Work at Commonpoint

The Assistant Controller is a key member of the Finance team and reports to the Controller. The primary responsibilities include all aspects of accounting, accounts payable, accounts receivable, monthly closing and reconciliations. The Assistant Controller assists the Controller in managing the department, ensuring compliance with GAAP and internal processes and controls, timely and accurate processing all transactions and entries impacting the organization’s books and records, and preparing associated schedules and reports. 

She/he/they is expected to use and apply accounting skills at full proficiency level to analyze and resolve accounting transactions, and initiate appropriate corrections, answering questions, and helping to train staff. The Assistant Controller interacts with staff across the organization. 

Responsibilities:

• Ensure an environment of appropriate internal controls and fiscal integrity that supports the effective and efficient operation and flow of information between Commonpoint’s programs and administrative functions, in accordance with all applicable legal, regulatory, funder and best-practice standards and requirements.
• Embrace a state of continual improvement.  Perform ongoing review of procedures with a goal to identify potential areas and ways to improve accounting efficiency, accuracy, transparency, and controls by leveraging technology, and improving and standardizing processes
• Work with Controller and team to develop and monitor cascading annual goals designed to help the department and organization implement Commonpoint’s strategic plan and realize Leadership’s priorities.
• Model an effective, positive culture for the Fiscal team emphasizing professionalism, clarity, customer service and competence.  Provide leadership in strengthening internal communications with staff at all levels throughout the organization; create and promote a positive and supportive work environment.  
• Maintaining the general ledger, chart of accounts, banking/treasury and other financial accounts, as well as being the primary person responsible for one of our affiliated consolidating entities. 
• Reviewing and or performing monthly bank reconciliations, journal entries, and monthly, quarterly and year-end financial close activities, and ensuring their timely, accurate and efficient completion.  Providing supporting schedules and documentation for periodic closing activities and overseeing junior staff work in their areas.
• Preparing other journal entries and data imports such as, but not limited to, those related to payroll (ADP), accounts payable (Stampli), various payment systems and credit card processors (Campsite, tractionRec, Blume, Donor perfect, etc)
• Compiling applicable supporting documentation to be included in agency-required cost reporting and IRS filings.  This includes the annual IRS Form 990 and similar State-required filings; cost reports, such as but not limited to CFR, NYC Indirect Cost Rate calculation, etc.
• Supervising; prioritizing work, resolving issues, reviewing team’s work, and monitoring workloads.
• Analysis and calculations of expenses, including allocation, integration and reclassifying areas such as wages and benefits, fixed assets, fixed allocations, etc. 
• Prepare periodic and ad-hoc analyses, reports and explanations of financial and accounting matters for Commonpoint senior and executive management, and other key external parties (government agencies, private funders, financial ratings agencies, regulators, lending entities, etc.)  
• Collaborate with program leaders and their support teams to explore how the central finance function can support program operations and to explain accounting procedures and processes.
• Serve on committees and task forces and participate in special projects as needed.
• Develop a broad understanding of Commonpoint’s accounting operations and serve as a backup to the Controller as needed.

Qualifications:

• Bachelor’s Degree strongly preferred from an accredited educational institution in Accounting, Finance or Business Administration and four or more years of progressively responsible professional accounting and/or financial management experience, including supervision of multiple accounting/financial functions and staff. Experience preferred in accounting within a complex, government grant-funded not-for-profit organization or equivalent.  
• Knowledge of current accounting and financial reporting methods and procedures, including complex financial transactions with expertise and experience covering Financial Accounting Standards Board (FASB) and Government Accounting Standards Board (GASB) rules and standards 
• Strong command of a variety of technologies including but not limited to MIP or similar accounting systems, MS advanced Excel, Word, PowerPoint, online banking portals, expense workflow processes, budgeting tools, closing/workflow software, etc.
• Proven ability to analyze and interpret fiscal and accounting data and to prepare appropriate statements; establish and maintain a general ledger and chart of accounts for a large, complex not-for-profit organization; and develop and maintain accounting and fiscal operations policies and procedures.
• Excellent communication skills (verbal and written), strong work ethic, and professionalism in engagement with supervisors, peers and junior staff within Commonpoint; and necessary external entities such as public and private funders, auditors, regulators and oversight agencies.
• Demonstrated experience in business process improvement involving information technology solutions and changes and improvements to accounting and fiscal systems and practices; and demonstrated ease in staff training and development.
• Leadership ability to work closely with other Commonpoint fiscal units (such as budget, grants and contracts, payroll) and programmatic divisions and multiple support units across Commonpoint in order to ensure efficient and effective operations overall.
• Commitment to, mentoring, training, and retaining a diverse and inclusive team and demonstrated ability to work effectively in a complicated work environment with a diverse constituency.
• Possessing personal qualities of integrity, credibility, and unwavering commitment to the Commonpoint mission; a proactive, hands-on, detail oriented strategic thinker.  Resourceful, respectful, patient, creative, organized, and an ability to “hit the ground running” and manage multiple projects through to completion and serve up expected results with minimal supervision.

COMPENSATION & BENEFITS: Salary range for this role is $105,000 – $125,000 commensurate with experience. Commonpoint provides a suite of competitive benefits including health insurance (including dental & vision), FSA, a 403(b) Plan and Pension Plan, Life Insurance, and a generous and flexible PTO system.

LOCATION & EXPECTATIONS: This position is hybrid, after completing a probationary period, with a minimum of 3 days per week in the office. The position reports to offices located in Forest Hills, NY. Presence at other locations within the five boroughs may be required, in addition to evening/weekend hours as needed.

HOW TO APPLY: Please submit a cover letter and resume to Jason at jrok@commonpoint.org

We are seeking an Assistant Director to provide administrative and program oversight for the CUNY Career Connect program, which delivers career development services to students at CUNY Hillels. This role combines direct student engagement with managerial and supervisory responsibilities to ensure high-quality, impactful services. This position requires a highly collaborative individual with strong interpersonal skills, a problem-solving orientation and excellent organizational skills. CUNY Career Connect is managed within the Commonpoint Department of High School & College Success and is supported by UJA-Federation of New York. 

This is a hybrid position, including travel and on-site visits to CUNY campuses across the boroughs, and in-office work at the Central Queens Center in Forest Hills. Occasional evening hours are required to support student engagement events and programming. The Assistant Director will report to the Director of Career Development for CUNY Career Connect. 

DUTIES AND RESPONSIBILITIES: 

Career Counseling & Student Support: 

● Provide one-on-one career counseling to students (e.g., resumes and cover letter review, interview preparation), on-site at CUNY Hillels and virtually 

● Design and facilitate career development workshops and events covering a variety of employment and professional topics 

● Build and maintain relationships with CUNY Hillel staff and other partners to guide program planning and oversee student engagement 

● Stay updated on best practices and trends in career development across industries. 

Career Ambassador and Student Internship program: 

● Oversee recruitment, training, event planning and supervision of career ambassadors

● Supervise a social media intern to support their work and career growth

● Oversee summer internship program(s) including recruitment, selection, participation, placements, tracking and event planning/facilitation 

Supervision & Program Management: 

● Supervise one full-time career coordinator and one part-time staff member 

● Support strategic planning, workflow management, and implementation of program priorities.

● Contribute to the design and evaluation of program strategies and services. 

Hillel Hubs Referral Program: 

● Oversee and build referral program for Hillel students 

Social Media & Communications: 

● Manage the program’s social media calendar and content 

● Create and publish content to promote opportunities and student engagement 

Data & Reporting: 

● Maintain accurate data, tracking systems, and evaluation tools to support grant reporting.

● Assist with data analysis and contribute to reports for funders. 

JFEW Scholarship Program: 

● Provide career and personal mentorship to a small caseload of JFEW Scholarship recipients

QUALIFICATIONS & REQUIREMENTS: 

● 2/3yrs+ professional experience in career development work or workforce development, preferably with college students 

● Master’s Degree preferred, in social work, counseling, human resources, or a related field

● Strong background in both individual and group career advising 

● Skilled and demonstrated experience in workshop facilitation and event management

● Superior relationship-building skills with individuals and professionals at all levels 

● Excellent project management and strategic planning skills 

● Experience in a supervisory role preferred 

● Experience with program design and evaluation preferred 

● Experience with case management, including knowledge of and/or ability to research and connect students with appropriate community resources 

● Highly organized and able to set priorities; attention to detail is essential. 

● Excellent written, verbal and interpersonal communication skills 

● Experience in developing content and managing social media platforms/online marketing tools

● Comfort working independently and collaboratively across multiple teams and campuses

● Proficiency in Microsoft Office, Google Workspace, and Internet research 

● Familiarity with Jewish culture and/or experience working with Jewish organizations (or willingness to learn)

● Ability to travel to multiple college locations across the boroughs and Forest Hills office

● Must be available to attend and facilitate occasional evening events or workshops 

GENERAL TASKS OF ALL COMMONPOINT STAFF 

● Promote and implement the Core Values of the organization. 

● Participation in all staff meetings and staff training seminars. 

● Participation in agency-wide programs and program committees, as assigned. 

● Active involvement as a supervisee in the supervision process. 

● Support the mission of Commonpoint. 

● Other tasks appropriate to the Commonpoint staff, as assigned 

BENEFITS AND PERKS 

The benefits package includes comprehensive health, vision, and dental insurance, along with life insurance and a pension plan. Employees can take advantage of a flexible spending account and commuter benefits to help manage expenses. Paid time off (PTO) and floating holidays provide flexibility for personal time and work-life balance. The agency also offers a voluntary 403(b) retirement plan for additional financial security. Employees can enjoy various agency perks, including access to fitness centers, pool clubs, and discounts on agency programs. Additionally, the agency supports professional development through a scholarship program and a mentorship program.

JOB DETAILS 

Annual Salary : $67,500 – $70,000 

Non Union Position 

Location/s: Central Queens/CUNY Hillels | Hybrid 

Commonpoint reserves the right to revise or change job duties as need arises. 

How to Apply 

Please submit a cover letter and résumé, as a Word or PDF document only, to kklein@commonpoint.org. Please indicate “Assistant Director, CUNY Career Connect” in the subject line. Due to the high volume of applicants, only qualified candidates will be contacted. 

Within our framework of holistic, strength-focused, and family-supported practice, an individual hired as the Bilingual Advisor in the High School and College Success division will report directly to the Director of the Postsecondary Programs. The Bilingual Advisor will work closely with the Director to oversee and support students at the Academy for Careers in Television & Film High School. This role involves providing advisement to students as they navigate their post-secondary options through individual meetings, the creation and execution of workshops and clinics for grades 9th – 12th, and collaborating with staff members at the Academy for Careers in Television & Film High School.

Education & Qualifications: 

● Master’s Degree in Psychology, Social Work, School Counseling, or a related course of study with a Bilingual – Spanish extension
● At least three years of experience working with adolescents in an urban environment, providing services that reduce barriers and facilitate educational success and social-emotional well-being
● Demonstrated ability to establish a strong rapport with an urban adolescent population and their families
● Prior workshop/seminar development and implementation experience is preferred; prior college counseling experience is strongly preferred
● Strong ability to create engaging and relevant activities for students and their families connected to college
● Must have excellent organizational, teamwork, verbal, and written communication skills
● Must have a commitment to work from a strength-based and/or youth development perspective
● Deep understanding of positive youth development, education learning standards, and issues facing immigrant and first-generation youth in the U.S.
● College guidance experience and strong knowledge of the college application, financial aid, and scholarship process
● Strong knowledge of other post-secondary pathways: vocational/trade schools and certificate programs

 

Responsibilities: 

● Travel to and provide post-secondary support at the Academy for Careers in Television & Film High School
● Carry out individual and group college advisement
● Assist students with their college choice, post-secondary exploration, and completion of all post-secondary education applications, including CUNY, SUNY, CommonApp, FAFSA, TAP, Excelsior, Dream Act, etc.
● Assist students with uploading documentation for other financial aid applications: CSS Profile
● Assist students with completing and uploading necessary documentations who are opportunity eligible: CD, SEEK, HEOP, EOP
● Ensure students are updating their Overgrad accounts
● Support the College Office staff in keeping track of students’ data via Google Sheets
● Support students who are looking for alternative post-secondary options: gap year programs, military, vocational and trade schools programs, certificate program opportunities, etc.
● Ensure each student creates a clear, attainable postgraduate plan
● Collaborate with Commonpoint and school staff to offer college readiness activities to the broader student population and to create a culture of college anticipation in the school
● Develop and provide college and career readiness activities and workshops for 9 – 12th grade students and families within the community connected to post-secondary success
● Assist in scheduling speakers and panels related to college issues, as well as college visits and tours
● Maintain proper documentation of student information and meeting attendance/notes
● Act as a liaison with admission offices in collaboration with school leadership as we develop deeper connections with institutions
● Participate in staff training and meetings, including school retreats and professional development
● Identify gaps in services based on best retention practices to create programs/workshops to improve student success
● Develop student records and portfolios, including academic monitoring and an early warning system to address risks to retention
● Work and collaborate with Commonpoints Elevate – Persistence team to effectively transition graduating seniors into college or other post-secondary pathways
● Provide outreach and schedule check-ins with TvF alumni
● Build strong partnerships to support NEST program students, such as CUNY Project Reach.
● May require overnight travel
● Ability to work evenings, as needed

General Tasks of Commonpoint Staff: 

● Promote and implement the Core Values of the Community Center.
● Participation in all staff meetings and staff training seminars. 

● Participation in agency-wide programs and program committees, as assigned.
● Active involvement as a supervisee in the supervision process.
● Support the mission of Commonpoint. 

● Other tasks appropriate to Commonpoint’s staff, as assigned. 

Commonpoint reserves the right to revise or change job duties and responsibilities as the need arises. 

Commonpoint is an equal-opportunity employers/programs. Auxiliary aids and services are available upon request to individuals with disabilities.

To Apply: Please submit a cover letter and résumé, as a Word or PDF document only, to CLiu@commonpoint.org. Please indicate “Bilingual Advisor” in the subject line.

Due to the high volume of applicants, only qualified candidates will be contacted. 

Salary Range: $50,000-$ 60,000 

The Opportunity Youth Programs at Commonpoint provide services to out of school and out of work youth, ages 18-24. Opportunity Youth Programs include GED classes, Vocational Training Classes, Internship, and Employment Assistance. We serve youth who have dropped out of high school, are pregnant or parenting, receiving foster care services, are engaged with the juvenile justice system, experiencing homelessness, had an IEP in high school, reside in high poverty areas, or who are unemployed. 

This is a fast paced position that requires strong analytical and customer service skills and excellent problem-solving ability. Candidates should be outgoing, self motivated, and able to work independently. In addition, the Case Manager must be highly organized and able to manage multiple priorities simultaneously. The Case Manager is expected to demonstrate direct knowledge of the agency’s mission, offerings, and student base, and to innovate and advocate for organizational change. 

DUTIES AND RESPONSIBILITIES: 

The Case Manager will: 

● Manage a caseload of 25-30 participants for the Opportunity Youth programs 

● Conduct intake assessments and assist with eligibility documentation collection 

● Complete all required paperwork and documentation related to participants enrollment and completion of program 

● Provide participants with individual and group mental health support 

● Monitor participant program performance and attendance (i.e., employment upgrades, work-readiness, training, advanced training, work site visits) 

● Provide detailed case notes and data entry on participants 

● Assist in the development and implementation of Individual Services Strategy for each participant 

● Identify and coordinate supportive services for participants, including referrals to community-based programs to remove barriers from participation and/or achieving success in the program. 

● Provide crisis intervention when necessary, appropriate referrals, and home visits when needed.

● Maintain effective communication and rapport with participants, staff, and support systems.

● Conduct care coordination with the outside treatment providers/referrals with the goal of improving participants well-being and progress 

● Case manager will facilitate wraparound services for students on all aspects of the program under Opportunity Youth. 

● Work support and or scope of the job may change to meet programmatic, funder and agency needs 

EDUCATION, EXPERIENCE, AND REQUIRED COMPETENCIES 

● High school diploma or equivalent required. Bachelor’s degree (BA) preferred in Human Services, Psychology or related field required. 

● 3+ years of case management experience with opportunity youth 

● Demonstrated ability in youth development and Demonstrate cultural competency through familiarity in working with people from a very diverse number of backgrounds 

● Proven experience with participant navigator services including but not limited to public assistance, healthcare, financial, legal and social support. 

● Experienced working with MS Office, primarily Excel, Word and PP, knowledgeable in Google applications, primarily in Sheets, Docs, and Slides. Proficient in Computer navigation as well as PDF.

● Support with Work Readiness Documentation 

● Bilingual preferred. 

Location: Must travel to various locations within Queens, Brooklyn, Bronx. 

Schedule: Mon-Fri. 8am-4pm, or 9am-5pm or 10am-6pm with occasional evenings and weekends In-person assignment. 

Salary: $55,000 

To Apply: Please email your resume to Vpineros@commonpoint.org

The goal of the Opportunity Youth Programs at Commonpoint Queens is to proThe goal of the Opportunity Youth Programs at Commonpoint is to provide a career pathway for opportunity youth through a continuum of services including literacy and math instruction, HSE test preparation, work readiness training, college and career exploration, paid work experience, advanced occupational training and industry credential attainment. The programs support opportunity youth at any educational level, providing on-ramps at various levels through three program components, each supported by case management and wrap-around services. 

DUTIES AND RESPONSIBILITIES:

The Case Worker will: 

● Manage a caseload of 25-30 participants for the Opportunity Youth programs 

● Conduct intake assessments and assist with eligibility documentation collection 

● Complete all required paperwork and documentation related to participants enrollment and completion of program 

● Provide participants with individual and group mental health support 

● Monitor participant program performance and attendance (i.e., employment 

upgrades, work-readiness, training, advanced training, work site visits) 

● Provide detailed case notes and data entry on participants 

● Assist in the development and implementation of Individual Services Strategy for each participant 

● Identify and coordinate supportive services for participants, including referrals to community-based programs to remove barriers from participation and/or achieving success in the program. 

● Provide crisis intervention when necessary, appropriate referrals, and home visits when needed. ● Maintain effective communication and rapport with participants, staff, and support systems. ● Conduct care coordination with the outside treatment providers/referrals with the goal of improving participants well-being and progress 

● Collaborate with support staff to address the individual needs of the participants. ● Case manager will facilitate wraparound services for students on all aspects of the program under Opportunity Youth. 

● Work support and or scope of the job may change to meet programmatic, funder and agency needs 

● Conduct weekly outreach to the individuals on your caseload. 

EDUCATION, EXPERIENCE, AND REQUIRED COMPETENCIES

● Bachelor’s degree in Human Services, Psychology or related field required. 

● 3+ years of case management experience with opportunity youth 

● Demonstrated ability in youth development and Demonstrate cultural competency through familiarity in working with people from a very diverse number of backgrounds 

● Proven experience with participant navigator services including but not limited to public assistance, healthcare, financial, legal and social support. 

● Experienced working with MS Office, primarily Excel, Word and PP, knowledgeable in Google applications, primarily in Sheets, Docs, and Slides. Proficient in Computer navigation as well as PDF. 

● Bilingual or multilingual is highly preferred, preferably in Spanish, Haitian Creole, or Bengali. 

SPECIFICATIONS FOR PHYSICAL REQUIREMENTS:

Ability to travel to multiple service sites within the agency. 

○ Schedule: Monday-Friday 9am-5pm, In person 

○ Location: 1665 Hoe Avenue, Bronx NY 10460 

○ Salary: $55,000 

To Apply: Send resume to the Bronx Director of Supportive Services, Jazmine Holder jholder@commonpoint.org

Commonpoint Queens is looking for a qualified Case Worker for our Tikvah Program. The Case Worker serves as a welcoming pathway for the Persian community into Commonpoint and other UJA funded community based organizations..  They will serve as the primary person assessing and providing comprehensive case management services to individuals and families within the Persian community. The Case Worker will be responsible for conducting phone assessments, scheduling individual appointments, completing all program paperwork within the agency’s client management system, and completing reporting to the funding source, as needed.

Commonpoint Queens operates under a framework of holistic (social, emotional, physical, and cognitive) services, Human Development Model of a family-supported, strengths based interventions, and hope-engendering practice. An individual hired for this Case Work position will report to the Senior Director of our Resilience Program.

Duties and Responsibilities:

• Complete phone assessments with all callers, make referrals within Commonpoint and the community as appropriate, and invite in for face to face meetings those clients who need further assessment and attention.
• Coordinate the delivery of food packages from the agency’s Kosher food pantry to clients in need.
• Oversee referrals to the benefits & entitlement specialist for those participants who qualify for such programs.
• Submit NYLAG referrals for clients who can benefit from legal and financial consultations 
• Oversee referrals to our Adult Employment Program and follow up as indicated 
• Assist older adult clients with enrolling in homecare, Social Security and other related services and entitlements
• Attend additional training to increase knowledge of government benefits 
• Assist working age clients with creating a plan for self sufficiency 
• Attend outside provider meetings and occasional client home visits.
• Conduct outreach as needed 
• Along with Senior Director, meet with Rabbis and other community leaders to provide program updates 
• Work in a collaborative team, including participation in staff meetings, case conferences, funder meetings, and staff development to support participant progress
• Complete all necessary paperwork and data entry for program participants and track metrics
• Provide similar services for other clients within the same department as part of a team as time permits.
• Occasional evening and weekend hours required

Specifications for Education:

• Bachelor’s Degree 

Additional Qualifications:

• Ability to speak Farsi 
• 1- 2 years experience providing case management for adults and older adults, at least half the work will be with older adults
• Preference 1-2 years experience supporting clients navigating at least one of the following: Economic Self Sufficiency, Employment, Public Assistance, Medicare, Medicaid, homecare services for older adults
• Experience working with adults and families struggling with changing and challenging situations
• Familiarity with Nassau County public benefits preferred
• Interest working with the Jewish community
• Computer Literate
• Ability to travel independently to Great Neck and Little Neck 

Hours: Full Time 

M-F (9am-5pm, option to work Sundays instead of a weekday or start later in day)

Location: HYBRID.  Commonpoint Sam Field Little Neck location and Great Neck Parter sites. 

Salary $52,000 (or for interested applicant currently employed in Refugee Resettlement team- willingness to consider matching current salary)                                                            

Start Date: ASAP

To Apply: Please send resume and cover letter to LKraut@commonpoint.org

Within our framework of a holistic, strength-focused, and family-supported practice, an individual is hired as a Persistence Advisor in the High School and College Success division and will report directly to the Assistant Director of College Access & Persistence. The Persistence Program provides individual academic and social-emotional support services to our new, continuing, and transfer students. Supports include assisting with transition and enrollment, providing resources and opportunities for students to explore career and degree options as well as self-advocacy skills. 

Education & Qualifications: 

● Master’s degree required, preferably in Social Work, Counseling, School Counseling, School Psychology, or a related field from an accredited university; ● Bilingual – Spanish extension is strongly preferred; 

● 2-3 years of graduate school field placement or work experience within either a youth-focused or education-focused agency; 

● Prior experience working with high school and college students is a plus; ● Highly detail-oriented and organized approach to tasks, while able to meet competing deadlines; 

● Exceptional communication skills: verbal, written, interpersonal (phone and in-person); 

● Demonstrates unequivocal passion for closing the achievement and opportunity gap;

● Self-starter who can work independently and collaboratively in a group, is team-oriented, and has a growth mindset; 

● Willing to do what it takes to get the work done (whether it is their specifically assigned task or not); 

● Proficient in Google Suite, and experience using Database/CMS program preferred (e.g., Salesforce, National Student Clearinghouse); 

● Must be able to travel; 

● Prior workshop/seminar development and implementation experience preferred; prior college counseling experience strongly preferred; 

● Must have excellent organizational, teamwork, verbal, and written communication skills; 

● Must have a commitment to work from a strength-based and/or youth development perspective. 

Responsibilities: 

● Create engaging and relevant activities for students and their families connected to college success. 

● Ability to work evenings and weekends. 

● May require overnight travel. 

● Ability to travel to multiple sites, including CUNY and SUNY college campuses. ● Foster and manage relationships with college personnel, including college administrators, professors, and staff who provide student support services. ● Experience working with a diverse group of students and the ability to support students as a liaison. 

● Strong relationship-building and group facilitation capabilities, incorporating cross-cultural sensitivity. 

● Deep understanding of positive youth development, education learning standards, and issues facing immigrant and first-generation youth in the U.S.

● College guidance experience and strong knowledge of college applications, opportunity programs (HEOP/SEEK/CD/EOP), financial aid and scholarship process, and college portals. 

● Ability to research and develop opportunities for alumni. 

● Ability to develop partnerships, work with and in teams. 

● Takes initiative and can solve problems. 

● Energized by the idea and process of creating and implementing new initiatives. ● Identify gaps in services based on best practices in retention and create programs to improve student success. 

● Develop student records and portfolios, including academic monitoring and an early warning system to address risks to retention. 

● Maintain a schedule for regular outreach to program students via phone, text, email, virtual, and in-person communications. 

● Build positive rapport with students to serve as a person of impact and influence throughout their post-secondary journey. 

General Tasks of Commonpoint Staff: 

● Promote and implement the Core Values of the Community Center. ● Participation in all staff meetings and staff training seminars. 

● Participation in agency-wide programs and program committees, as assigned. ● Active involvement as a supervisee in the supervision process. ● Support the mission of Commonpoint. 

● Other tasks appropriate to Commonpoint’s staff, as assigned. 

Commonpoint reserves the right to revise or change job duties and responsibilities as the need arises. 

Commonpoint is an equal-opportunity employers/programs. Auxiliary aids and services are available upon request to individuals with disabilities.

To Apply: Please submit a cover letter and résumé, as a Word or PDF document only, to Sabita Periatambi at speriatambi@commonpoint.org. Please indicate “Persistence Advisor” in the subject line. Due to the high volume of applicants, only qualified candidates will be contacted. 

Salary Range: $50,000-$ 60,000 

Within our framework of a holistic, strength-focused, and family-supported practice, an individual hired as a College Success Advisor in the High School and College Success portfolio of services will report directly to the Director of College Access and Persistence.

Education & Qualifications: 

● Master’s Degree in Psychology, Social Work, School Counseling, or related course of study strongly preferred.
● At least three years’ experience working with adolescents in an urban environment, providing services that reduce barriers and facilitate educational success and social-emotional well-being.
● Demonstrated ability to establish strong rapport with an urban adolescent population and their families.
● Prior workshop/seminar development and implementation experience preferred; prior college counseling experience strongly preferred.
● Strong ability to create engaging and relevant activities for students and their families connected to college.
● Ability to work evenings, as needed.
● Must have excellent organizational, teamwork, verbal, and written communication skills.
● Must be committed to work from a strength-based and/or youth development perspective.
● Foster and manage relationships with college personnel, including college administrators, professors, and staff who provide student support services.
● Experience working with a diverse group of students and the ability to support students and hold them accountable as appropriate.
● Strong relationship-building and group facilitation capabilities, incorporating cross-cultural sensitivity.
● Deep understanding of positive youth development, education learning standards, and issues facing immigrant and first-generation youth in the U.S.
● College guidance experience and strong knowledge of the college application, financial aid, and scholarship process.
● Bilingual in Spanish is Mandatory.

 Responsibilities: 

● Collaborate with staff to offer college readiness activities to the broader student population and to create a culture of college anticipation in the school.
● Create pathways for student-athlete success through completion of a post-secondary plan.
● Participate in regular meetings with school-based and agency staff on college and career readiness.
● Develop activities that enhance exploration of college as a post-secondary choice and option.
● Collaborate with athletic coaches to aid in the creation of athletic and academic portfolios
● Build a partnership with NCAA/NAIA/NJCAA
● Partner with school coaches to track athletic performance and identify recruitment opportunities
● Organize information sessions for families on college sports
● Provide direct individual and group college advisement.
● Arrange for student participation in college fairs, tours, and retreats, including Division I and II sports teams
● Arrange speakers and panels related to college issues.
● Provide information on financial aid and planning, and assistance with FAFSA and scholarship applications, as well as applications to SEEK, EOP, HEOP, and College Discovery programs.
● Provide assistance with college choice, exploration and completion of college applications in a timely manner.
● Provide workshops for parents on financial aid and the college choice and application process to inform and to attain their support for a college option.
● Regularly update student contact information.
● Provide parent orientation for students proceeding on to college in collaboration with school staff.
● Plan and implement regular outreach and meetings for alumni in collaboration with school leadership to ensure overall success through the transition to college life.
● Act as a liaison with college admission offices in collaboration with school leadership as we develop deeper connections with institutions.
● Conduct periodic surveys of school alumni and prepare statistical reports.
● Maintain all required statistical and narrative documentation.
● Participate in staff training and meetings, including school retreats and professional development.

General Tasks of Commonpoint Staff: 

● Promote and implement the Core Values of the Community Center.
● Participation in all staff meetings and staff training seminars. 

● Participation in agency-wide programs and program committees, as assigned.
● Active involvement as a supervisee in the supervision process.
● Support the mission of Commonpoint. 

● Other tasks appropriate to Commonpoint’s staff, as assigned. 

Commonpoint reserves the right to revise or change job duties and responsibilities as the need arises. 

Commonpoint is an equal-opportunity employers/programs. Auxiliary aids and services are available upon request to individuals with disabilities.

To Apply: Please submit a cover letter and résumé, as a Word or PDF document only, to Corina Liu at cliu@commonpoint.org. Please indicate “College Success Advisor, Bronx” in the subject line. Due to the high volume of applicants, only qualified candidates will be contacted. 

Salary Range: $55,000-$ 65,000 

The Community School Director is responsible for managing the day-to-day operations of Commonpoint and the Office of Community Schools programming at John Bowne High School in Queens, NY. The Community School Director is on-site at the school 5 days a week, and is responsible for management, integration, and coordination of student and family support services at the school, as well as programming and partnerships.

The Community School Director is responsible for arranging, coordinating, and implementing the initiative’s strategies, services, and resources in consultation with the school administration. Liaises with the school, other Community-Based Organization (CBO) partners and vendors, and city agencies on behalf of the initiative at the school level; participates in the development and manages the implementation of the Community Schools Model consistent with the requirements of the grant and with the expectations of the principal and Commonpoint. The Community School Director participates in weekly and monthly attendance meetings and meetings with stakeholders as needed.

Within our framework of a holistic, strength-focused, and family-supported practice, an individual hired as the Community School Director in the High School and College Success division will report directly to the Senior Director of High School & College Success.

 Education & Qualifications: 

● Master’s degree in Education, Social Work, Mental Health Counseling or Administration is required.
● LMSW preferred, SIFI certification is a plus.
● At least three (3) years working with adolescents in an urban environment providing services that reduce barriers, facilitate educational success, and social-emotional well-being.
● Candidates must possess excellent interpersonal, public speaking, writing, organization, problem-solving, and management skills. Successful candidates will possess the ability to work collaboratively, demonstrate professional presence, and establish and maintain effective working relationships with diverse staff and clientele.
● Ability to effectively balance and manage multiple projects with competing priorities.
● Intermediate level knowledge of Microsoft Office Suite and G-Suite; use of the internet required in
online reporting systems for data entry.
● Ability to travel to our multiple locations.
● Fiscal Management experience with grants.
● Flexible schedule and willingness to work school hours, as well as some weekends/evenings for parent/teacher conferences and school or agency events
● Interest in adolescent development, academic improvement, social emotional learning, Family and/or community organizing, working with school communities, and Community Schools.
● Excellent written and verbal communication skills.
● Proficiency in Spanish, Cantonese, or another of the 8 DOE most common languages is a plus

Responsibilities: 

● Supervise a team to deliver high quality services to the students at John Bowne High School.
● Work hand-in-hand with CBO staff and school administration to increase school-wide attendance, improve school culture, and eliminate barriers to success for the student population.
● Ability to administer outcomes-based youth programming, including planning, staffing, budgeting, and maintaining accurate records.
● Identify roadblocks to the successful implementation of services, community-based and mental health services, and strategize solutions in consultation with the school leadership team and
● Ability to regularly track and report on the evidence of impact, monthly dashboards, and assets and
needs assessments.
● Host two community forums a year to connect with families to resources and offerings within the role.
● Fiscal oversight of multiple budgets.
● Ability to host school-wide initiatives and events to serve the entire student population
● Facilitate a coordinated, coherent climate and culture plan that includes consistent expectations, incentives, and team-building activities at the direction of agency leadership.
● Establish and support the facilitation of case conferencing dedicated to identifying students exhibiting one or more barriers, identifying appropriate interventions, and revisiting these students at subsequent meetings.
● Establish, co-plan, and lead semi-monthly collaborative meetings to ensure ongoing communication and coordination of efforts or other site-based partnerships.
● Develop and distribute program reports to school leadership, teacher teams, and partners.
● Participate in ongoing personal professional growth activities and relevant agency-required meetings.
● Must attend all required Community School convenings.
● Communicate regularly with Commonpoint management and others to monitor progress and discuss implementation support strategies.
● Serve as a thought partner to the school leadership team (attend all cabinet and SLT meetings).
● Work with the parent coordinator to ensure families have meaningful opportunities to participate in the school.

General Tasks of Commonpoint Staff: 

●Promote and implement the Core Values of the Jewish Community Center. 
● Participation in all staff meetings and staff training seminars.
● Participation in agency-wide programs and program committees, as assigned. 
● Active involvement, as a supervisee, in the supervision process. 
● Support the mission of Commonpoint.
● Other tasks appropriate to Commonpoint staff, as assigned.

Commonpoint is an equal-opportunity employers/programs. Auxiliary aids and services are available upon request to individuals with disabilities.

To Apply: Please submit a cover letter and résumé, as a Word or PDF document only, to hliverpool@commonpoint.org. Please indicate “JBHS-Community School Director” in the subject line. Due to the high volume of applicants, only qualified candidates will be contacted. 

Salary Range: $70,000-$ 75,000 

Under the supervision of the Director of Outreach & Recruitment and the Director of Workforce, the Outreach and Recruitment Coordinator is responsible for conducting all daily outreach, recruitment, and assessment from workforce programming at the Bronx site. The Coordinator of Outreach & Recruitment will adhere to Commonpoint’s framework of a holistic (social, emotional, physical, and cognitive) Human Development Model of a family-supported, strength-focused, and hope-engendering practice.

The representative must have the ability to work effectively with populations representing diverse social, economic, cultural, ideological, and ethnic backgrounds, life experiences and abilities, including community members, students, funders, and staff. The coordinator is expected to demonstrate direct knowledge of the agency’s mission, offerings, and student base, and to innovate and advocate for organizational change.

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Essential Duties and Responsibilities

Outreach & Recruitment

• Communicating with diverse communities, ethnicities, and applying the understanding of workforce development strategies and population need
• Conducting daily outreach and recruitment duties such as social media management (Assist in managing social media accounts to promote outreach and recruitment), answering phone calls/text messages, and emails
• Conducting outreach in-person to support recruitment efforts from all 5 boroughs of NYC, high level understanding of the Bronx (including but not limited to street-canvassing, tabling events, and networking opportunities)
• Recruitment for all Bronx programming, including attending fairs, networking events, community events, and school partner events.
• Monthly community event organizing, information sessions, and workshops
• Comfortable with field work in diverse multicultural urban environments/ comfortable traveling throughout the 5 NYC boroughs
• Be metrics and systems-oriented and comfortably meet outreach and recruitment monthly metric supporting over 500 clients monthly
• Performs client data tracking, collection, and monthly reporting of outreach and recruitment strategies. Referral sources i.e. calls, website, internet, direct referrals, etc.
• Support in the development of a database of stakeholders and community partners that will support ongoing recruitment and enrollment goals for the Bronx portfolio
• Sets the tone for inclusive, compassionate, respectful, empathic culture with potential community partners, participants, and families.
• Develop and implement annual work plans for outreach programs relating to the Bronx key initiatives.
• Implement, develop & evaluate the outreach department to ensure we get the best candidates
• Develop outreach presentation materials using graphic design platforms.
• Support with client intakes and enter client data and demographics into Salesforce and other funder mandated databases. Assist as needed.
  

Qualifications

• Bachelor’s degree required (Bachelors in Health and Human Services, Public Health, or Health Administration preferred), Masters desired.
• Proven three to five years working in outreach and recruitment for workforce development contracts, WIOA, Adult Literacy, Community-based programming, Youth Programming etc
• Proven experience working with quantitative and qualitative data tracking and analysis for evaluative program performance
• Strong Customer Service skills, ability to build rapport and partnerships with stakeholders and maintain daily communication with stakeholders, partners and, clients
• Excellent Written and Verbal communication skills
• Ability to use quick independent judgment and initiative
• Ability and proven experience effectively using Microsoft excel/Google Workspace applications
• Knowledge in developing accountable system based on contract requirements
• Experienced in identification of needs, placement and linkage strategies for participants
• Fluency in Spanish or French preferred
  

Salary: $55,000-$65,000

TO APPLY: Please send resume and cover letter by email to saltidor@commonpoint.org.

Commonpoint is an Equal Opportunity Employer/Program

Are you a self-starter with an entrepreneurial spirit?
Do you thrive in fast-paced environments, enjoy owning projects from start to finish, and take pride in building strong relationships? If you’re passionate about nonprofit fundraising, relationship-building, and creating meaningful events, this is the role for you.

The Development Associate plays a key role on Commonpoint’s Development team, with a focus on individual giving, donor engagement, and event coordination. This position is responsible for identifying, cultivating, and stewarding donors while also planning and executing major fundraising events such as our annual gala, community events, and intimate donor gatherings. The Development Associate will work closely with senior leadership and other internal teams to deepen donor relationships and grow philanthropic support for Commonpoint’s mission.

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Key Responsibilities

Individual Giving and Donor Relations

• Identify, research, cultivate, and solicit individual donor prospects.
• Schedule donor and prospect meetings for the CEO, CAO, COO, CSO, and Board members.
• Prepare briefing materials and background information for donor visits and solicitations.
• Recommend personalized solicitation and stewardship strategies.
• Draft and personalize acknowledgment letters, donor updates, and impact reports.
• Help maintain accurate donor records and actions in DonorPerfect and other tracking systems.
• Support donor follow-up communications and stewardship with assistance from the Development Administrative Associate.
• Manage cultivation tracking systems and contribute to the development of donor proposals and reports.
  

Event Planning and Execution

• Lead logistics for signature events, including the annual gala, community celebrations, volunteer events, and donor cultivation/stewardship events.
• Collaborate with vendors, honorees, staff, and volunteers to ensure seamless event execution.
• Assist with event marketing, sponsorship outreach, guest list management, and post-event follow-up.
• Track and evaluate event performance and donor engagement outcomes.
  

Special Fundraising Initiatives

• Develop and implement targeted fundraising campaigns and program-specific appeals.
• Work with program teams to gather stories, impact data, and content for donor engagement.
• Support grant submissions and reporting as needed.
• Develop and manage an alumni engagement strategy to build long-term relationships and support.
  

Administrative and General Support

• Maintain development operations, including list management, mailings, and correspondence.
• Track deadlines and deliverables for campaigns, meetings, and events.
• Assist with other fundraising and communications tasks as needed.

Qualifications

• B.A. required
• 2–3 years of relevant experience in nonprofit fundraising, individual giving, or event planning.
• Excellent organizational, time-management, and interpersonal skills.
• Strong writing and verbal communication skills.
• Comfortable working independently and collaboratively on multiple projects simultaneously.
• Experience with Google Suite; proficiency in DonorPerfect or other donor databases preferred.
• Flexibility to work occasional evenings and weekends for donor events.
  

This role is ideal for someone eager to grow their career in nonprofit fundraising, gain direct exposure to donor strategy and relationship management, and help shape the future of an agency that serves over 100,000 New Yorkers each year.

Work Environment

This position is in-person, with local travel required.

PHYSICAL DEMANDS

• May need to lift/carry up to 25 pounds of boxes.

Location: Commonpoint Sam Field Center 58-20 Little Neck Parkway, Little Neck, 11362 or Central Queens 67-09 108th Street, Forest Hills 11375 or Midtown Manhattan
Schedule: Monday-Friday, 9:00 am – 5:00 pm with some evenings and weekends required for events

Salary/Benefits: 

Commonpoint offers compensation commensurate with skills and experience and includes a competitive benefits package. Salary for this position will be between  $60,000-$72,000.

TO APPLY

• Resume and cover letter by email to jvladimir@commonpoint.org
• Please put “Development Associate Search” in the subject line
• Attachments must be in .doc or .pdf format; do not include your resume in the body of your email

Commonpoint is an Equal Opportunity Employer/Program

Commonpoint is a non-profit, multi-service agency with 82 sites throughout New York City that provides a diverse array of programs and services to over 100,000 people. Our mission is to sustain and enhance the quality of family and individual life for all members of our community, regardless of religion, ethnic or cultural background, national origin, gender identity or expression, sexual preference, age, or disability, within a pervasive and inclusive environment that facilitates individual growth, meets individual needs and builds community. We accomplish this mission through a broad range of social, educational, and recreational services that reach community members of all ages and backgrounds.

The Director of Health & Wellness is a key leadership role responsible for developing, managing,  and growing health and wellness programs at Commonpoint Bronx. This role will lead wellness  initiatives, oversee the Aquatics Coordinator, and contribute to strategic planning and budget  management. The Director will ensure that programming aligns with Commonpoint’s mission of  strengthening communities and empowering individuals through access to meaningful health and  fitness opportunities. 

Key Responsibilities 

• Oversee daily operations of all health and wellness programs, including fitness, group  exercise, and aquatics. 

• Supervise and support the Aquatics Coordinator and assist in managing scheduling,  staffing, and program development for aquatics. 

• Recruit, train, and evaluate wellness staff and instructors. 

• Collaborate with senior leadership to manage and monitor the health and wellness  department budget. 

• Assess community needs and develop programming that supports physical and emotional  well-being across age groups. 

• Foster an inclusive and welcoming environment for members, guests, and staff. 

• Coordinate with marketing to promote programs and events. 

• Maintain program compliance with health and safety guidelines and Commonpoint  standards. 

• Build relationships with local partners and vendors to expand wellness offerings.

Qualifications 

• Bachelor’s degree in Health Promotion, Exercise Science, Recreation, or a related field  required. 

• Minimum 3 years of experience in health and wellness program management, preferably  in a community setting. 

• Experience supervising staff and working within a budget. 

• Familiarity with aquatics programming and operations a plus. 

• Excellent organizational, interpersonal, and communication skills. 

• CPR/AED certification required (or willingness to obtain upon hire).

Location: Bronx, NY 
Salary: $65,000/year 
Employment Type: Full-time, On-site
To Apply: Interested candidates should submit a resume and cover letter detailing their relevant experience to gjohnston@commonpoint.org.

Commonpoint is seeking to hire a Licensed Social Worker (LMSW) or Licensed Mental Health Counselor (LMHC) who will provide guidance and support to the Opportunity Youth participants for Train & Earn and staff. The Director of Supportive Services will be responsible for connecting participants to needed resources, assisting with referrals, providing crisis intervention for participants, and supervising Case Managers and Social Work Interns. 

DUTIES AND RESPONSIBILITIES: 

The Director of Supportive Services for Opportunity Youth will: 

● Identify participants’ needs and facilitate community partnerships to help develop resources. ● Maintain a referral tracker to monitor participants’ barriers and progress in referral processes. ● Support in crisis intervention as needed. 

● Provide short term counseling to participants waiting for referrals. 

● Provide continued case review with high-risk cases under program directors. 

● Oversee Case Managers and ensure casenotes are reviewed, approved and entered into PTS by the program deadline. 

● Support Case Managers with mental health assessments, Individual Service Strategy (ISS) needs, and support groups to program participants. 

● Act as site SIFI supervisor for social work interns. 

● Assist Case Managers and Support Skills Instructor with workshops. 

EDUCATION, EXPERIENCE, AND REQUIRED COMPETENCIES: 

● LMSW, LMHC, or CLSW. 

● 3-5 years of experience working with at-risk youth. 

● Sensitivity towards, and ability to, work with diverse individuals including, but not limited to, immigrants, single parents, English language learners, low-income youth, and high-barrier-to-employment population. 

● Proficient in Microsoft Office and Google Suite. 

● Able to work out of other Commonpoint locations as needed. 

● Willingness to attend local community partnership meetings to learn about resources for participants. 

● Occasional weekend and evening hours will be necessary. 

● Sifi Certified, preferred. 

Location: Must travel to various locations 

Schedule: Mon-Fri. Regular Shifts 8am-4pm, or 9am-5pm and with flexibility for occasional weekends/evenings (in-person assignment) 

Salary: $70,000

To Apply: Interested candidates should submit a resume and cover letter detailing their relevant experience to vpineros@commonpoint.org.

The ESOL instructor will work at Commonpoint’s The Jack & Shirley Silver Hub by offering English language classes tailored to general English language development to immigrants, individuals and families in the area of Elmhurst, Queens. The English curriculum will help to cultivate a culturally competent workforce fully equipped to serve the diverse populations of the New York metropolitan area.

The ESOL instructor at Commonpoint will offer contextualized English language classes to limited English speakers and will need to deliver the curriculum through a mixture of Zoom, online platforms, and in-person classroom instruction. All interested applicants must be well-versed in Zoom, video conferencing, PowerPoint creation, and other online digital tools used for virtual learning. 

Responsibilities: 

• Develop ESOL curriculum for beginner, intermediate, and advanced-level learners. 
• Be digitally fluent and able to deliver lessons and classroom content through virtual learning tools and online platforms. 
• Be able to teach ESOL to newly arrived immigrants, refugees, asylees, and other residents in order to help clients integrate better into their communities and get access to professional employment.
• Assist with conducting intake, outreaching, and recruiting for potential ESOL clients.  
• Collaborate with various teams for job placement and wrap-around services for ESOL learners. 
• Collaborate with various Commonpoint teams, such as Resettlement, Outreach, and other grant-based programs, to recruit eligible students, facilitate ESOL course enrollment and ensure all required case file documentation is completed.
• Attend all relevant meetings, training, workshops, and outside events as needed.  

Qualifications: 

• Bachelor’s Degree in social work, education, counseling, public policy, or related field. TESOL or CELTA certification is also accepted. 
• Minimum of 1 years experience in ESOL instruction. 
• Demonstrated experience in developing lesson plans and facilitating classroom lessons and workshops, both virtually and in person. 
• Be able to work some evenings and weekends, depending on class scheduling. 
• Excellent written and verbal communication skills.  
• Ability to closely collaborate with colleagues and partners to work as part of a team to promote successful outcomes for ESOL learners.  

To apply: send resume and cover letter to drodgers@commonpoint.org

Hours: Full-time at $55,000 – $60,000; evenings and Saturdays when needed and depending on class schedule.

livery of day-to-day HR operations and contributes to the development and implementation of HR initiatives. The Generalist is responsible for supporting recruitment, onboarding, employee relations, compliance, and HR administrative functions, ensuring consistent application of policies and procedures throughout the agency.

Key Responsibilities

• Assist in recruiting activities including posting jobs, scheduling interviews, and coordinating offers.
• Support onboarding processes to ensure new hires are welcomed and integrated effectively.
• Respond to general HR inquiries and provide guidance to staff on HR policies and procedures.
• Assist in tracking and reporting HR metrics related to staffing, turnover, and employee engagement.
• Support employee relations functions including documentation, investigations, and resolution tracking.
• Maintain and update employee records in the HRIS system.
• Coordinate training sessions, HR events, and other staff development initiatives.
• Assist with benefits administration and open enrollment support.

Education & Qualifications

• Bachelor’s degree in Human Resources, Business Administration, or related field preferred.
• 2–4 years of professional experience in a human resources role.
• Familiarity with HRIS systems; experience with Workday or ADP preferred.
• Excellent organizational, interpersonal, and communication skills.
• Ability to handle confidential information with discretion.
• High attention to detail and ability to manage multiple priorities.
• Commitment to diversity, equity, and inclusion in the workplace.
• Willingness to occasionally travel to offices in Queens, Bronx, and Manhattan.

General Tasks of All Commonpoint Queens Staff

• Ability to work flexible hours, including some weekends and late evenings as needed.

• Promote and implement the Core Values of the agency.
• Participate in all staff meetings and training seminars.
• Participate in agency-wide programs and committees, as assigned.
• Support the mission of Commonpoint.
• Perform other duties as assigned appropriate to the role.

Salary range: $65,000.00 -$75,000.00

To Apply: Interested candidates should submit a resume to mmgarcia@commonpoint.org.

The HVAC Technician, under the supervision of the Assistant Vice President of Facilities, is responsible for the general upkeep and repair of HVAC and other air quality systems of Commonpoint sites and related facilities. The technician must be able to install, maintain and repair heating, cooling and refrigeration systems. The specific responsibilities of this full-time exempt position include:

DUTIES AND RESPONSIBILITIES: 

Maintenance
A. Keep equipment clean, fixed and maintained
B. Create daily, weekly, schedules and checklist for service and repair
C. Create and implement a preventative maintenance plan for all units
D. Work in a hands-on capacity to repair and maintain all units
E. Locate any potential dangerous features
F. Responsible to respond to emergency calls quickly and promptly
G. Must have the technical knowledge needed to diagnose issues
H. Order all materials necessary for appropriate repair
I. Assist in supervision of work performed by all outside contractors

Administration
A. Assist in setting goals, preparing and monitoring budgets for all HVAC systems of the agency
B.. Maintain records
C. Purchase supplies, equipment, etc.
D. Assist in maintaining a dashboard and ticketing system

Agency Responsibilities
A. Participation in staff meetings and staff training sessions
B. Regular supervisory conferences with AVP of Facilities
C. Annual job performance evaluation by AVP of Facilities
D. Perform any other tasks that are required as determined by the Director of Facilities

The HVAC Technician is required to be organized, hardworking, conscientious and personable and must always be a positive representative of the Agency to the community. It should be recognized that the HVAC Technician may be required to work at night or on occasion on the weekends. It should also be recognized that this job description may change, based on the needs of the agency.

EDUCATION, EXPERIENCE, AND REQUIRED COMPETENCIES: 

●High school Diploma Required; Associates degree preferred
● 5-10 years of experience preferably in a similar role with appropriate certifications
(EPA 608, NATE, OSHA 10/30 hour)
● Possess outstanding social skills and emotional maturity
● Possess incredible attention to detail
● Proficient in Excel and PowerPoint and the G-suite including Gmail, Google Calendar and the Google Drive including the ability to live-edit documents
● Demonstrate professionalism at all times and remain positive/upbeat when interacting with /responding to staff and constituents.
● Must be comfortable making repairs, speaking to staff, dealing with vendors and contractors.
● Must be detail oriented and well organized with the ability to follow up on all facility related issues.
● Must be flexible and able to handle multiple projects at the same time.
● Ability to exercise good judgment in a variety of situations.
● Strong written and verbal communication, administrative and organizational skills.
● Ability to maintain a realistic balance among multiple priorities.
● Ability to work independently on projects, from conception to completion
● Must be able to work under pressure
● Comfortable working within a fast-paced, demanding work environment
● Ability to handle confidential matters with discretion.
● Must be able to drive and be willing to travel between multiple agency sites and within the NY Metro area. Occasional weekend and evening hours will be necessary.
● Organized, hardworking, conscientious and personable and must always be a positive representative of the Agency to the community. It should be recognized that the HVAC Technician may be required to work at night or on occasion on the weekends. It should also be recognized that this job description may change, based on the needs of the agency.

Salary: $75,000

To Apply: Interested candidates should submit a resume to dslotnick@commonpoint.org.

Commonpoint is a multifaceted community center dedicated to sustaining and enhancing the quality of individual, family, and communal life throughout New York City, offering services to people of all ages, ability levels, stages of life, and backgrounds. They strive to meet the evolving needs of their community of over 100,000 members, ranging from providing in-school and after-school programs, professional and career development, assistance with food insecurity, legal services, financial counseling, mental health services, senior classes, dementia care programs, and tax preparation assistance, to name a few. Commonpoint has grown tremendously in the last five years and now has a mission-driven staff of 3,000 and over 80 sites in the five boroughs.

Duties and Responsibilities: 

• Responsibilities Include: Level 1 and 2 Helpdesk Support.
• Troubleshoot, repair, and configure Laptops, Desktops, and core computer network components.
• Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.
• Respond to incoming technical support tickets from our clients using FreshService.
• Work with the team to ensure tickets assigned are responded to in a timely manner.
• Troubleshoot, resolve, and escalate tickets.
• Document troubleshooting steps and help come up with improvement processes.

Qualifications: 

• Experience with help desk support.
• Experience with client/server setup and troubleshooting.
• Experience troubleshooting and maintaining a LAN to include wireless.
• Strong knowledge of installation, configuration, and administration of Windows desktops and servers in a network environment required.
• Knowledge of MS Office applications / Google Workspace Apps.
• Applicants should possess strong communication and interpersonal skills.

EDUCATION, EXPERIENCE, AND REQUIRED COMPETENCIES:

• Education Requirements: BA or equivalent work experience. IT degree a plus. A+ / Network + / Google IT Support Professional Certification a plus.
• Work Experience: 1 years min. progressive experience in the IT field / Strong knowledge of various computer applications / Strong communication and problem-solving skills / Able to work with varied cultures, abilities and styles in a team environment / Self-motivated and excellent follow-up techniques.
• Job Requirements: Requires traveling (75%) to troubleshoot and provide support at multiple offices and field locations. throughout Queens.
• Physical Requirements: Ability to stoop, kneel, crouch, or crawl; ability to lift at least 25 pounds.
• Must be willing to travel between multiple agency sites and within the NY Metro area. Occasional weekend and evening hours will be necessary.
• Other Duties as Assigned

Salary: $45,000-$55,000

To Apply: Please submit a cover letter and résumé, as a Word or PDF document only, to Kelenda Allen-James, at kallenjames@commonpoint.org. Please indicate “IT Support Specialist” in the subject line.

Within our framework of a holistic, strength-focused, and family-supported practice, an individual hired as Work Experience Specialist in the Learn to Work Program will report directly to the Senior Director of High School & College Success.

Education & Qualifications 

● Bachelor’s Degree plus a preferred minimum of three years successful experience in, employer engagement and connecting high school youth to internships as part of a wider service plan.
● Strong interest in working with at-risk high school and college students.
● Demonstrated experience in developing and leading work readiness workshops with an evidenced based approach.
● Ability to travel to multiple sites regularly to monitor students, meet with employers, etc.
● Knowledge of product marketing/sales concepts.
● Outcome driven with ability to respond to changing circumstances and priorities.
● Ability to manage and motivate groups and individuals.
● Broad knowledge of the overall structure, programs, and services within a community based organization, including policies and procedures on effective services for youth.
● Excellent oral and written communication, presentation and interpersonal skills.
● Excellent project management, strategic planning, and organizational skills.
● Demonstrate cultural competency through familiarity in working with people from very diverse backgrounds.
● Strong market, community and constituent perspective.
● Remain composed under stress, handle responses to criticism tactfully, and deliver on organizational commitments.
● Ability to analyze and integrate information from relevant sources.
● Proficient in computer-based information systems.

Responsibilities 

• Serve as the primary relationship coordinator with responsibility for prospect research, recruitment, cultivation, and retention of targeted priority employment opportunities for student internships.
• Be adaptable and evolve with the ever changing needs and design of the LTW program as prescribed by the funder, school and Commonpoint Queens.
• Coordinate and facilitate work readiness workshops, career exploration experiences to best prepare youth for employment.
• Cultivate job placements for students based on interest, proximity to work and school and interests.
• Perform all necessary monitoring and tracking of the students placed in internship to create a supportive environment. Troubleshoot any issues that arise during employment.
• Ensure that all Commonpoint Queens personnel files for staff and participants are current, including fingerprints, medicals, state clearance forms, credentials and licenses.
• Perform ongoing assessments and individual goal plans with students to eliminate barriers to success in academics and internship.
• Partner with the school to perform collaborative tasks such as conflict resolution, attendance improvement, activities designed to improve culture and climate. Perform tasks as requested by school administration and the agency in the interest of serving students.
• Serve as a liaison between the school and the Summer Youth Employment staff of Commonpoint Queens to maximize summer internship enrollments.
• Collect data from employers related to job orders, including job requirements and skills; strategically match job skills with student qualifications; refer qualified students to employers, and conducts necessary follow-up when applicants are placed in position.
• Keep up-to-date regarding Job Fairs and Internet Resources; research various resume programs; and participate in outreach and recruitment activities by coordinating and attending job fairs..
• Organize and facilitate job shadowing and coaching opportunities for youth to learn about employment sectors of interest.
• Attend day and overnight trips with both a teambuilding and college exposure focus.
  • Ensure delivery of successful program execution, including planning and continuous performance feedback.
  • Build strong relationships and directly collaborate with program staff to leverage external affiliations and accomplish shared goals.

General Tasks of All Commonpoint Staff 

● Promote and implement the Core Values of the organization 

● Participation in all staff meetings and staff training seminars. 

● Participation in agency-wide programs and program committees, as assigned. 

● Active involvement, as a supervisee, in the supervision process. 

● Support the mission of the organization
● Other tasks appropriate to Commonpoint staff, as assigned.

Commonpoint reserves the right to revise or change job duties and responsibilities as the need arises. 

Commonpoint is an equal opportunity employers/program. Auxiliary aids and services are available upon request to individuals with disabilities. 

Salary: $65,000

To Apply: Please submit a cover letter and résumé, as a Word or PDF document only, to kvalentin@commonpoint.org. Please indicate “Learn to Work Program Director” in the subject line. Due to the high volume of applicants, only qualified candidates will be contacted.

Within our framework of a holistic, strength-focused, and family-supported practice, an individual hired as Program Coordinator of the Student Opportunities for Achievement and Readiness (S.O.A.R.) Program in the High School and College Success division will report directly to the Community School Director. 

Education & Qualifications 

● Master’s degree in Social Work or Mental Health Counseling is required. 

● LMSW preferred, SIFI certification is a plus. 

● At least three(3) years working with adolescents in an urban environment providing mental health counseling services that reduces barriers and facilitate educational success and social emotional wellbeing. 

Responsibilities 

1. Develop and implement innovative programming for High School juniors and seniors with concentrations in areas of: Counseling, Social and Emotional Wellbeing, Life Skills, Healthy Relationships, College and Career Exploration. 

2. Supervise part time counselor advocates and provide them with ongoing feedback and support. 
3. Recruit program participants through classroom push-ins, attendance at school events, and referrals from school staff. 

4. Perform intake assessments, evaluate immediate needs, and formulate a treatment plan with students. 
5. Conduct individual and group counseling with students on a weekly basis. 

6. Provide academic advisement, goal setting, and individualized educational planning. 

7. Provide crisis counseling, conflict mediation and social-emotional support. 

8. Connect students and families with referrals for appropriate placements, community resources and treatment facilities when necessary. 

9. Communicate with families, administration, and teachers about strategies to best support students at home and at school. 

10. Work with the Community School Director on school wide initiatives to improve school culture and student engagement. 

11. Observe and communicate with staff to provide consistent, ongoing supervision and guidance to ensure that staff upholds the policies set forth by Commonpoint and the New York City Department of Education (DOE). 

12. Attend occasional evening and weekend events, as needed. 

13. Ensure that all participant files are accurate and kept current with documents, assessments, treatment plans, case notes, and interventions. 

14. Complete and maintain program data in tools provided by the funder (mid/end year reports) and the agency (weekly dashboard). 

15. Computer literate, including experience with all Microsoft Office software packages; Google Drive (Gmail, Calendar, Contacts, Docs, etc.); local area networks; and efficient use of the Internet. 

General Tasks of All Commonpoint Staff 

● Promote and implement the Core Values of the organization 

● Participation in all staff meetings and staff training seminars. 

● Participation in agency-wide programs and program committees, as assigned. 

● Active involvement, as a supervisee, in the supervision process. 

● Support the mission of the organization
● Other tasks appropriate to Commonpoint staff, as assigned.

Commonpoint reserves the right to revise or change job duties and responsibilities as the need arises. 

Commonpoint is an equal opportunity employers/program. Auxiliary aids and services are available upon request to individuals with disabilities. 

Salary: $55,000-$60,000

To Apply: Please submit a cover letter and résumé, as a Word or PDF document only, to sjeancharles@commonpoint.org. Please indicate “Program Coordinator – S.O.A.R. Program” in the subject line. Due to the high volume of applicants, only qualified candidates will be contacted.

Within our framework of a holistic, strength-focused, and family-supported practice, an individual hired as Program Coordinator of John Bowne High School in the High School and College Success division will report directly to the Community School Director.

Education & Qualifications 

● Master’s degree in Social Work or Mental Health Counseling is required. 

● LMSW preferred, SIFI certification is a plus. 

● At least three(3) years working with adolescents in an urban environment providing providing group work and/or counseling services that reduce barriers and facilitate educational success and social-emotional well-being.
● Availability for day field trips, overnight college trips, and weekend leadership retreats on an as-needed basis.

Responsibilities:

●Develop and implement innovative school day and after-school programming for John Bowne High School students.
● Ensure that all contractual obligations are met, including attendance requirements of 90 hours per student, per program year.
● Hire, screen, train, and supervise Social Work interns within the program.
● Attend all mandatory NYSED training, as requested.
● Coordinate and attend all site visits from regulatory agencies, funders, evaluators, and agency personnel.
● Observe and communicate with staff to provide consistent, ongoing supervision and guidance to ensure that staff uphold the policies set forth by Commonpoint and the New York State Education Department (NYSED).
● Ensure that all Commonpoint personnel files for staff and participants are current, including fingerprints, medicals, state clearance forms, credentials, and licenses, and submitted to Human Resources in a timely fashion.
● Ensure that all participant files are accurate and kept current with documents, case notes, interventions, and success planning, along with attendance requirements.
● Complete and maintain program data in tools provided by the funder (mid/end-year reports) and the agency (weekly dashboard).
● Recruit program participants and complete the enrollment process in a timely fashion.
● Conduct individual and group counseling with students identified by the school and through the program.
● Conduct ongoing (monthly) professional case conferences, schedule site-based training as well as staff meetings, with agendas and attendance sheets.
● Conduct regular visits to groups and activities running to provide participant / staff support and to keep track of engagement.
● Arrange twice-annual program evaluations with the firm selected by the organization.
● Develop innovative programming in alignment with the goals and outcomes designed for the program, including enrichment components, recreation, and trips.
● Monitor expenditures (personnel, stipends, incentives, supplies, OTPS, petty cash) to stay within the budget set forth by the Senior Director. Must obtain the Director’s prior approval before making any purchases.
● Provide workshops for students and families on financial aid and the college choice and application process to inform and to attain their support for a college option.
● Provide information on financial aid and planning, and assistance with FAFSA and scholarship applications, as well as applications to SEEK, EOP, HEOP, and College Discovery programs.
● Monitor and provide assistance with college choice, exploration, and completion of college applications in a timely manner.
● Participate in regular meetings with school-based and agency staff on college and career readiness.
● Participate in staff training and meetings, including school retreats, Division meetings, and professional development.
● Provide continued outreach and tracking to ensure positive outcomes for program participants upon graduation.

General Tasks of All Commonpoint Staff 

● Promote and implement the Core Values of the organization 

● Participation in all staff meetings and staff training seminars. 

● Participation in agency-wide programs and program committees, as assigned. 

● Active involvement, as a supervisee, in the supervision process. 

● Support the mission of the organization
● Other tasks appropriate to Commonpoint staff, as assigned.

Commonpoint reserves the right to revise or change job duties and responsibilities as the need arises. 

Commonpoint is an equal opportunity employers/program. Auxiliary aids and services are available upon request to individuals with disabilities. 

Salary: $57,500-$60,000

To Apply: Please submit a cover letter and résumé, as a Word or PDF document only, to nfrancis@commonpoint.org. Please indicate “Program Coordinator – John Bowne High School” in the subject line. Due to the high volume of applicants, only qualified candidates will be contacted.

The Intake Coordinator /Office support will assist the Billing department with the accounts receivable as well as other clerical responsibilities (please see below). In the role of intake coordinator, the intake coordinator will assess the appropriateness of applicants for therapy and triage importance. As a forward-facing position, the intake coordinator will support and monitor the prospective clients. If the intake coordinator has other language fluency, they will assist the psychiatrist and clinicians in interpreting and translating for families who speak other languages. 

Front Desk Receptionist / Intake Coordinator 

● Provide in-person coverage of the front desk area at Adult Clinic and Adolescent Clinic (as needed) in accordance with clinic operating hours. 

● Answer the phones and respond to triage patients’ messages to the appropriate staff.

● Check-in patients, scheduling and confirming appointments. 

● Generate detailed Face sheet/Initial contact form for new and returning patients.

● Provide information about the practice/programs and referrals if it is requested or needed.

● Maintain up-to-date patient’s demographic and insurance information. 

● Accurately set up accounts for new clients-based program & location with specific guidelines. 

● Collaborate with psychiatrists and nurse practitioners for medication pre-authorizations and care coordination. 

● Assist and monitor prospective clients and facilitate the intake process. Follow-up calls tracking if it is needed. 

● Make sure that all intake paperwork is filled out properly and explained completely to the client. 

● Perform insurance verification during the initial contact and 72 hours previously to the intake date. 

● Obtain authorization or referral, if the client’s policy requires prior assignment of the case to a social worker.

● Setup patients’ responsibility charge based on the patient’s eligibility three days prior to the intake date and make the patient aware of it. 

● File the No Surprise Act by providing a Good Faith Estimate form to the Uninsured, Out of network and high deductible to the appropriate patients. 

● Collect co-pays and outstanding balance accurately. 

● Assist in assigning cases based on the client needs and staff availability. 

● Perform chart review before admitting or discharging cases. 

● Enter patient’s information into practice management system & EHR. 

Medical Records 

● Request medical records for all new patients. 

● Upload all medical records received and notify the appropriate provider for reviews.

● Process all medical records requested by patients, insurances and attorneys.

● Process invoices and collect payments before release records. 

● Ensure to have the proper documentation before releasing medical records. 

Billing support 

● Collaborate with healthcare providers to resolve billing issues (48 hours no documentation, Service verification, diagnosis and treatment plans) 

● Run daily, weekly and monthly payments and collection reports. 

● Post payments from all revenue sources. 

● Denial solution planning and assistance 

● Remain HIPAA compliant and accurate with extraordinary attention to detail at all times

● Assist the billing department and AVP with other tasks as needed. 

EDUCATION, EXPERIENCE, AND REQUIRED 

High School Diploma required. BA Preferred. Bilingual candidates are encouraged to apply.

Salary range: $42.5-$52.5K annually 

How to Apply Please submit your resume and cover letter to nwilson@commonpoint.org.

Commonpoint is an equal opportunity employer

The Senior Director, reporting to the Chief People Officer (CPO), is a senior management role focused on implementing and managing the organization’s human resources strategies and operations. This includes overseeing recruitment, employee relations, performance management, and training, while also contributing to the development of HR policies and procedures. The Senior Director ensures that HR functions align with overall business goals and supports the CPO’s vision.

Key Responsibilities

• Strategic HR Planning: Translate the CPO’s strategic vision into actionable HR initiatives.
• Talent Management: Oversee recruitment, onboarding, and performance management processes.
• Employee Relations: Manage conflict resolution, disciplinary actions, and investigations to ensure fair outcomes.
• Reporting and Analysis: Prepare reports on HR metrics and analyze trends to identify areas for improvement.
• Workers’ Compensation: Monitor claims and coordinate work between employees and insurance carriers.
• Employee Engagement: Foster a positive, engaging work environment through targeted initiatives.
• Supervision: Provide leadership to HR managers, specialists, and generalists.

The HR Senior Director’s primary responsibility is to support the CPO in achieving the organization’s people-related goals. This includes providing regular updates on HR activities, contributing to strategic decisions, and collaborating on initiatives that impact the entire organization. The CPO relies on the HR Director to ensure efficient department operations and offer insight into workforce trends and challenges.

Education & Qualifications

• Bachelor’s degree in Human Resources, Business Administration, or related field.
• 8–10 years of progressive HR experience or a senior HR leadership role.
• Excellent interpersonal and communication skills with the ability to build relationships across the organization.
• High emotional intelligence and discretion in handling confidential matters.
• Experience with Workday and/or ADP Workforce Now or other HRIS systems preferred.
• Ability to supervise effectively and work independently and collaboratively.
• Willingness and ability to travel occasionally to offices in Queens, Bronx, and Manhattan.

General Tasks of All Commonpoint NY Staff

• Ability to work flexible hours, including some weekends and late evenings as needed.

• Promote and implement the Core Values of the agency.
• Participate in all staff meetings and training seminars.
• Participate in agency-wide programs and committees, as assigned.
• Actively engage in supervisory and performance processes.
• Support the mission of Commonpoint.
• Perform other duties as assigned and appropriate to the role.

Salary range: $85,000.00-$95,000.00

How to Apply Please submit your resume and cover letter to mmgarcia@commonpoint.org.

Commonpoint is an equal opportunity employer

The Older Adult Center (OAC) at Bay Terrace serves community members over the age of 60. We provide opportunities for socialization, educational and recreational activities, exercise classes, discussion groups, and daily congregate lunch. Case assistance and supportive counseling services are also provided as well as outreach to the homebound through telephone reassurance calls and friendly visiting. The OAC is part of Commonpoint’s Older Adult Services Department which consists of two additional older adult centers, 3 NORC (Naturally Occurring Retirement Community) Supportive Services Programs, and programs for individuals experiencing memory loss and their family caregivers.

 DUTIES AND RESPONSIBILITIES      

• Functions as part of a team providing programs and services for adults aged 60+
• Meets with potential new members to explain services available at the Older Adult Center and other Commonpoint Older Adult Services programs, and recommends best programming to meet their interests and needs
• Registers new clients, completes initial and follow-up assessments, and documents accordingly in the NYC Aging (Dept. for the Aging) database (STARS Peer Place) 
• Maintains updated member files in the database as well as paper charts, in accordance with NYC Aging standards and requirements
• Develops and maintains a resource file of current benefits, entitlements, services and programs relevant to the older adult population; assists with completion of applications and forms, and makes referrals as needed  
• Creates and facilitates recreational, educational, cultural, socialization and/or support groups
• Conducts and documents outcomes of friendly visiting (home visits), telephone reassurance calls, in-person and telephonic information and referrals, and other case assistance activities
• Assists with the lunch program as needed
• Participates in program development, planning of special events, and contributes content for the Older Adult Services’ departmental newsletter
• Other duties as assigned

EDUCATION, EXPERIENCE, AND REQUIRED COMPETENCIES                                        

• Licensed or License-eligible Master’s Degree in Social Work and experience working with a geriatric population
• Knowledgeable about benefits and entitlements relative to older adults  
• Experience utilizing Google Docs/Sheets and Microsoft Office applications
• Experience utilizing Zoom technology for virtual programming
• Food Handlers Certification preferred, but may also be obtained within the first 3 months of employment
• Ability to travel to multiple service sites and some home visits
• Ability to stand for one hour during meal service
• Active involvement as a supervisee in the supervision process
• Participation in all staff meetings and staff training seminars
• Support the mission and core values of Commonpoint

BENEFITS AND PERKS
The benefits package includes comprehensive health, vision, and dental insurance, along with life insurance and a pension plan. Employees can take advantage of a flexible spending account and commuter benefits to help manage expenses. Paid time off (PTO) and floating holidays provide flexibility for personal time and work-life balance. The agency also offers a voluntary 403(b) retirement plan for additional financial security. Employees can enjoy various agency perks, including access to fitness centers, pool clubs, and discounts on agency programs. Additionally, the agency supports professional development through a scholarship program and a mentorship program.

JOB DETAILS

• Schedule: Full-time, Monday through Friday, 40 hours; occasional evening or weekend hours may be required for special programming or initiatives, or during heat advisories when the Center operates as a cooling center
• A car and valid driver’s license is preferred, but not required
• This is a Union position
• Salary Range:  $62,250 to $70,000 depending on licensure
• Main Location: Commonpoint Bay Terrace Center, Bayside, NY 11360

Send resume with cover letter to bbeckerbruno@commonpoint.org. Please indicate “Bay Terrace OAC Social Worker” in the subject line.

Only qualified candidates will be contacted.

Commonpoint is an equal opportunity employer