• Annual Memberships consist of a one year contract which may be paid in full on the date of membership or paid monthly for twelve months. For the latter, the payment method will be charged on a recurring basis at the current rate until cancellation is explicitly requested in writing to rsaling@commonpoint.org. 
• Memberships may only be canceled before the end of the one-year agreement for qualifying circumstances, with appropriate documentation and 30 days’ notice. Examples of qualifying circumstances include relocation (more than 15 miles), medical issues, or financial hardship. 
• All cancellation requests must be submitted in writing. Requests may be submitted by completing a cancellation form in person or by emailing rsaling@commonpoint.org. Commonpoint’s Cancellation Policy requires a full billing cycle to cancel for any reason. A 30-day written notice is required to cancel a membership. Membership dues will continue during the 30-day notice period. If notice is submitted after your monthly billing date, one final payment may be processed. 
• Membership dues are non-refundable, except members may cancel their membership contract within 48 hours of signing, with no cancellation penalties. 
• No prorated refunds will be issued for unused days within a billing cycle. Memberships cannot be frozen. 
• Members will receive written confirmation once the cancellation has been processed.

If you have any questions, please contact cqmembership@commonpoint.org or 718-268-5011 ext. 121.

• If you cancel with less than 10 days remaining in the current month, you will be charged for one additional month. Your submission of the cancellation form confirms your understanding and agreement to this.

Please contact tfpfrontdesk@commonpoint.org or (718) 428-5050 with any questions.