principles in all interactions within the community.
Demonstrated ability to establish a strong rapport with an urban adolescent population and their families.
Microsoft Office, Google Suite, and Zoom required, familiarity with Protools, Canva, Social media management, and Salesforce preferred
Experience in audio engineering, multimedia production, and digital content creation is highly desirable. Candidates with experience in audio recording, podcast production, photography, videography, graphic design, or digital media production are encouraged to apply. Proficiency with professional software such as Pro Tools, Adobe Audition, Logic Pro, Adobe Premiere Pro, DaVinci Resolve, Adobe Photoshop, Lightroom, CapCut, Canva, or comparable platforms, as well as experience operating professional audio, video, photography, and lighting equipment, is considered a strong asset.

Responsibilities:

The Family Advocate is responsible for contributing to the day-to-day operation of the FEC including building connections with other staff, residents, and community partners; co-designing and delivering relevant programming and activities (offerings); providing advocacy and making referrals for participants; and creating a warm and inviting gathering place for families and individuals using the protective factors model to support community resilience
Coordinate meetings, provide support, and collaborate with a team of local parents, subject experts, and other residents to deliver monthly events and activities (offerings) held at the FEC
Foster a culture of respect built on the belief that families and communities possess the inherent strengths and knowledge needed to succeed given the right access to opportunities and support
Provide advocacy, outreach, and referrals to connect participants to service providers and other programs that have resources to offer
Engage groups of local community members of all ages and guide them through the co-designed activities and programming of the FEC
Manage enrollment and attendance at offerings and events
Care for and attend to the physical space of the FEC program to ensure it is safe, welcoming, organized, and appealing to participants and community members
Effectively utilize tracking and reporting mechanisms and accurately enter data and run reports in the FEC website and other agency databases as needed to obtain program-level data, compiling statistical or written reports for agency and external stakeholders
Contribute to the FEC website to communicate with and engage members
Create monthly calendars, Flyers, and other communication
Maintain familiarity with all Commonpoint programs and services and share resources as needed
Complete documentation and data entry as required by the funder and agency
Build and maintain close, daily interactions with co-workers and supervisors
Effectively communicate with outside agency staff
Work is primarily in a community-based setting in a shared space
Contribute to the development and delivery of multimedia and creative programming that reflects community interests. While not required, experience in audio engineering, multimedia production, digital content creation, podcast production, photography, videography, and the use of professional production software and equipment is considered a valuable asset.
Additional related duties as assigned

Salary: $21 per hour

Hours: 19 hours a week with an anticipated October 2026 start date.

To Apply: Please submit a cover letter and résumé, as a Word or PDF document to Brooke at bsmith@commonpoint.org.

We’re looking for passionate individuals to serve as After School Group Leaders—mentors who can guide and inspire young minds. In this role, you’ll provide homework help, lead fun activities, and support students’ social and emotional growth.

Duties and Responsibilities

Inspire and Lead: Supervise and engage students from Kindergarten through Eighth grade, creating a safe and encouraging environment where every child feels valued and motivated to participate in activities.
Foster Growth: Take ownership of administrative tasks, such as completing and tracking daily attendance, ensuring smooth operations while contributing to a positive and organized environment.
Plan with Purpose: Design and implement creative, fun, and enriching daily activities that spark curiosity, encourage teamwork, and nurture students’ social and emotional growth.
Be a Positive Role Model: Lead by example, modeling positive behavior, effective classroom management, and providing guidance to help students develop confidence, respect, and responsibility.
Guide Transitions: Lead students with care and attention as they move from one activity to another, ensuring a seamless flow and keeping everyone engaged and focused.
Collaborate for Success: Work together with your peers, sharing ideas, communicating effectively, and creating a supportive and dynamic team environment that benefits all students.
Ensure Safety and Care: Respond to and record any incidents or injuries promptly, ensuring the well-being of all students while maintaining a calm, caring, and professional demeanor.
Grow and Learn: Attend professional development sessions and staff meetings to continuously grow, sharpen your skills, and stay inspired as an educator and mentor.

Requirements

Exceptional Relationship Building: Build strong, trusting relationships with students by being friendly, approachable, and engaging, creating a positive and inclusive environment for all program participants.
Attention to Detail & Problem-Solving: Demonstrate a keen eye for detail and a proactive approach to problem-solving, ensuring that tasks are completed accurately and challenges are addressed effectively.
Effective Time Management: Showcase excellent time management skills, balancing multiple tasks and prioritizing responsibilities to ensure smooth daily operations.
Cultural Competency: Bring an open mind and deep respect for diversity, using your experience and awareness to connect with individuals from a wide range of backgrounds and foster an inclusive environment.
Strong Communication Skills: Possess outstanding interpersonal, verbal, and written communication skills, ensuring clear and positive interaction with students and colleagues.
Passion for Mentorship: Demonstrate a genuine passion for working with children, inspiring their growth, and guiding them toward success in both academic and personal development.
Experience with Youth Groups: Bring valuable experience from working with groups of students in afterschool, school, or camp settings, understanding their needs, and supporting their development.

Qualifications:

Must be 18 years of age or older.
Minimum of 2 years of experience working with children under the age of 13.
Associate’s degree preferred.
High school diploma or equivalent required.

WORKING CONDITIONS

Job Details

Standing: Staff will be on their feet for extended periods (1-4 hours), especially during activities or supervision, fostering an active and engaging environment for the students.
Walking and Movement: Frequent movement around the program space is essential to effectively supervise students, guide activities, and provide support during homework, ensuring a dynamic and interactive atmosphere.
Lifting: Staff may need to lift materials (up to 20 pounds), such as books, supplies, or equipment for activities.
Occasionally, lifting heavier items (up to 50 pounds) may be necessary, though this is rare and can be managed with assistance.
Minimal Travel: While travel is generally not required, staff may occasionally need to travel to different program locations within the local area, depending on departmental needs.

Salary: $17-19 per hour

Hours: Part-Time, Monday–Friday, approximately 2:00/2:15 PM to 5:30/6:00 PM, depending on school day dismissal time.

Locations:

SONYC @ CQ – 67-09 108th St., Forest Hills, NY 11375

Emolior Academy – 1970 W. Farms Rd., Bronx, NY 10460

Halsey – 63-55 102nd St., Rego Park, NY 11374

Bell Academy – 18-25 212th St., Bayside, NY 11360

MS 172 – 81-14 257th St., Floral Park, NY 11004

Commonpoint reserves the right to revise or change job duties and responsibilities as the need arises.

Commonpoint is an equal opportunity employers/programs. Auxiliary aids and services are available upon request to individuals with disabilities.

To Apply: Please submit a cover letter and résumé, as a Word or PDF document only, to jobs@commonpoint.org . Please indicate Group Leader and the name of the site you are applying for in the subject line. Due to the high volume of applicants, only qualified candidates will be contacted.

Commonpoint is hiring a Group Leader situated within the Special Services Department. The Special Services Department plays a vital role in enhancing the quality of life within an inclusive environment that facilitates individual growth, meets individual needs and builds community. Under the direction of the Director and Assistant Director, the Group Leader is responsible for the daily supervision and safety of a group of neurodiverse children with special needs. They will provide direction to the youth workers in planning age appropriate activities which address the level of functioning in the group. The Group Leader is the direct link, communicant and helping person for the group, staff, and particularly the children.

Agency Expectations

● Work effectively with supervisors, coworkers, and cross-department teams to ensure clear communication, timely task completion, and a positive, respectful work environment.

● Follow all safety protocols, policies, and procedures to maintain a safe work environment for staff, partners, and the public, and promptly report concerns or incidents.

Duties and Responsibilities

The Group Leader is responsible to take leadership for the management of the group room.
The Group Leader is responsible for developing individualized, age appropriate treatment plans for each child and maintaining monthly progress notes that meet regulatory compliance.
The Group Leader will ensure that the daily schedule of activities are implemented and provide visuals for the group.
The Group Leader will ensure that youth workers are engaged with the children at all times.
The Group Leader will record daily attendance of children and submit accurate and completed Medicaid billing sheets to the Director within designated time periods.
The Group Leader will provide individualized therapeutic interventions as needed
The Group leader will communicate any unusual behavior or physical concerns to the Program Manager, as well as documenting it on ABC sheets and progress notes.
The Group Leader will communicate with the Assistant Director for all changes in behaviors or physical conditions of the children.
The Group Leaders will meet regularly with the staff in their room to provide direction and support in program operations.
The Group Leader is responsible to keep inventory of supplies and equipment necessary for planned programming.
The Group Leader will foster accountability and responsibility for the health and safety of children and staff in their room.
The Group Leader will serve as a role model to staff and children.

Qualifications and Requirements

At least 18 years of age
Previous experience in a Commonpoint role is a plus.
Previous experience with neurodiverse individuals preferred
BA in a related field preferred
Consistently shows up prepared, follows through on assigned responsibilities, and meets expectations within established timelines.
Responds effectively to changing priorities, learns new tasks quickly, and applies feedback to improve performance.
Adheres to safety protocols, policies, and ethical standards, and represents the agency professionally in all interactions.

KEY ATTRIBUTES:

● Consistently shows up prepared, follows through on assigned responsibilities, and meets expectations within established timelines.

● Responds effectively to changing priorities, learns new tasks quickly, and applies feedback to improve performance.

● Adheres to safety protocols, policies, and ethical standards, and represents the agency professionally in all interactions.

WORKING CONDITIONS

Job Details

Salary: $21 per hour

Hours: Part-Time, Monday–Friday, 2:00 to 6:00 PM

Location: Sam Field Center 58-20 Little Neck Pkwy Little Neck NY 11362

Commonpoint reserves the right to revise or change job duties and responsibilities as the need arises.

Commonpoint is an equal opportunity employers/programs. Auxiliary aids and services are available upon request to individuals with disabilities.

To Apply: Please submit a cover letter and résumé, as a Word or PDF document only, directly to dvigo@commonpoint.org. Due to the high volume of applicants, only qualified candidates will be contacted.

To continue advancing the impact we have across the communities we serve, Commonpoint is hiring a Dance Instructor situated within the Health & Wellness Department. The Health & Wellness Department plays a vital role in providing youth dance classes for our local community. The individual hired as Dance Instructor are key members of the Health & Wellness team. The primary responsibilities include teaching dance skills and techniques. Dance Instructors should have experience teaching ballet, zumba, jazz and other forms of dance. They are expected to assess dancer’s skills and abilities to help create a fun and nurturing environment with hands-on-learning and lesson planning for children aged 4-12 years old. Maintain supervision and care of each dancer of the dance program. Directly responsible for communicating to Senior Director any class concerns. Represent Commonpoint in a positive light at all times. This role reports directly to the Senior Director of the Health & Wellness Department.

ROLE EXPECTATIONS

Experience creating choreography
Positive classroom management skills are a must
Communicate effectively with administration, parents, and dancers
Manage cleanliness of the dance studio
Effective verbal, listening and written communication skills
Effective organizational, stress and time management skills

Agency Expectations

Support agency initiatives by carrying out assigned duties accurately and efficiently, while following established processes and contributing to basic data collection, reporting, or documentation as required.
Use agency resources responsibly by following established procedures, safeguarding equipment and materials, and/or supporting cost-effective operations.
Work effectively with supervisors, coworkers, and cross-department teams to ensure clear communication, timely task completion, and a positive, respectful work environment.
Follow all safety protocols, policies, and procedures to maintain a safe work environment for staff, partners, and the public, and promptly report concerns or incidents.

QUALIFICATIONS & REQUIREMENTS:

MINIMUM QUALIFICATIONS:

Professional Dance background a plus
BFA in Dance a plus
CPR/First Aid certification a plus
PREFERRED QUALIFICATIONS:
Previous experience teaching children ballet and other dance styles

KEY ATTRIBUTES:

● Consistently shows up prepared, follows through on assigned responsibilities, and meets expectations within established timelines.

● Responds effectively to changing priorities, learns new tasks quickly, and applies feedback to improve performance.

● Adheres to safety protocols, policies, and ethical standards, and represents the agency professionally in all interactions.

WORKING CONDITIONS

Indoor dance studio
Essential physical requirements: dancing, standing, climbing stairs, and walking
Physical effort/lifting: up to 20 pounds; medium
One required weekend per year for the Dance Showcase, annually on the Sunday before Father’s Day

JOB DETAILS

Hourly Salary: $35.00- $45.00 depending on experience

Location: Commonpoint Central Queens, 67-09 108th St., Forest Hills, NY 11375

Working schedule: Mondays 4:00-4:45pm ages 5-7 yrs, 5:00-5:45pm ages 8-11 yrs

How to Apply

Interested candidates should submit their resume and cover letter to aostroff@commonpoint.org.

To continue advancing the impact we have across the communities we serve, Commonpoint is hiring a Sports/Gym Instructor situated within the Youth Education Services Department. The Youth Education Services Department provides safe, engaging, and enriching afterschool programs that promote academic success, social-emotional development, youth leadership, and overall well-being for children and families.

The individual hired as an Instructor will design and facilitate high-quality, engaging lessons within their area of expertise while fostering a safe, inclusive, and supportive learning environment. Instructors inspire youth through hands-on learning experiences that build skills, confidence, creativity, and social-emotional growth while supporting the goals of the program. This role reports directly to the Program Director.

ROLE EXPECTATIONS

Instruction & Curriculum Delivery

Develop and implement engaging, age-appropriate lesson plans aligned with program goals, learning objectives, and the approved curriculum.
Deliver high-quality instruction within an assigned content area
Prepare instructional materials, supplies, and classroom spaces to support organized, engaging, and effective learning experiences.
Differentiate instruction to meet the academic, developmental, behavioral, and social-emotional needs of diverse learners.
Foster creativity, critical thinking, collaboration, communication, and problem-solving through hands-on, project-based, and interactive learning experiences.
Assess student participation and progress through informal observations, projects, demonstrations, and other age-appropriate methods. Youth Development
Build positive relationships with youth while creating a safe, welcoming, and inclusive learning environment.
Incorporate Social-Emotional Learning (SEL) strategies into daily instruction through relationship building, reflection activities, teamwork, and positive behavior modeling.
Promote student engagement, leadership, confidence, and active participation in all instructional activities.
Utilize positive classroom management strategies that reinforce respectful behavior and support student success.
Program Operations
Maintain accurate attendance and complete required program documentation in a timely manner.
Promptly communicate participant concerns, behavioral issues, injuries, or program-related concerns to the Program Director or Assistant Program Director.
Assist with completing incident reports and other required documentation as needed. ●
Organize, maintain, and properly care for instructional materials, equipment, and learning spaces.
Collaboration & Continuous Improvement
● Collaborate with Group Leaders, Program Aides, and program leadership to ensure instructional activities support overall program goals.
Participate in staff meetings, coaching sessions, classroom observations, and professional development opportunities. ●
Assist with participant surveys and other program data collection efforts to support continuous quality improvement. ●
Support family engagement events, student showcases, culminating projects, and other special events as assigned.
Compliance & Professionalism
Follow Commonpoint, DYCD, and SACC policies related to participant safety, active supervision, attendance, behavior management, mandated reporting, and required documentation.
Maintain the privacy and confidentiality of participants and families by following agency policies regarding confidentiality, photography, video recordings, personal devices, and social media. Do not take, share, or post program-related photos, videos, or information without agency authorization.
Ensure instructional practices are inclusive, equitable, and accessible for youth of all abilities. ●
Attend required staff meetings, training, and professional development sessions to continuously strengthen instructional practice. ●
Perform other duties as assigned to support program operations.

Agency Expectations

Support agency initiatives by carrying out assigned duties accurately and efficiently, while following established processes and contributing to basic data collection, reporting, or documentation as required.
Use agency resources responsibly by following established procedures, safeguarding equipment and materials, and/or supporting cost-effective operations.
Work effectively with supervisors, coworkers, and cross-department teams to ensure clear communication, timely task completion, and a positive, respectful work environment.
Follow all safety protocols, policies, and procedures to maintain a safe work environment for staff, partners, and the public, and promptly report concerns or incidents.

QUALIFICATIONS & REQUIREMENTS:

MINIMUM QUALIFICATIONS:

Minimum of two years of experience teaching, facilitating, or leading activities for school-aged youth in a school, afterschool, camp, or community-based setting.
Demonstrated knowledge, experience, or expertise in the assigned content area. ●
Experience developing and implementing age-appropriate lesson plans and engaging instructional activities. ●
Strong classroom management, behavior management, and youth engagement skills. ●
Ability to differentiate instruction to support diverse learning styles, abilities, and developmental needs. ●
Proficiency with Google Workspace and other technology used to support instruction and program documentation.

PREFERRED QUALIFICATIONS:
● Bachelor’s degree or current enrollment in Education, Child Development, Human Services, Fine Arts, Performing Arts, STEM, Physical Education, or another related field relevant to the instructional area.
● Experience supporting youth with IEPs, 504 Plans, English Language Learners (ELLs), or diverse learning needs.
● Familiarity with Social-Emotional Learning (SEL), and trauma-informed practices. ● Experience in a DYCD, Community Schools, 21st Century, Beacon, school-based, camp, or other youth development program.
● Availability to work Monday through Friday during program hours.
● Bilingual or multilingual skills are welcomed. Fluency in Spanish, Mandarin Chinese, Russian, Hindi, Uzbek, or other commonly spoken languages is a plus.

KEY ATTRIBUTES:

●Instructional Excellence: Designs and delivers engaging, developmentally appropriate instruction that promotes learning, creativity, and skill development.

● Content Expertise: Demonstrates strong knowledge within the assigned instructional area and applies best practices to create meaningful learning experiences.

● Youth-Centered Approach: Builds positive relationships with youth while fostering a welcoming, inclusive, and supportive learning environment.

● Planning & Organization: Develops thoughtful lesson plans, prepares instructional materials, and manages classroom routines effectively.

● Adaptable & Growth-Oriented: Responds positively to changing priorities, incorporates feedback, and continuously improves instructional practice.

● Professional & Safety-Minded: Demonstrates professionalism, maintains confidentiality, follows agency policies, and prioritizes participant safety and well-being.

● Collaborative Team Player: Works effectively with program staff and leadership to support high-quality programming and positive youth outcomes.

JOB DETAILS

Hourly Salary: $20

Location: Commonpoint Bronx Center, 1665 Hoe Avenue, Bronx, NY 10460

Working schedule: Monday–Friday. Typical afterschool hours are approximately 2:45 PM–5:30 PM. Schedules may vary based on program needs and may include earlier start or end times, as well as full-day shifts during school breaks, holidays, training, meetings, and special events

How to Apply

Interested candidates should submit their resume and cover letter to avazquez@commonpoint.org

Commonpoint is seeking a warm, enthusiastic, and creative individual to lead a brand-new Mommy and Me class for caregivers and their young children (ages 6 months–3 years). This is a unique opportunity to help shape and grow a new program from the ground up at our Bayside location.

The instructor will be responsible for creating a welcoming, engaging, and developmentally appropriate experience for families through music, movement, sensory play, storytelling, and bonding activities.

Responsibilities

● Plan and lead 30–45 minute Mommy and Me sessions each Saturday morning

● Design age-appropriate activities that encourage bonding, socialization, and early childhood development

● Foster a warm and inclusive environment for families attending Commonpoint programs

● Communicate regularly with Commonpoint’s program coordinator and provide feedback to support program growth

● Help promote the program through community outreach or word-of-mouth (optional but encouraged)

● Adapt curriculum and activities based on class size and age ranges

Qualifications

● Prior experience teaching or working with young children (early childhood, preschool, daycare, or similar)

● Experience leading group activities such as music, movement, or sensory play preferred

● Energetic, reliable, and able to engage both children and adults

● Creative, flexible, and comfortable launching a new program at Commonpoint

● CPR/First Aid certification a plus

Compensation

● Paid hourly or per class (rate based on experience starting at $30)

● Opportunity to increase hours or classes as the program expands within Commonpoint Queens

Location: Bayside, Queens (In-person at Commonpoint Bay Terrace– 212-00 23rd Ave, Bayside N.Y. 11360)

Schedule: Saturday Mornings (1–2 classes to start; potential to grow)

To Apply

Please email your resume and a short note about your experience and interest to Valentina Lorca- Vlorca@commonpoint.org

We’d love to hear about any prior work leading classes, teaching, or working with families in community settings like Commonpoint.

Commonpoint is an equal opportunity employer

Swim instructors are key members of the Aquatics team and will report to the Director of Aquatics. The primary responsibilities are to provide private or group lessons to children and adults of all levels and abilities based on American Red Cross (ARC) standards and program requirements.

They are expected to create a fun, nurturing and educational environment with hands-on-learning and lesson planning from children to adults. Maintain supervision and care of each participant in the program. The instructor is directly responsible for communicating to the Director of Aquatics with any class concerns. Represent Commonpoint in a positive light at all times.

DUTIES AND RESPONSIBILITIES:

Responsible for instructing all swim lesson participants. This position is also responsible for the safety of each participant in the classes (private or group)

Instructors are responsible for coming to work 15 minutes prior to their scheduled start time.
Instructors are required to remain after class to answer participant and/or parent questions as needed, and clean up supplies.
Instructors evaluate students participating in swim lessons
Attends mandatory meetings and training sessions as scheduled.
Act immediately and appropriately to secure safety of patrons in the event of emergency.
Presents professional appearance (bathing suit and lifeguard shirt, and open shoes) and attitude at all times, as well as maintaining a high standard of customer service.
All other duties as assigned and appropriate.

QUALIFICATIONS & REQUIREMENTS:

Knowledge of and the ability to demonstrate skills in swim lessons instruction.
Ability to demonstrate skills as required for class content and use teaching aids such as kickboards.
Ability to work independently and possess energy and enthusiasm.
Ability to positively interact with the general public.

WORKING CONDITIONS

Indoor pool
Essential physical requirements include handling small children in the water, ability to swim 25 yards, lifting up to 50lbs, standing, stooping for periods of him such as climbing, standing, stooping for periods of time.
Physical effort/lifting, such as sedentary – medium – up to 50 pounds; heavy – over 50 pounds.
Indicate if required to work weekends and nights are requirements as a regular part of the job.
No traveling is required for this position

JOB DETAILS

Hourly Salary : $22.00- $30.00 depending on experience and current certifications

Location: Commonpoint Bronx Center, 1665 Hoe Avenue, Bronx, NY 10460

How to Apply

Interested candidates should submit their resume and cover letter to dvargasadames@commonpoint.org

DUTIES AND RESPONSIBILITIES:

Responsible for instructing all swim lesson participants. This position is also responsible for the safety of each participant in the classes (private or group)

Instructors are responsible for coming to work 15 minutes prior to their scheduled start time.
Instructors are required to remain after class to answer participant and/or parent questions as needed, and clean up supplies.
Instructors evaluate students participating in swim lessons
Attends mandatory meetings and training sessions as scheduled.
Act immediately and appropriately to secure safety of patrons in the event of emergency.
Presents professional appearance (bathing suit and lifeguard shirt, and open shoes) and attitude at all times, as well as maintaining a high standard of customer service.
All other duties as assigned and appropriate.

QUALIFICATIONS & REQUIREMENTS:

Knowledge of and the ability to demonstrate skills in swim lessons instruction.
Ability to demonstrate skills as required for class content and use teaching aids such as kickboards.
Ability to work independently and possess energy and enthusiasm.
Ability to positively interact with the general public.

WORKING CONDITIONS

Indoor pool
Essential physical requirements include handling small children in the water, ability to swim 25 yards, lifting up to 50lbs, standing, stooping for periods of him such as climbing, standing, stooping for periods of time.
Physical effort/lifting, such as sedentary – medium – up to 50 pounds; heavy – over 50 pounds.
Indicate if required to work weekends and nights are requirements as a regular part of the job.
No traveling is required for this position

JOB DETAILS

Hourly Salary : $22.00- $30.00 depending on experience and current certifications

Working schedule: Eg- Saturday and Sunday , 12pm- 4pm, Monday- Friday 3pm-7pm

Non Union Position

Location/s: Commonpoint Central Queens, 67-09 108th Street Forest Hills, Ny 11375

How to Apply

Interested candidates should submit their resume and cover letter to dakerley@commonpoint.org

Lifeguards are key members of the Aquatics team and will report to the Director of Aquatics. The primary responsibilities are to provide supervision of member swim and learn to swim lessons based on American Red Cross (ARC) standards.

She/He is expected to maintain supervision and care of each participant in the program. The lifeguard is responsible for communicating pool issues to the Director of Aquatics. Must represent Commonpoint Queens Central Queens in a positive light at all times.

DUTIES AND RESPONSIBILITIES:

Know and enforce the pool rules for guards and patrons
Check the supply cabinet to make sure there are appropriate first aid and pool maintenance supplies
Change lane lines according to the pool schedule
Keep pool deck free of any debris or equipment
Dispose of garbage on the pool deck
Test the chlorine and PH levels hourly
Read flyers and be aware of any new programs
Perform appropriate CPR or lifesaving techniques in case of an emergency
Lock pool and locker room doors at the end of the night

Qualifications & Requirements
– Current lifeguard certification

WORKING CONDITIONS

Ability to use discretion and anticipate dangerous aquatics situations
Ability to work independently
Ability to positively interact with the general public.
Indoor pool
Essential physical requirements include handling small children in the water, ability to swim 25 yards, lifting up to 50lbs, standing, stooping for periods of him such as climbing, standing, stooping for periods of time.
Physical effort/lifting, such as sedentary – medium – up to 50 pounds; heavy – over 50 pounds.
Indicate if required to work weekends and nights are requirements as a regular part of the job.
No traveling is required for this position

JOB DETAILS

Hourly Salary : $16.50- $18.00 depending on experience and current certifications

Working schedule: POOL IS OPEN FROM 6AM-10PM 7 DAYS PER WEEK. SHIFTS ARE 2-8 HOURS LONG.

Non Union Position

Location/s: Commonpoint Central Queens, 67-09 108th Street Forest Hills, Ny 11375

How to Apply

Interested candidates should submit their resume and cover letter to dakerley@commonpoint.org

Commonpoint is an equal opportunity employer

The Program Aide provides administrative, operational, and participant support to ensure the smooth day-to-day operation of the program. Working closely with the Program Director and program leadership, this role assists with daily logistics, participant supervision, attendance, family communication, recordkeeping, and program implementation while helping maintain a safe, organized, and welcoming environment for participants, families, and staff.

Across the agency, our seasonal and part-time staff play a crucial role in driving our initiatives forward by supporting daily operations, program delivery, and organizational goals.

RESPONSIBILITIES:

AGENCY EXPECTATIONS

● Support agency initiatives by carrying out assigned duties accurately and efficiently, while following established processes and contributing to basic data collection, reporting, or documentation as required.
● Use agency resources responsibly by following established procedures, safeguarding equipment and materials, and/or supporting cost-effective operations.
● Work effectively with supervisors, coworkers, and cross-department teams to ensure clear
communication, timely task completion, and a positive, respectful work environment.
● Follow all safety protocols, policies, and procedures to maintain a safe work environment for staff, partners, and the public, and promptly report concerns or incidents.

Daily Operations & Program Implementation
● Support the day-to-day implementation of program operations and activities.
● Assist with daily program setup, sign-in/sign-out procedures, participant transitions, and cleanup.
● Prepare materials, supplies, and activity spaces to support daily programming.
● Assist with participant supervision and engagement while promoting a safe, welcoming, and inclusive environment.
● Provide operational support during special events, field trips, and family engagement activities

Administrative & Operational Support
● Organize and maintain program binders, participant files, forms, and required documentation.
● Assist with attendance tracking, data entry, and administrative recordkeeping.
● Support staff scheduling communication, coverage updates, and routine operational coordination.
● Conduct reminder calls, follow-up communication, and routine outreach to participants and families.
● Assist with administrative documentation, operational communication, and program follow-through.
● Coordinate program materials, supplies, and room setup to support daily operations.
● Provide administrative and operational support that promotes efficient program implementation and reduces the day-to-day administrative burden on program leadership.

Operational Support & Compliance
● Assist with audits, monitoring visits, documentation, and operational follow-through.
● Maintain accurate attendance records, participant files, and required program documentation.
● Support inventory, purchasing requests, supply management, and facility readiness.
● Follow agency procedures, health and safety protocols, licensing requirements, and program policies.

Impact & Program Quality
● Assist with participant surveys, attendance tracking, and routine program reporting.
● Support quality improvement efforts by completing assigned follow-up tasks and documentation.
● Help maintain organized program records that support compliance and program quality.

Partnerships & External Relations
● Build positive relationships with participants, families, school personnel, and community partners.
● Provide excellent customer service through professional communication and follow-up.
● Participate in staff meetings, training, and agency initiatives.
● Represent Commonpoint professionally at all times.

QUALIFICATIONS & REQUIREMENTS:

●High school diploma or equivalent required; Associate’s degree or coursework toward a Bachelor’s degree in Education, Social Work, Human Services, Child Development, or a related field preferred.
● Minimum one (1) year of experience working with children or youth in an educational, recreational, afterschool, or community-based setting.
● Strong organizational, communication, and customer service skills.
● Ability to manage multiple tasks and work collaboratively in a fast-paced environment.
● Proficiency with Microsoft Office, Google Workspace, and online data management systems.
● Willingness to successfully complete all required background checks, clearances, and mandatory trainings

PREFERRED QUALIFICATIONS:
● Previous experience working in a Commonpoint or DYCD-funded program.
● Experience providing administrative or operational support in a youth-serving program.
● Experience with attendance systems, participant databases, or program documentation.
● Experience supporting family engagement and participant communication.
● Bilingual skills are welcomed.

KEY ATTRIBUTES FOR Program Aide
● Organized and detail-oriented with strong multitasking abilities.
● Excellent communication and customer service skills.
● Strong organizational and time-management skills with excellent follow-through.
● Ability to work collaboratively as part of a team while supporting multiple priorities.
● Proficiency with Microsoft Office, Google Workspace, and online data management systems.
● Commitment to providing safe, welcoming, and high-quality programming.

JOB DETAILS

Hourly Salary: $22.00-$25.00

Work Schedule: Monday–Friday. Typical afterschool hours are approximately 2:00 PM–5:30 PM. Schedules may vary based on program needs and may include earlier start or end times, as well as full-day shifts during school breaks, holidays, training, meetings, and special events. Up to 19 hours per week.

Location: MS 214: 1970 W Farms Rd, Bronx, NY 10460

How to Apply

Interested candidates are invited to submit their resume and cover letter to ftaveras@commonpoint.org. Please include the Role “Program Aide” you are applying for in the subject line. Due to the high volume of applications, only qualified candidates will be contacted for further consideration.

The Deck Supervisor manages the assigned shift, including supervision of on-deck staff, maintaining a safe and clean pool environment, and interacting with students and parents/guardians. This role requires expert-level knowledge of all levels of the swim curriculum and a strong understanding of management policies and practices.

Education & Experience:

High school diploma or GED preferred
Minimum of two (2) years experience as a swim instructor (required)
Experience as a youth sports instructor/coach, camp counselor, and/or teacher preferred

Certifications & Licenses:

Lifeguard Certification (required)
CPR/AED Certification (required)
First Aid Certification (required)

Work Environment:
While performing the duties of this job, the employee is regularly exposed to heat and humidity. Noise levels are typically moderate.

Pay Rate:
$20–$22 per hour ( Based on experience)

Benefits:

Leadership opportunities
Flexible hours
Great pay
Valuable work experience
Increased social opportunities
Future references and referrals

Requirements:

Ability to work with children
Excellent interpersonal, communication, and organizational skills
Availability to work weekend shifts only (Saturday and Sunday required)
Must pass background examinations (included with training)

Duties & Responsibilities:

Perform additional duties as assigned.

Conduct daily pre-shift meetings and prepare the deck for each shift.

Complete daily Deck Supervisor logs on assigned shifts and monitor student attendance.

Communicate with parents/guardians regarding student progress.

Coordinate tasks to ensure the cleanliness and organization of the pool facility.

Act as a substitute swim instructor when necessary.

Participate in required training and in-services.

How to Apply

Interested candidates are invited to submit their resume and cover letter to dvargasadames@commonpoint.org.

We are looking to employ a qualified Infant/Toddler Center Support Staff Teacher, who has a passion for instilling values in young children. The Infant/Toddler Center Support Staff Teacher should possess high energy and the ability to handle the demands of babies and toddlers with different personalities and needs. They should be a team player and work well with others.

To ensure success, the Infant/Toddler Center Support Staff Teacher should display patience, a gentle and nurturing personality and work with the lead teacher to assist each infant or toddler to mature cognitively and to develop gross motor & fine motor skills. They should be able to assist in developing the infants’ and toddler’s social skills as they interact with each other.

An individual hired as a Center Support Staff Teacher will report directly to the Director of the Early Childhood Center at the Samuel Field Center under Commonpoint. This position supports the curriculum, classroom environment, and child care as determined by the Director.

In this 19 hour per week – Part-time roll the Early Childhood Professional will support an Infant or toddler classroom.

Infant /Toddler Center Support Teacher Responsibilities:

• Support the lead and assistant teacher in guiding babies and toddlers through

education/development programs.

• Thinking on their feet and responding to each child’s needs efficiently.

• Displaying a patient and calm personality coupled with a loving approach to every child.

• Contributing positively to the behavior and social interaction of the children.

• Together with the teachers build secure relationships with the children and families.

• Working closely with all staff in the infant & toddler center and administration to ensure that guidelines are adhered to.

• Documenting the day’s events for parents.

• Reporting accidents, illness, and unusual behavior of children to the lead teacher, administration, and parents.

• Give bottles to infants/toddlers as provided by parents.

• Feed infants’ solid foods as age appropriate and provided by parents.

• Change diapers as needed.

• Soothe infants by singing to, rocking, holding and or cuddling them.

• Supervise infants on the floor as they play with age appropriate toys.

• Put infants in cribs and or toddlers on cots for nap time.

• Ensure play, sleep and changing areas are kept clean.

Infant/Toddler Center Support Staff Teacher Requirements:

• Must be 18 years of age or older

• High school diploma or GED

• Experience caring for children 3mnths-2yrs old

• CPR certified and trained preferred

• Meet annual professional development requirements, per Department of Health

• Complete background check including fingerprinting and health examination.

• A passion for working with babies and toddlers.

• Patient, nurturing and thoughtful.

• Good communication skills.

• Maintain discretion around children’s records.

• Must be able to bend to a child’s level and lift a minimum of 40 pounds.

• Must be able to spend extended periods of time sitting on the floor

Salary: $20/hour

How to Apply – Interested candidates are invited to submit their resume and cover letter to jdickter@commonpoint.org.

The Youth Worker supports the daily implementation of high-quality afterschool programming by helping create a safe, engaging, and inclusive environment for youth. Working alongside program leadership and frontline staff, the Youth Worker assists with participant supervision, activity implementation, positive youth development, and daily program operations while supporting DYCD and Commonpoint quality standards.

Across the agency, our seasonal and part-time staff play a crucial role in driving our initiatives forward by supporting daily operations, program delivery, and organizational goals.

Reports to the Program Director
Agency Expectations

● Work effectively with supervisors, coworkers, and cross-department teams to ensure clear communication, timely task completion, and a positive, respectful work environment.

● Follow all safety protocols, policies, and procedures to maintain a safe work environment for staff, partners, and the public, and promptly report concerns or incidents.

Role Expectations

Youth Supervision & Safety

● Supervise participants during program hours, transitions, trips, and special events. ● Maintain a safe, inclusive, and engaging environment while following all agency safety procedures. ● Support positive behavior using restorative and trauma-informed practices.

● Report incidents, injuries, and concerns according to agency procedures.

Program Implementation

● Support daily implementation of academic, enrichment, SEL, leadership, recreation, literacy, and STEM activities.

● Encourage youth participation and engagement.

● Prepare materials, assist with activity setup and cleanup, and support homework assistance as assigned.

● Assist with family events, showcases, and field trips.

Youth Development

● Build positive relationships and serve as a positive role model.

● Foster teamwork, leadership, communication, and social-emotional growth.

● Reinforce program expectations while encouraging youth voice and participation

Operations & Compliance

● Support attendance procedures and required program documentation.

● Maintain participant confidentiality and follow DYCD, DOE, and Commonpoint policies. ● Assist with emergency drills and complete all required training.

● Help maintain organized program spaces and materials.

Professionalism

● Work collaboratively with staff, and school partners.

● Communicate professionally and refer concerns to program leadership.

● Participate in meetings, training, and coaching while demonstrating professionalism, flexibility, and accountability

MINIMUM QUALIFICATIONS

● Must be at least 16 years of age.

● Must possess a high school diploma or equivalent OR at least one (1) year of experience working with children under 13 years of age.

● Staff must be at least 18 years old to supervise participants independently.

● Strong communication and interpersonal skills.

● Ability to build positive relationships with youth and work collaboratively with staff. ● Successfully complete all required background clearances and agency onboarding requirements.

PREFERRED QUALIFICATIONS

● Experience working in an afterschool, school, camp, recreation, or youth development setting. ● Experience supporting elementary and/or middle school-aged youth.

● Bilingual skills are welcome.

KEY ATTRIBUTES of a Youth Worker :

● Dependable, punctual, and follows through on assigned responsibilities.

● Adapts to changing program needs and responds positively to feedback.

● Represents the agency professionally while following all safety protocols and policies.

JOB DETAILS

LOCATIONS:

PS 206 – 61-21 97th Pl., Rego Park, NY 11374

PS 220 – 62-10 108th St., Queens, NY 11375

PS 144 – 69-20 Juno St., Forest Hills, NY 11375

Kids Korner @ CQ – 67-09 108th St., Forest Hills, NY 11375

Kids Korner @ SF – 58-20 Little Neck Pkwy., Little Neck, NY 11361

PS 16 – 41-15 104th St., Corona, NY 11368 (Spanish-speaking candidates are highly recommended.)

Kids Korner @ BXPS 214 – 1970 W. Farms Rd., Bronx, NY 10460

MS 3 – 2100 Lafontaine Ave., Bronx, NY 10457

To Apply: Send resumes to jobs@commonpoint.org.

Commonpoint reserves the right to revise or change job duties and responsibilities as the need arises.

Commonpoint is an equal opportunity employer/program.

Auxiliary aids and services are available upon request to individuals with disabilities

A youth worker is responsible for overseeing the safety and well-being of school-aged participants ranging from Kindergarten to 8th grade. They must be role models of the community, team players and are willing to be patient, flexible and understanding when teaching children. Youth workers are passionate about what they do and are enthusiastic to promote healthy decision making and responsibility in participants. They should be able to collaborate with their fellow coworkers in order to foster an enriching diverse environment for our students to thrive in.

Necessary Skills/Functions:

Able to supervise and foster students academic as well as non-academic skills.
Maintain a clean and safe classroom space.
Efficiently utilize time to help participants with homework and other academic needs.
Ability to demonstrate sensitivity to others as well as respond to incidents and act swiftly in emergency situations.
Excellent organizational skills, attention to detail and experience with basic computer software programs (Google Docs, Sheets, etc.)
Quick thinking/problem-solving skills.
Punctuality and adequate professionalism.
Must have excellent interpersonal skills as well as verbal and written communication skills.
Ability to take initiative and lead students in activities.

Duties:

Planning and implementing age appropriate and creative lesson plans and activities
Model positive guidance and effective classroom management to maintain safety and well-being and attention of all students.
Attend training and meetings when required.
Take daily attendance and snack count.

JOB DETAILS:

Schedule: Part Time, Monday-Friday, Afternoons
Location: 64-20 175th St, Fresh Meadows, NY 11365
Hourly Rate: $17.00-$19.00/hr (Rate based on education and experience)
Modality: In-Person
Non-Union Position

To Apply: Send resumes to Serila Saimon at ssaimon@commonpoint.org.

Commonpoint reserves the right to revise or change job duties and responsibilities as the need arises.

Commonpoint is an equal opportunity employer/program.

Auxiliary aids and services are available upon request to individuals with disabilities

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Commonpoint is an equal opportunity employer/program.
Auxiliary aids and services are available upon request to individuals with disabilities.
For further assistance contact TDD/ TTY at 1-800-662-1220.

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